Dr Smith is great! Best Optometrist I've ever had ! Everyone is so friendly, professional and efficient!

I just had my first appointment here and was really blown away by my experience. I've gone to a couple of larger local eye care chains in the past, but I always felt like I was just a walking credit card. Dr. Smith was different--he's a great guy, and he seems to treat every patient like a good friend. He's also really good at what he does. He did a few scans of my eyes and, after showing me some visual charts, explained what we were looking at and what that meant. He even figured out a small (thankfully not serious) problem I've had with my eyes for years...something that eluded several other doctors. The office is really small, but that's not really a bad thing. It's tucked into the Sheffield Plaza in Aliquippa, and they get a lot of mileage out of their space. The waiting area was comfy, and they had a nice selection of new glasses that I was able to sort through. The staff was quite helpful too, and they managed to easily juggle a half-dozen patients at the same time without alienating any of them. So, the long and short: great place, great people. read more

The full review is below; however, here is a shortlist for those of us who do not want to read. Pros : Short or no waiting when you arrive Personal and caring experience Flexible hours and appointments Caring and friendly staff Knowledgeable and answers questions fully Cons: If I had to pick one maybe the building but is more then adequate I was connected with Dr. Smith after having a LASIK procedure. During the LAISK process, things did not go to plan, and I was left with some doubts and questions that the eye center did not resolve. A day after the procedure I had my follow up with Dr. Smith, this was the first time I sat down and was thoroughly explained the issues they ran into during surgery and got to have an actual question and answer session where I left feeling somewhat relieved. On top of that, he came in off-hours to perform this follow-up exam and did not rush me out or give any inclination he was inconvenienced. It was quite the opposite where he genuinely made me feel cared about and answered all of my questions and concerns. A typical exam schedule after LASIK is one day, five days, then a month exam, but I was seen much more. Since these follow-ups were part of the LASIK procedure, I am sure that the money was not the greatest, but he made many follow-up exams to ensure I was well taken care of. Scheduling times for these exams was straightforward. I have had many follow-ups and have had a great experience with the staff as well. Never have had to wait more than a few minutes to be seen even when arriving early and in and out very quickly. Overall very impressed by the professional and personal experiences I have had! read more

I've been going here since I was really small and Dr. Smith has always been really nice. The desk assistants are very sweet too and always help me pick out glasses. Not to mention they have a good selection of those too. read more