I'm very pleased with this company. I had some Ring Alarm accessories installed and the technician,…read moreDavid was very friendly and professional. Absolutely, would recommend.

Mike called 30 minutes in advance as promised, showed up on time, solved my 2 wiring issues, and…read morecharged a fair price! He went the extra mile and volunteered to bring a ladder downstairs for me:) I highly recommend this company!

Mike does a great job in working with you, your budget, and your home/business needs. He has…read morenumerous products that can meet whatever service/need you are looking for. He is extremely reliable and always shows up on time. Mike always goes above and beyond, and you could not find a better home or business security solution!

We really hate to air out someone else's dirty laundry on social media but we just want to warn…read moreothers about Myles Foreman and his business BTZ Audio & Video. We were recommend to him by his wife, Rhonda Foreman, who just so happens to be Laine's (my fiancé) aunt. On January 2nd we paid Myles $1,000 for the pre wire of audio and video in our new home, which was completed. On February 3rd, we wrote BTZ Audio & Video a $21,469.19 check for the audio and video equipment, which was cashed/deposited around February 6th. Laine was going build Myles and his aunt Rhonda a fence as a "trade off" to cover the labor portion of the project. After Myles showed some red flags and said we were going to have to pay him even more money on top of the money had already paid for the pre wire, equipment, and the "trade off" of the fence for labor, we decided to have another audio & video company quote us for THE EXACT SAME THING. They were THOUSANDS cheaper.... Not just thousands but HALF THE PRICE. So, we did what any smart person would do and asked for a refund for the equipment portion of $21,469.19. Myles informed us that he would refund us $12,677.57 because he had to charge us a "restock fee" but had previously told Laine he hadn't purchased any of the items and his wife, Laine's aunt Rhonda, told me the equipment was purchased in December or January. (I wrote the check on February 3rd) ... After some back and forth, we were told to just take what we can get because they obviously needed the money more than we did. The last communication we had with Myles was an email from his lawyer on August 7th stating that Myles Foreman and BTZ Audio & Video does indeed intend to pay us back the $12,677.57 BUT sadly they are experiencing a "temporary" business downturn and doesn't have the money to pay us at the moment but it is one of Myles top priorities... Now, this came as a shock to us considering they're constantly posting on Facebook that they are on vacation, took a weekend trip here and there, went to every concert in DFW, and we even saw them at the Casino. We responded to the email saying that if they have the money to do the above, they have the money to pay us back and they had till the end of the month (August 31st) to do so. What came after that? Crickets. Well except for a Facebook post from Laine's Aunt Rhonda, with a picture of her and Myles with the caption "ATTENTION...ATTENTION: All CREEPERS take notice... they're on vacation again... and will be at a concert tomorrow! Take notes and report!!!! THAT IS ALL!!!! ". Embarrassing right??? You steal money from your own nephew and brag about it on Facebook. Very weird energy to have. I had enough and decided to leave a little sarcastic comment stating "I hope you're having the best time on our dime! ". And then the whole family was blocked... l guess she didn't like seeing the truth. ‍ I had to leave out a lot of the nitty gritty details or you'd be reading this post all day but if you made it this far, no we still don't have our money back, beware of Myles and Rhonda Foreman and BTZ Audio & Video, and if you want receipts... we got them. UPDATE TO ORIGINAL POST.. BTZ Audio Video, LLC AND MYLES FOREMAN have now filed bankruptcy as of August 18th, 2024 and has since then "rebranded" as Flex-Able Integration and is now under Rhonda's name!! This was a way for Myles and Rhonda to not have to pay us and apparently the rest of their debts back.... all of this is public information. As I am now blocked from the new page, I am unable to warn others about these scam artists.

