(UPDATE w/details) Have been dealing with an abscessed tooth for several months, then comes COVID-19...so my options for getting it finally extracted became an all out search for a dentist who was accepting new non-insurance patients.
Literally, this dentist office was the FIRST one to say, Yes to new patients, PLUS they got me an appt. the very next week. (8 days away..not bad) What was even more exceptional, the customer svc gal, (wish I could recall her name) was on it to put in a prescription for antibiotics when I mentioned the tooth being infected. Began treatment the next morning.
Come Wednesday, Aug 19th, arrived early at their office for 10am appt. COVID-19 precautions were in place, i.e. signage posted requiring masks, limited number allowed in waiting area..sanitizer, all staff in masks.
Was called to back at 11:40am..the wait was a lil longer than anticipated, tho once in chair, the very courteous, attentive assistant, gently took xrays.
When Dr Kent came in, he spoke in a manner that, in an instant, began to meltdown my EXTREME FEAR OF DENTAL ANYTHING to rest...
He administered the shots in my gums n cheek with EXQUISITE Care..he noticed my finger go up just once..he acknowledged with gentleness and eased up a lil and I didn't feel ANYTHING after that.
HECK, the next thing I knew-- was hearing, Dr Kent say, "Ok, it's out, gone.."
SERIOUSLY can't believe just how quickly he got it Done!!
He was such an amazingly knowledgeable, professional, patient, and 99.8% Pain-Free!!
Additionally, being a cash patient, I was nervous on cost. When I saw the invoice, my numb jaw coulda bounced off the floor... TWICE!! Why?? Cuz it was SUPER reasonable and was told I could pay whenever I can, in full or in payments. Totally flexible! They really know how to give customer service and rocket it up to a celestial level!! They earned a serious 5 star from me... heck they deserve double that.
My gums healed up nicely with no issues. I am truly grateful Dr. Johnson and Sons was able to see me and help relieve the excruciating pain I'd been enduring for far too long.
This will now be the ONLY office I will go for dental work!!
THANK YOU to all the staff and especially Dr Doug Kent for providing OUTSTANDING dental service. read more