The 4.5 star apartment complex left with the old management...and a 2 star place came with the new management. I moved here into a studio right when the new management took over and I think there is a lack or rules for residents and lack of care by management. None of these things on my list are a big deal on their own, but the fact that the following list is really long is just a testament of how bad the management is doing right now. Hoping it will improve. When you pay steep rent at a supposedly 4+ star place place with a bunch of amenities, you kind of expect that amenities and the apartments are in usable and working condition. That being said, this place has a lot of potential and I think if the building was maintained, this place would be great. I do love the location a lot and prefer this location over where some of the new builds are by green lake.
PROS:
-lots of the residents are nice (and have cute dogs or kids)
-the finishes in the apartments are pretty nice and fairly new
-I don't notice an issues with thin walls/floors and hearing residents
-whole building has a fun and funky vibe with nice decor
-amazon lockers for packages are nice! -great location with lots of food options
-the community lounge is nice to hang out in as well as the courtyard
-the fire pit on the roof is a great addition
CONS:
-management usually has maybe 1 person working at a time. Half the time nobody is in the leasing office.
-management does not communicate well with residents and rarely responds to emails/messages
- The front door breaks often and sometimes does not close fully
-garage and bike lockers broken into a lot
-The roof landscaping...its TERRIBLE. The pictures on google maybe were taken 3 years ago when the building was in good hands
-I have heard that the dog run has been broken (not sure if it is fixed at all)
-packages pile up in the lobby and nobody picks them up and management does not move them to the community lounge like they are supposed to
-I knew this was a dog friendly place when i moved here but the fact that people leave their dogs to bark with their windows wide open at all hours really is inconsiderate.
-trash in the hallways because nobody cares to pick up after themselves half the time
-trash room is a mess... i guess that is expect of a trash room but I don't know if this is cleaned ever.
-The coffee station in the lobby never has coffee available
-dog grooming and bike repair room in the garage? covered in dog hair, dirt, grime, trash, and there is no actual dog grooming utilities available. its just a hose and a metal table.
-elevators make weird sounds and often one of them is broken. Not sure why.
-stairs smell like dog pee and other weird smells...now that I think about it, I don't know if the carpets in the building were ever cleaned.
-lots of equipment/machines in the gym are broken read more