Facility has closed. I'm a long term patient and was not notified of the impending closure.read more

NP Don Nguyen (female) is very cold-hearted and disgusting towards patients with mental health…read moreproblems. I came to see NP Nguyen a year ago because I could no longer function due to my depression. She diagnosed me with Major Depressive Disorder and increased my anti-depressant dosage and eventually referred me to a psychiatrist while I also began seeking treatment with a therapist. However, I received a letter in the mail from my insurance which stated that NP Nguyen's psychiatry referral was denied (some medical lingo similar to that). A month later, I got into a severe car accident on the freeway and by the grace of God, I walked away with bruises and scratches. I finally hit rock bottom and sought a medical leave of absence for work and school. When I saw NP Nguyen at my appointment, she asked why I hadn't made an appointment with the psychiatrist and called me "IRRESPONSIBLE." She actually told me to my face: "Don't you think it is irresponsible that you still haven't made an appointment with a psychiatrist when your job requires getting reports on time to social workers and attorneys?" I then showed her the psychiatry referral and said that it seems that they have denied the referral. NP Nguyen went out with the letter to ask her colleagues what the letter meant bc even she did not know. She ended up figuring out what the letter meant but did not acknowledge or apologize for the remark she made of calling me 'irresponsible.' NP Nguyen really thought it was okay to put down another human being who hated herself so much already from this major depressive episode... She really kicked me down when I was already at rock bottom. Words of advice: Steer clear of this office, there are many kind providers in the surrounding area who will not talk down to their patients.

Dr Davis is the best. He knows that I absolutely hate going to the doctor so if I'm there I'm…read morehurting. He always does the right thing in light of the mess that the insurance companies have screwed up care for patients! If been seeing him over 20 years now and I can't say enough good about him! He is hard to get in to see but I don't care he's my doctor! The office is nice and clean and the staff under constant change. He has other doctors and PA's including Wendy and she's a PA but better than most other doctors I've ever seen. If you want top notch care go here! My rating is 5 Stars!

Dr Davis has been my primary care physician for about 10 years and has been great throughout…read more Recently I had a fracture in my face from an accident - Dr Davis and his staff went above and beyond to order tests and set up several expedited appts with specialists. I can't even express how reassuring it is to have an advocate like Dr Davis and his staff - makes me feel like all of the money I pay for health insurance is well with it.

Susan Tang was my doctor for many years. So sorry she's leaving Optum. She's a very caring…read moreperson. Will definitely miss her.

The facility is great... The doctors are great…read more.. The only problem I have is that waiting... When I have a 3pm appointment, I always show up 15 minutes early, and end up waiting until 3:30 - 3:40 to be taken back to a room... Then I can wait in there 10 - 15 minutes longer in the room before I am seen. I completely understand personalized care based on each unique case requires a little more time... But, other medical specialists I've been to seem to somehow do a much better job of scheduling patients so they don't have to blow a good chunk of their day waiting. Dr, Brunner and Nurse Practitioner Wendy Gross are great... I've been a patient of Dr. Brunner's for 10+ years, and I am very happy with the service provided... I only wish there was a quicker way to be seen.

This place is the worst.... first of all, if you were ever dying or in dire need of medical care…read more.. you would definitely die by the time you get someone on the phone. The office staff is barely civil, let alone helpful...They never have any openings for appointments... even when you're super sick! I don't understand how this is possible as there are at least 5 doctors who work there! When you finally get back to the doctor, after an hour or so wait, when the waiting area is literally deserted... you will have a doctor or nurse prac. who will not even listen to your symptoms or concerns! I was prescribed medicine that made me extremely ill and I asked the nurse prac if I could be given anti-nausea medicine to go with the prescription so I could take it and get better... her response was "just deal with the nausea... surely it's not that bad." ummmmm yes, yes it is that bad or I would have not waited 30 minutes on the phone for someone to freaking answer my question! As you can see from my many other Yelp reviews, I never, ever give a one star review... so you have to be pretty bad for me to do that. Do yourself a favor Yelpers, Find another doctor! This place is simply the worst.

Always listens, never tries to hurry you up. Takes action, orders tests as he feels necessary…read more Never a long wait. Speaks calming. Quick to reply on MyChart. Very nearby

I chose to make an appointment with Dr. Thompson because of the reviews online. However, i was…read moredisappointed. His demeanor when he was asking me why I am in the medical facility showed that I am wasting his time & very apathetic., I paid to receive healthcare with insurance, I came to receive advice and not looked down upon. I will definitely not request for Dr. Thompson.

