Awesome office! Very clean and super nice staff! Dr. Eiswert is amazing very thorough and so sweet!…read moreFeel so comfortable here!

Great service especially Diane the receptionist, very friendly and accommodating. Professional…read moreDentist and staff very clean and convenient with a beautiful view of the Lake. John G Silver Lakes resident.

Honestly, I'm not a big fan of "The Dentist" - who really is? I had a lot of dental work done as a…read morekid (yikes) and therefore got in a bad habit of not going to the dentist as an adult, because I was "over it". After going to 4 different places up here over the last few years, and finally landing on Apple Valley Dental, I can truly say this is the best service I've had in the field. The first cleaning I had was the best I've had in a LONG time, and the progress I've made with cavities being filled has gone smoothly with Dr. Kim and team. I'm very glad I was referred to this place and they got me in right away. In my opinion, they're the best dental facility in the high desert.

Very courteous, professional, and friendly First visit and I…read morecannot wait to get started.

I switched to Dr. Chang after hearing such great things about him, his staff and his office…read moreoverall. I had my first appointment on 3/20/26 @ 2:30 and from the moment I walked in, the front desk girl with was friendly and made me feel very welcomed. The office was super clean, nice and organized. My appointment was at 230 and I didn't have to wait long to be called back. The office coordinator/manager (I think that's what her title is) was super friendly, as she made me feel very welcomed and comfortable in my new environment. She gave me an office tour (which was cool, as I never experienced that ANYWHERE), she was very thorough with the tour, explained how the office runs and took the time to talk with me and get to ME, not just as another patient, but an actual person! They even take pride in their patients by making them feel important and appreciated with fun giveaways and going that extra mile. I was even given a goodie bag which was super cool and 100x better than a small plastic bag with a toothbrush and toothpaste from my former dentist. The gal that took my x-rays was also super friendly and nice, as she took the time to make me feel welcomed and important by explaining everything she was doing, step-by-step. While waiting for the doctor, another gal walked in (name started with a K), to check on me and to give me an update on when the doctor would be in. She offered me a beverage and put Nextflix on so I can watch while I waited (the dental assistant's at my former dentist would leave me sitting there without even saying a word to me), again, above and beyond service at Dr. Chang's dental! Once the doctor came in he was also very friendly, talked to me and actually got to know me! He put my x-rays on the TV for a better view and was very thorough with explaining my x-rays to me. The Dr. Chang was very friendly, funny and kind as we discussed our lives, my teeth It was well the worth the wait in this dentist office and VERY pleased with Dr. Chang, as I learned my teeth weren't as good as they look, and I blame my old dentist for that. Now that I'm with Dr. Chang, I can finally properly get my teeth right! I'm very thankful for the several referrals I got from people, to switch to this dental office and I'm very glad I did. I urge everyone who sees this review, to ditch your old dentist and come to Dr. Chang's office, I swear you won't feel like just "another patient" and you'll be happy you made the switch... I know I am!

The whole team was super friendly and welcoming, everyone was so nice. The team has a very positive…read moreattitude and definitely demonstrate their commitment to patient care. From the moment we entered we felt welcomed. I'm definitely recommending this dental practice to all my friends and family. Elvira, Daniela, Sarah & the whole team did a great job and Dr. Chang was awesome!

Love this dentist, been coming here over a decade. All staff is so friendly and the Dr's are…read morefriendly and so gentle with the work. Had an emergency and they got me in the next day!

So I took my mom and myself to a new dentist. We don't have to tolerate abuse and be LIED to by the…read moredentist himself. First off he told my 86 yr old mother that she need her 4 bottom front teeth pulled and a plate with teeth to wear. WRONG! Our new dentist shook his head and said....NOPE! I'm so glad you came to me. A good deep cleaning will secure those teeth because her jaw bone is just fine! Now I've also been complaining about a crown he put on one of my molars. The day after getting it I noticed it kept hurting so I ran my tongue across the back of it. There's a opening between the cap and my gums where food is getting in....SMH! I told dentist at Jangs and he had the nerve to tell me just to keep it clean and use a toothpick to pull food out! I knew he was full of it. Even our new dentist said its a ill fitting crown which he took pictures of and is submitting them to have it replaced and show them what Dr Jangs office did to me. I kept telling Jangs office that the crown wasn't right. I should have to be in pain after getting a cemrown and I definitely shouldn't be getting food in an opening! Then he yanked some of my teeth telling me they couldn't be saved and crowns were denied. Crown were denied because they could have been saved and I realized that when he had the audacity to ask me....." Don't you want dentures?" Fuck no....do you? Then they kept trying to push us to get my mom's teeth yanked....NOPE! Plus I waited about 2 months to where they were supposed to submit the paperwork for approval for my mom's work and heard nothing. So I would call only to have that bitch that sits in front be rude. She's lucky I bit my tongue quite a few time because she doesn't realize she playing with fire. 2 of the ladies that work up front need a good ass whipping and one day someone is gonna give it to them. I told the one who submits all the paperwork to her face after she had the nerve to be rude to me on the phone that she better never talk to me like I'm her 5 year old child again. Watch out people! Lots of scamming going on at this dental office. Money hungry and they don't care who's mouth they ruin....because they ruined mine and ALMOST my mom's. Its sad how people complain about some of the staff up front and nothing is EVER done about it. Even a few of the girls that work in the back said their very rude to clients. Please look up Bliss Dental Products. I healed 2 cavities with their mineral toothpaste plus healed my receding gums with the gum massage treatment. Don't let ANYONE ruin your teeth for greed!

