We were subcontracted out by Smith Cleaning and Restoration and our business completed the job they asked. We have been trying to get paid since May. We have sent numerous emails, certified letters, and phone calls. No one from this business will respond to either. If this is how they do other small business owners, image what they do to their customers. STAY AWAY!!! read more

We have been trying to get paid on a job we completed for this "so called" company. We signed a contract with them in May of 2021. We completed the work and they will not pay. We have sent certified letters, emails, text, phone calls, and they refuse to call us back or pay us the money. We will be putting a lien on the property and are now taking legal actions. If you want an honest, and dependable company, that is veteran owned, I would highly recommend A1 Absolute Cleaning and Restorations out of Seneca. They are fantastic and took such good care of us, we didn't have to pay anything out of pocket. They handled everything with our insurance company. read more

It's a scam. I wished I were here before hiring them. Got my half payment in November and supposed to finish the job in the same month as addressed in the contract. Then the owner Shannon came up with all kinds of excuses not to show up. Four months past, the only solution for me is to bring him to the small claim court. Stay away. read more

Run! They are awful. After signing a contract, they were supposed to help remove my personal belongings out of my home after a fire. They didn't show up and didn't return phone calls all week. By the time I got another company, there was too much water damage to salvage anything. They also billed my insurance and got paid even though they didn't perform the duties of the entire contract. I am filing a civil suit for the damages as they still are non responsive. read more

After getting some bad news from another party regarding some work I thought needed to be done, I got the contact info for Smith Cleaning and Restoration from my insurance adjustor. Two knowledgable staff members came out quickly and around my schedule. They spent the time explaining what they saw and what they would do if they were me. This meant they saved me a lot of money as the issue was not as serious as I had been led to believe by another party. I am very appreciative of the fact that they did not try to convince me work was needing to be done that was not needed. I highly recommend them and will be calling them again for anything needed. Thank you! read more

I had a fence put up by Smith cleaning and Restoration. I was quoted $3124 and with the taxes and overhead added it came up to $3894.00.this fence needed no posts put in only the braces and pickets it is 220 feet . I asked Michael why it cost so much when I can get the pickets at Lowe's and have a much cheaper fence? Michael said that it would be a much better fence than what I could get at Lowe's. He also said that the board are not going to be the pre-cut stuff that they were going to cut them.I don't know about you but I took this as it would be better wood than the pickets at Lowe's. when the fence was done it was the same pickets that where from Lowe's they had water stains and black mold. I emailed Michael to ask him why it was the same fence that I could get from Lowe's he stated that it wasn't that they had put 2x4 to brace it and each picket was cut to fit the ups and downs of the ground. The fence was put up good it just wasn't the wood that I was let to believe that they were going to use. when I confronted him about the price I said that basically what you are charging me is about $800 in materials and the rest is labor he said no i have $1000.00 in materials. he asked me "what do you want?" I said I don't want to pay $3800 for that fence he said I can take the fence down or we can leave it up and pressure wash it. I said then take it down, then he asked me again "what do you want?" I said I will pay for the fence if he lowered the price. he asked me what I think i should pay. I told him double the cost of materials. we ended up agreeing on $2400. I felt like I was deceived and gouged he paid $1000 in materials and they had it up in less than 8 hours basically he was charging me $350 an hour. read more