From the beginning I knew things were not going to end well because of Mr. Foreman's nonchalant…read morelaidback and unprofessional type of attitude. When I hire a company I like to feel at ease knowing I hired professionals with the most basic level of respect that comes with conducting business with a company. In July 2019 I hired and paid $21,000 up front for a full sound system and wireless network for a new business. I made the that decision based on a friend who knew Myles Foreman the owner of the company. Mr Foreman presented me with three different invoices and we agreed on the one that was adequate for my business. At the time demolition had just started, I started scheduling the contractors in order of what needed to be completed. Mr Foreman insisted to get started at the same time as the electricians because according to him that was going to facilitate the whole process. Mr Foreman rushed to dump all the brand new equipment which got covered in dust and looked scratched. He ran some wires and laid them on top of the ceiling tile grid which was not acceptable by the city code. When I told him this he gave me one of his well known evasive responses and billed me an additional $1,000 to put zip ties to attach them to the main structure. As construction progressed, he said he needed to wait until everyone else was done to finish his job (yet he had insisted to be in at the same time as the electricians). He pressure me to pay him which seemed shady throughout this process. I was feed up with his shameless scam-like attitude and asked him to stop the job but then he charged me for the "labor they did" and told me if I wanted he was only going to give me a few thousand of the $21K I had already paid because he had already delivered the equipment and it was my problem. So I waited to have everyone else finish their job. All the walls were freshly painted and the new floors were laid down. I called to tell him we were ready so he scheduled to come in 3 weeks because he was too busy. His crew came to "finish the installation " but they were clueless as to where they had ran the wires and started cutting holes wherever they felt like so in the process they installed speakers in different places to where they originally assigned. This created a whole new problem with the electricians, because the speakers where now blocking the connections for the track lights. If I had BTZ move them to where they were supposed to go, I would have to patch the sheetrock and ceiling which would increase expenses. At the end of the day they were to finish installation, he realized he had his crew committed to another job so he scheduled me another 2 weeks out. They fixed some of the issues they made but I asked them not to make holes in the walls with out consulting me first. But they starting writing on the walls, cutting the walls, and got everything dirty. Fast forward 10 months. The last 6 speakers were installed, but they were not installed where they were initially supposed to be but instead they were installed in random places. The $1,000 that was pending for the zip ties was pending so he had one of his employees request the payment so I told him to pick it up any other time since I did not have the checkbook with me. About a month went by and I did not hear from BTZ. I received an invoice last Monday and a voice mail the next day and by Wednesday he shutdown my wireless router remotely. Unaware of what happened, I called my service provider and they told me everything was fine and that I needed to talk to the person who did the wireless installation. I had to run my business without music and could not run payments for two days because he had turned off the internet connection. He conducted business in a shady, unprofessional, and completely mediocre manner. He never walked the space after everything was done to make sure things were done properly and when I expressed my frustration with the messes from his employees, he did not do anything about them. His service was overpriced, inconsistent, unreliable, and dishonest.

I've never written a review for any company no matter how bad the service. I'm at business owner…read moremyself and understand the struggle so the fact that I felt the need to do this says a lot. I've tried everything to get this company to do simply what they said they would do and honor the guarantee to replace speakers that aren't working. I didn't even know they had a warranty until they told me. Since then I haven't been able to get them to answer their phone or respond to text. We had a scheduling discrepancy and then I never heard from them. Ironically when I called from my mother's phone they picked up but did they would call me back to schedule. Just a bad way to handle business. Super disappointed.

Amazing customer service. Went above and beyond. Even ordered a special waterproofing for my…read moreoutdoor speakers and drove over 2 hours round trip to install it. Extra trip to make sure it was done to my satisfaction. Top notch.

Robert is the best. He's not a salesman, he's a professional technician that repairs and advises…read more He's prompt and reasonable. We've used and recommended him for years now and everyone has been pleased with him.

Honest, prompt, great service. Pricing was up front. Robert was on time, checked the entire system…read moreand got my heater working. I will be using them for any AC repairs. Highly recommend !

I went to them when my computer was constantly restarting and within a week they were able to find…read morethe problems and kept me in the loop of the process. I highly recommend them for computer repair

I have used CPR for years. They have always been so gracious and taken care of this little old lady…read morewho is computer illiterate. I would be lost without them. I agree with other reviewers who have complimented all of the staff.

Great customer service! Ac broke on a Friday night…read more I called at 8 am Saturday morning. Immediately got someone on the phone... not an answering service. Immediate response and tech was here at 9 am. Chris the tech immediately diagnosed the issue and repaired. Great service great tech! They earned my business in the future. No hassle no overtime charge! I called three other companies including the company that installed when built and they were all unresponsive. Don't trust a company that says we are there when you need us... not true especially since we just paid them 6k to replace ac in my daughters house two months ago! I highly recommend mid cities

I bought the Comfort Club maintenance and got the spring and fall tune up. The spring tune up…read moreuncovered a need for a new starter on the ac. the replacement cost was reasonable and despite this summer being significantly hotter than last summer, our electric bill was actually less. Last week they contacted me for the fall tune up and I was so impressed with the customer service. I fully expected to be forgotten in the fall and have to call myself to remind them so I was extremely impressed that they reached out to me first. the technician came and inspected and found the heater to be in great shape. no additional cost, no up sell, just old service.

I was very impressed with the assistance I receIved from Angie. She was extremely helpful in…read moreobtaining the information I was requesting. Thank you Angie. You are an asset to the company. R. Howard

This business is terrible! I have been waiting 3 months for my shutters I paid $7,000 for! They…read moretold me the reason it takes so long, is the shipping container sits at the dock in China and doesn't get shipped until it's full. Which means, if your order is sitting in the container first, then it sits there as long as it takes to fill it up. It could be a week, it could be six months! Obviously mine was one of the first in the container. It does make sense, but they should explain that to the customer, instead of the contractor telling you they will be installed within a certain time frame. This company needs to explain this, OR use smaller containers! Will not recommend to anyone!