Great staff. Great dentist. They will baby you thru all of your fears! I've been going for almost…read more25 years, with many dental issues, they've gotten me thru them all !

I've never been treated with such rudeness and outright hostility by a dental hygienist in my…read moreentire life. I showed up today at 12:29 for an appointment at 12:30. Immediately I was confronted by the hygienist who didn't ask me how I was doing or even greet me but immediately became confrontational and angry by telling me I was fifteen minutes late and she didn't think she could do my "entire" cleaning. I told her I was sorry and I thought my appointment was for 12:30. Her demeanor was angry, hostile and rude and made me feel uncomfortable. Instead of getting started on the cleaning she kept arguing with me and asked me hadn't I got the text message saying that my appointment was at 12:30 and I said I hadn't gotten any messages. She continued to be rude and confrontational and asked me if I wanted text messages and said that she would go into the system right now and make sure that I get added in to receive text messages while waiting her hands in the air. Her demeanor at that time was agitated, unfocused and angry. She got up to leave the room to have me"added" to the system for text messages then immediately abandoned that thought and did an about face and came back to her hygienists chair. I at that point told her I thought she was being rude and unprofessional and angry and that I wanted to cancel my appointment. When I complained to the front desk about the way I was treated the receptionist stuck up for the hygenist and said that the hygienist essentially was in the right for arguing with me about my appointment time and being rude. I said I wanted my money back for the night guard they made me on a prior appointment because I didn't think I would likely come back to that location. She would not process a refund at that time but did finally start to apologize (but was insincere) This same hygienist has twice refused to clean my teeth manually, has done an not so thorough job on my teeth and has denied my request not to use that automatic sonic teetch cleaner thing even when I told her it causes me pain. She is also not good at using it and has burned me more than once by her incompetence at using this standard peice of equipment. I didn't complain because I love doctor wheeler but today's visit combined with this hygienists past work on me was egregious

Dr Bell Is such a kind and Bright person not just a dentist. i've taken my 2 kids to him and they…read morelove it there they look forward to their appointments. My son almost 8 has Autism, ADHD and sensory processing disorder and never has anyone in the office made me or him feel anything but Special . They all have so much patience and actually Try to bond with each child without any pressure they just want the kids to feel comfortable and confident even if it means not getting everything done. My son Finally let them do X-rays and the cleaning on him . We were all so proud of him. We love this Staff and Dr bell so much.

We Love love love Dr Bell he's gentle and thoughtful and has the most amazing staff to boot!!read more

We absolutely love this dental office! I originally grew up in Chino Hills, and after moving here,…read moreI was looking for a great dentist. I'm so glad I found Kelly Smiles! My husband and I both enjoy coming here. Everyone on the staff is incredibly friendly, kind, and welcoming. Dr. Kelly is always so warm and gentle with her patients. I have dental anxiety from traumatic experiences when I was younger, so going to the dentist has always been scary for me. But coming to Kelly Smiles has completely changed that. They make me feel relaxed and comfortable every visit. I always leave feeling confident about my smile and genuinely cared for. You can tell that this office truly cares about its patients, not just the bottom line. There are many dental offices that seem to focus only on making money, but Kelly Smiles is different. I highly recommend them to anyone looking for a caring, honest, and professional dentist!

Found Kelly Smiles through a magazine mailer and I was unsure I would be happy considering I've…read moretried so many other dentist in the HD. The office was very clean and the staff very friendly and professional. I had my cleaning done today by Jordan dental hygienist and I have to say she was the most welcoming and did an amazing job with my teeth. I already made my next appointment, my appointment was scheduled for 10am and didn't wait for more than a few minutes before I was called in. I really appreciate that - with my busy schedule. Thank you Dr. Kelly and staff I definitely recommend Kelly Smile

This office stands out amongst the 6 other dental offices locally that I've had experience with…read more Happy, clean, professional, well equipped, well staffed. No one day a week specialties, they take care of business now, not next month. This staff is extra special, you won't believe the difference until you try it. I had a local office drag out treatment for 7 months, then tell me they couldn't get care approved, GLENN DENTAL had approval in 2 weeks, finished the job within 4 weeks. 2 bridges and a crown! Dr. Lee, he's now my brother from another mother! Impeccable work, a perfectionist! Never rushing in and out. I would put this office against any office. Glenn Dental, you are champs!

After 15 years as a patient, it's very disappointing to see the service decline so drastically. I…read morespent 2 hrs trying to call their office during business hours, no response. This has been constant. I've the last year, it's near impossible to speak to someone on the phone, let alone schedule a timely appointment. Time for a new dentist.

