What is wrong with this office?? They need an office manager and if they have one, they should be fired and a new competent person hired. We have been trying to get medical records, the voice box of the "business" office has been "full" for the last 2 weeks, their fax machine is always busy and every time we have come in no one has been in the records office to get what we needed... The front desk is somewhat informative but can't or don't want to really help much. Is this the way a business should be run?? Makes you wonder what kind of care the Dr's are giving if they oblivious to how their office is being run. Thank GOD this was not an emergency that a hospital needed records, or the patient might be dead!! No kidding this office needs a total revamp. read more

I have never met a doctor like this one before. I call it the Anecdotal Diagnosis Method. He treated me not based on my particular needs or gathering medical information about me, but on his direct experiences with his own maladies or with people known to him... I kid you not! Example: Me: "I have ______ and I have been researching a lot on my own, and I have read that I should take _______ for it." Dr. Smith: "I have ________ and I don't take _______." or "I have a friend with __________ and he doesn't need ___________." This was not a one time thing in any way, it was literally everytime I came to him with something. It almost became funny, knowing what he would say in advance, but then I decided I rather live than just have the temporary comic relief and stopped going to see him for good... read more

Very impressed with Dr Smith and the whole team. Great bedside manner and very attentive. Hard to find a doctor when you move. I am glad I found this one. read more

Pretty well-oiled operation from what I could tell. They were able to squeeze me in for a last-minute appointment and even sent a confirmation text. I arrived early for my appointment, filled out my paperwork, and was seen pretty close to my appointed time. The staff was professional and Dr. Smith was courteous and humorous. I'll be back... read more

Went in ,in pain. Left in pain and insulted. Worst bedside manner ever. Belittling and insulting.

We have lived in the Las Vegas valley for more than 15 years and have gone through a lot of doctors in that time looking for one that could fit our family. Dr. Smith is the one that fits that bill. Since I have been seeing him over the past year and a half the rest of my family has also started with him and I have also referred friends, based upon the results I personally have had. I have found him warm and a Dr. that listened intently to what I was saying and didn't just prescribe something and walk out the door. If you are looking for someone to give you a quick fix...he's not your guy. If your looking for someone to help guide you and your families health, then he's the one. read more

Do you have a condition you are really worried about? Dont make an appointment with this guy, waited days to get seen then got caught in a rain storm. I was 13 minutes late when i showed up only to have the doctor tell his staff to have me reschedule. What a waste of a human being. read more

Just terrible. The nursing staff, for the most part, as there is Madison and Shoan who actually care about patients enough to listen and answer, treats you "poorly" for a civil word. Questions are met with pawned off answers and middling excuses. While attempting to advise an over the counter alternative COMPLETELY CONTRADICTORY to the ongoing diagnosis, a nurse answers "perhaps this isn't the practice for you" because you raise a red flag in question. The doctor gives you his time in passing letting his very capable student (wish I could remember her name, she is going to do well in her future) carry the load of any honest bedside manner. When you're feeling ill or are suffering an injury or ongoing medical issue, being made to feel like you are insignificant to a professional's time isn't acceptable. You're looking for answers and help, not just to be an insurance statistic. As the child of a long dedicated RN, its extremely disappointing. read more

I have been a off and on patient of Dr Warren Smith for over 15yrs. I have family members that I recommend also as patients. I have seen the great Doctor over fifteen times the past three months. My problem is the doctor nurse Shone Shone is rude on the phone when talking to patients. She talks down to his patients and when done will say by and hang up on you without letting you get a single response.Shone does this to me everytime , and probably to everyone other senor citizens. I can't imagine that this very good doctor is aware of this type of behavior. My friends and family members that I recommend to Dr Smith have had similar experience. I hope other patients will see this and step forward with a review. Great doctor with a bad apple in the barrel. read more

I highly do not recommend this doctor to anyone I am in the medical field & I can't believe how unprofessional & unethical Dr smith is. He wants to leave the room before he walks in. He assumes everyone is a drug addict. read more

the WORST experience EVER!!! i rush to get to my appt ON TIME and i'm waiting and waiting in his office to be seen. i see him walk by with a drug rep. with NO acknowledgement of "just a minute" or "i'm running a little late"....then i wait longer and he finally comes in the room and NOT even an apology, i have an attitude and he acknowledges it. i tell him i do not appreciate waiting while he is with a drug rep. i was the first appt after lunch...waiting a half hour is unacceptable. he informs me that he is my pcp..i said NO...i was given an appt with you. i said i will see another doctor (many doctors in this practice). he said "no you will not see any doctors in this practice". front desk girl said i CAN see another doctor. TERRIBLE, TERRIBLE BEDSIDE MANOR...MY RECOMMENDATION FOR THIS DOCTOR IS TO RETIRE! read more

After having numerous appointments and interactions with Dr. Smith and his staff, it is clear that he is no longer able to practice medicine safely nor effectively. He and the "nurse" Shone, are abrupt, impatient, and unprofessional. Shone seems to be ill informed about the status of Dr. Smith's clients and does not care to find out what is needed to help. Dr. Smith turns to Google for medical information without informing patient of the risks and benefits of medical decisions. It's truly concerning that he is still practicing medicine. read more

This guy is a joke. He barely walks into the room before he's trying to walk out without even offering a hope of help. He either doesn't know or doesn't care. He literally started walking out of the room while I was still talking and I told him I wasn't done (He'd been in the room with me for maybe 90 seconds). He backed up, let me finish my sentence and said that he didn't know and left. I wasn't asking for prescriptions or pills...I was asking for help with a medical problem I've been having and he totally blew me off. Don't know? Tell me you don't know or maybe look into it! Don't care? Quit pretending to be a doctor! read more

I left without paying. Right out of the gate Dr. Smith offended me and made an already emotional situation for me a lot worse. It must be great to have such a perfect life that he wouldn't understand my request for anxiety medication. I am sorry I shared with him the personal reason I made such a request. The fact that my daughter is an addict does not mean that I AM! My family is going through hell right now and thankfully I found a doctor who LISTENED instead of asking me if I think it's ironic that my daughter is an addict and that I am asking for "drugs". This was hurtful and shocking. I left feeling horrible and small. If you don't believe in prescribing such meds, then try DISCUSSING that in a non-attacking and ACCUSING manor. By the way, when I mentioned this to my PHARMISIST, he was stunned. You are being reported to everyone I can think off. You are mean and too OLD to be practicing medicine. read more

Beware!!! This doctor is the WORST I have ever ever been to! I would never trust my life on him. He mis diagnosed my best friends aunt, and not soon after because of his old practices she later died of cancer. I did not take the advice and continued to see him. My father went in for a headache...Dr. Smiths exact words were "it might be a brain tumor, let's get you set up for a cat scan". He then left the room. At that point the nurse came in to schedule the appointment and my father was so upset(as one could imagine) he wanted to speak with Dr. Warren Smith again to clarify and ask more questions. The nurse informed him that he had already left for vacation. My father had known this fraud man personally! He left in tears. Dr. Smith has no character and no bed side manner. He sees patients for 3 min at most at a time, and then goes on to the next to make money. If you are looking for someone who misdiagnoses and/or has no bed side manner and treats people with no respect this is the pathetic man to go to. Money, money, money is all he is about. Keep that in mind the next time you think of scheduling an appointment. I hope this reaches so many suffering, nice people out there, who want answers not a greedy, money hungry doctor. I have never been so disappointed and disgusted. Please consider alternatives read more