Literally the rudest, least helpful staff I've ever dealt with in any establishment, ever…read more I show up 15 minutes early for my appointment, and the whale working at the front desk reprimanded me for being so early. I wait for half an hour before being told they were too busy and couldn't see me- even though I had an appointment. Been trying to get in here for weeks. Sadly I was assigned here as my primary care physician by my insurance. That was a mistake. Doctor might be great- who knows. The ugly chicks up front clinging to the little bit of power they have in life prevent him from being able to do his job.

My friend John had such a Bad experience with Dr. Winkle and his Upfront Staff that I brought him…read moreto see my Doctor! He has a Tumor in his Chest and a Tailbone injury thus he cannot sit that long. He is kept waiting for 2 or more hours and then is told you can't see the doctor! Today he finally wanted to pick up his long awaited results which he had called earlier about and was told that he could not do that! The reason because the Medical Records Personnel was not there, why wasn't he told that she's there on certain days! He just wants a doctor that truly cares about him and others!

I know that urgent cares are pretty hit or miss nowadays, but this was a rare hit for me! I made an…read moreappointment within 24 hours because I suspected I had strep throat (lots of time slots available the day before) and this location confirmed that for me within 30 minutes. I've had strep before and received much less efficient and helpful care at other places, so it was refreshing. This urgent care has a spacious and clean lobby, and they were blasting the A/C on this 95° day, so that was nice. Check-in was simple and while they did accept my Blue Cross Blue Shield insurance, I still had to pay $100 out-of-pocket, but that's just my stupid insurance for you. All of the typical measurements and tests were quick, and the strep swab was the least unpleasant I've ever dealt with. The provider came in with the results five minutes later and was so friendly; she showed real concern for how bad my case was. Usually, I try to avoid urgent cares at all costs because I don't typically have good experiences. However, I would totally recommend this one! Glad a friend told me about it.

Due to my account being compromised over the past couple of years, I was unfortunately unable to…read moreaccess it to leave a review sooner. That said, I can confidently say this is an excellent urgent care for anyone needing efficient, high-quality care. The ability to book appointments online makes the process seamless, and having on-site X-ray services is incredibly convenient. Our family has been coming here for the past few years with all 3 of my kids, and every physician we've encountered has been professional, attentive, and genuinely helpful. My sincere apologies to the outstanding doctors and office staff for the delay in sharing this well-deserved feedback.

Second time here and as last time, excellent service, fast and efficient visit. Again here for the…read morehubby and Alejandro brought us back, very kind and friendly. The PA Fidel Andrade fantastic very caring and listen to my husband's back problems. Overall the quality of here was great. Hubby had pain shots today and Martha was painless (according to my husband) thank you so much. Won't hesitate to come back in the future. Still the BEST URGENT CARE in Cypress.

Hate leaving bad reviews, but disappointed. They gave me an arm sling (which I thought was free…read morefrom the looks of it), and failed to let me know it was $269. I am posting a picture of it. I did not even end up using it, I actually purchased a better one on Amazon for less than $15. I was shocked when I saw my bill. Tried three times to get through billing services, to which they said "too bad". Please let your patients know if something you give them is costly. With insurance coverage, I'm still left $160. Dr. Patel did not even ask me, he gave it to me. I've had Memorial Care clinics give me knee braces, support, etc. and never charge me. Guess it is a lesson learned. Love Memorial Care, but this time disappointed.

High quality attention and responsive with excellent services on sight. Love my experience here!read more

This office is 10/10 My PCP Vy Kieu and her assistant Rion are the BEST!!! The office manager at…read morethis location Laila Vasquez is truly amazing!!! Her leadership is above and beyond anything I've ever seen at any memorial care clinic. She goes above and beyond for the patients here. Laila is the true definition of AMAZING LEADERSHIP! Vy and Rion truly care about helping the patients and will go out of their way to make sure you are taken care of. Having great leadership like what Laila provides to her team and amazing providers like Vy and Rion are what makes this clinic a 10/10. The team work here shines bright and I will recommend this office to everyone I know. Make sure to request Vy Kieu when making your choice for a provider. Rion is the absolute best in helping with any questions and she will always follow-up to make sure you feel comfortable with your care. I truly can't say enough amazing things about this office.