Very efficient with time as I very rarely ever wait long past my appointment. Staff is very…read morepersonable and caring. I have been going to this facility in Boulder City for a couple of years now and I am completely satisfied. Regular blood work takes just a few minutes and the results can be found online through the patient portal the next day.

Excellent practice. Been going here for last few years but husband has been seeing him for 18yrs!…read more Organized, efficient office, easy to schedule appts. They do x-rays on site as well as blood work which is so VERY convenient. Have absolutely nothing unfavorable to say about this practice!!

General, post cancer. Professional…read more Referred to specialist in urology Helpful and understanding

While I'm happy the business is doing well and they are busy and thriving I should never be told I…read morecan't be helped when I call that's just bad. You can't understand the gentleman that works the call center and when the office calls you back they are in such a hurry I always feel rushed. So they really need to work on their patients communication skills.

What is wrong with this office?? They need an office manager and if they have one, they should be…read morefired and a new competent person hired. We have been trying to get medical records, the voice box of the "business" office has been "full" for the last 2 weeks, their fax machine is always busy and every time we have come in no one has been in the records office to get what we needed... The front desk is somewhat informative but can't or don't want to really help much. Is this the way a business should be run?? Makes you wonder what kind of care the Dr's are giving if they oblivious to how their office is being run. Thank GOD this was not an emergency that a hospital needed records, or the patient might be dead!! No kidding this office needs a total revamp.

I have never met a doctor like this one before. I call it the Anecdotal Diagnosis Method. He…read moretreated me not based on my particular needs or gathering medical information about me, but on his direct experiences with his own maladies or with people known to him... I kid you not! Example: Me: "I have ______ and I have been researching a lot on my own, and I have read that I should take _______ for it." Dr. Smith: "I have ________ and I don't take _______." or "I have a friend with __________ and he doesn't need ___________." This was not a one time thing in any way, it was literally everytime I came to him with something. It almost became funny, knowing what he would say in advance, but then I decided I rather live than just have the temporary comic relief and stopped going to see him for good...

Dr. Chiang put me on warfarin and I had to go in for weekly blood checks. Based on one of the tests…read moreI received a call from one of his nurses and she told me to change the doses. It didn't sound right and I asked her to repeat it. I then asked her to have Dr. Chiang call me to verify it. He never did so I felt it must be okay. Went back for my weekly testing and an other nurse was shocked when she saw my reading. I was in a serious danger mode. Dr. Chiang came in later and all he could say was that it was a miscommunication. No apologies. A miscommunication? Are you kidding? I found a fantastic doctor in Henderson. Now, my dentist and all my doctors are in Henderson or Las Vegas. I don't trust any doctor in BC but my chiropractor.

Dr Chiang is a fantastic doctor and extremely helpful! Although, calling his office has always been…read morea bad experience. If you end up speaking with a receptionist named Kim, my advice would be to hang up and wait until you can speak with someone else. I typically don't name names in bad reviews, but this woman truly earned this review. She had a bad attitude, was condescending and constantly interrupting me throughout my phone call. It makes it hard to receive help when you can't even explain why you're calling without being interrupted. I think a new reception staff would make this place 5 stars without a doubt!

By far the best family doctor I have ever had. So knowledgeable and has helped me along the way…read morewith so many things. I've had four surgeries in the last 4 years. Made the process seem seamless. Thank you just isn't enough.

Ms. Cross is ok but the staff at Boulder City Primary is the worst. I am confident that if Cross…read moreknew how the front office was, she would have to fire everyone. They are always rude on the phone, when you can get through, and in person. They always seem bothered to be there. There is always turnover in that front office, probably because everyone is bitchy and in a bad mood. I will NEVER go back and have told everyone I have referred to her to look elsewhere. Cross should have never moved locations.

Both Ricky and his wife were incredibly helpful. They were able to get me seen quickly and get me…read moreall the services and help I needed while providing comfort and care. I would definitely recommend them to anyone and already have two multiple friends need quick medical care.

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