My experience with Barstow Friendly Smiles and Craig Robinson Dr. involved significant…read moremisrepresentation of insurance coverage and a lack of transparency throughout the entire process. I was told--both verbally and in writing--that my insurance would cover 60% and 40% of the total cost of a crown and mouth guard, and I was required to pay the full $3,596.25 upfront based on that representation. This was false. My insurance ultimately covered only $279.64. After receiving my Explanation of Benefits, I contacted both the dental office and my insurance. My insurer confirmed that the office had been clearly told on the date of service that coverage applied only to the allowed amount, not the total billed amount. This critical information was never disclosed to me. I agreed to treatment solely because I was assured I would be reimbursed a specific percentage of the full cost. Since then, the office has provided inconsistent explanations, denied statements that were later proven untrue, and has not contacted my insurance again despite repeatedly claiming they were "working on it." I also requested a copy of the document I signed showing the quoted coverage, and the office failed to provide it. I have repeatedly asked to speak with the dentist or owner regarding this issue, and each time I have been told I am not allowed to speak with anyone except Ruby at the front desk. This refusal to escalate concerns or allow communication with management is unacceptable. I believe I was induced into unnecessary and costly treatment based on inaccurate and misleading information. The lack of disclosure, refusal to correct the issue, and ongoing evasiveness demonstrate a serious disregard for patient rights. I cannot recommend this office to anyone seeking honest or transparent dental care.

Been with Robinson for 26 years. The best in the area. Great helpful staff. Friendly competent work…read morefrom everyone. Doc has become a friend over the years and cares for his patients.

The staff is very friendly and so is Dr. Salman. The doctor and staff make you feel comfortable…read morewhen getting dental work done.

I literally drive an hour and a half just to see Dr. Salman that alone should tell you how good he…read moreis. I come here for my cleanings and yearly visits and it's always a smooth experience. Dr. Salman is super chill, gentle, and actually takes time to explain what's going on instead of rushing you out. The staff is friendly and makes you feel comfortable as soon as you walk in. We are always laughing & making jokes. The office is clean, organized, and they stay on schedule (which is a win). Even though I have closer options, I'll keep making the drive because the care here is worth it every time. 10/10 recommend!

Really loved the dentists at this location. The staff as well. Super friendly and easy to make an…read moreappointment. Very impressionable overall.

Very nice people but I've sadly had to have my dental work redone. One very costly bridge that was…read morenot properly done causeing a lot of pain to my jaw. And simple procedures where my bite on new crowns was not correct causing teeth to pop out. Close enough is not good enough.

I hate going to the dentist but Smile is the EXCEPTION!…read more I always receive fantastic service, from scheduling to the completion any work done. The staff is kind, professional, and go over and above for patients! Marcie, the Office Manager is more like a mom, than a manager the way she cares for each patient. The Dentists are extremely thorough, explaining everything as you progress. I have worked with 2 of the dentists and never once over 10 years have I had an issue or problem with any work. This is the place you take everyone, from Mom to kids and share this to anyone who might have a fear of the dentist! Come join their family!

Amazing experience. They were able to accommodate my special needs. Great overall experience…read more Highly recommend.

We're from Las Vegas and spend most of the summer here at Big Bear Lake. I was having some dental…read morework done with my regular dentist in Las Vegas, follow up in September. While here I developed a very painful oral issue and feared having to take a day and drive all the way back to Las Vegas and have my dentist address it. I called the office, they understood, worked me in right away and Joel did an incredible job with my care. It is the day after, I am pain free, I did not have to make a trip to Las Vegas!! I can't thank you enough for working with me, taking care of my issue, and saving me a whole day's time traveling. I am pain free and will use this office from now on if I ever have another issue while away from home. Thank you to the staff for helping make this happen for me!! Dennis B

I like Joel and he is a great dentist for me. What happened to my wife really ticked me off. She…read morehad an appointment, but wasn't feeling well. She called Joel's office the day before her appointment. She was told she needed to keep her appointment or she will be charged $60.00. We did not go to her appointment. I took her to the ER and found out she had Covid. I contacted the dentist office and was told the staff wears masks. We have not returned to this dentist.

Very professional and friendly staff! Very nice and professional dentist! Easy to get appointments…read more Great staff! Will refer to my friends. Thank you! Gail