WARNING. I WOULD HIGHLY NOT RECOMMEND COMING HERE…read more Not kidding when I tell you this dental office ruined my life. I was told I need a bunch of fillings and had a bunch of cavities, needed multiple root canals, wisdom teeth removal, and needed to spend a LOT of money. I had two dental insurances at the time. They drained both of them quickly. They split every single thing I need done up into individual appointments. I had to come in 3 times to get all four wisdom teeth removed. I had two root canals done and was told I needed one more and had multiple cavities. They drained my insurance to the point that it wouldn't be covered and told me to wait until the next year. Lo and behold, I visit a very reputable and kind dentist who sees my teeth and tells me I didn't need a root canal for the last one that Jess Ranch Dental said I needed, only a small filling, and that I didn't need any other fillings or have any other cavities. I was shown how awful and oversized my crowns were for the root canals I did have done by Jess Ranch. They are MASSIVE and do not match my teeth at all, and one of them is causing my gums to recede. My doctor also believes I may have metal poisoning from the crowns, which can impact your health in other ways. At the time I went to Jess Ranch, I was under the age of 26 and covered by my parents dental insurance. I also badly needed braces to get jaw surgery, and Jess Ranch knew this, but would not sign me off as "clear" to get braces for my orthodontist without me having more work done. Now I am 27 - do not have good dental insurance through my family's job anymore and am going to have to come up with the money myself for braces, still no jaw surgery done. My jaw causes me pain and clicks all the time. It's a daily reminder that I'm behind on taking care of my health due to this dentist. If not for them, I would have had braces followed by needed surgery long ago, and they would have been covered. I also can't afford the replacement crowns right now, the ones needed to replace my awful massive oversized crowns that they installed. My dentist showed me how my teeth/bite is messed up and not aligned due to the size of the crowns. My bite feels off and I constantly notice it. Oh and as if I needed to add another thing, the front desk here often had a horrible attitude. Often. All the time. I will not bother even going into that. See other comments from other reviews. I have never hated an establishment *so* much in my life, it's been years and I needed to leave a review because I cannot believe there are places that will PERMANENTLY mess up your mouth and drill holes and remove teeth just to get as much as money as possible out of you. They got as much money as possible out of a vulnerable girl in her 20's who didn't know to get a second opinion and blindly trusted what was told. According to other specialists, I likely did not need any of the root canals I had done here and now there are teeth gone and awful crowns in my mouth ruining my face that may start causing infection. I also could have had my jaw surgery taken care of by now and would be getting my braces off already if they had signed me for clear to get braces instead of making me wait to get a laundry list of work done by them first. I have cried multiple times over how frustrated this makes me feel. It makes me feel violated things were done to my teeth/mouth that could have been avoided. Disgusting. Absolutely disgusting. I hate this place. Jess Ranch Dental, you will have horrible karma for years to come.

I'm in my late 70's and have always wanted the perfect smile. My husband and I changed dentists and…read morewe found Jess Ranch Dental. Dr. Kalra, DDS took me and gave me the perfect smile. I love my teeth and my smile. Everyone is so very nice there! Thank you Jess Ranch Dental and Dr Kalra!!

I'm m beyond happy with the visit for my girls. Unfortunately we had two bad office visits at other…read moreplaces and my girls were scared. The staff, dentist and assistant were so loving and patient with my girls. My girls were beyond happy and were telling dad about the visit. I'm soo happy I found this dental place. They are so patient and provide great service. Thank you guys, you have been great looking forward to to next visits

"This dentist office has completely raised my standards! The care quality is amazing--thorough,…read moregentle, and clearly focused on long-term health, not just quick fixes. The team is genuinely friendly, super organized, and makes the whole experience feel easy and even fun. Moved up here from Los Angeles County and was hard finding a good dentist, since I am a bit picky. Found this dentist through our medical insurance. I LOVE THIS OFFICE! Highly recommend!"

Let me just mention that I've had the biggest fear and anxiety towards dental offices/dentists…read moresince I was a child-- I know everyone says that, but it's true. My husband and I had recently moved to Victorville and I desperately needed dental care because of a wisdom tooth that was making its way out-- SO PAINFUL, I couldn't even open my mouth, apparently it was erupting sideways. Anyway, I took a chance on this dental office, it had the best reviews within my radius-- and wasn't so bad that it happened to be around the corner of our house. Excellent service from staff and doctor, he took the wisdom tooth out within less than 5 minutes and I didn't feel anything. After care was great and instructions were clear. After the wisdom tooth I tried to follow up with routine care and even had some cavities removed. Then we moved. I'm 100% willing to make the 50 minute drive though because I fear I won't find the same doctor, he never hurt me, I never felt anything pain, he was great.

Two of my adult children go here. It's not a fancy place by far, but Dr. Shin and his staff have…read morebeen very friendly. Dr. Shin does not try to up sale you procedures, he is gentle and fast. You can get quick appointments and they accept Medi-cal. So if you are looking for a gentle, fast and friendly Dentist, I suggest you give them a call.

Very nice people but I've sadly had to have my dental work redone. One very costly bridge that was…read morenot properly done causeing a lot of pain to my jaw. And simple procedures where my bite on new crowns was not correct causing teeth to pop out. Close enough is not good enough.

I will never go to another dentist again. Got me in very quickly and got done what I needed to get…read moredone in a very timely manner. Dr Johnson was absolutely amazing. So gentle and very painless he definitely knows what he's doing and cares about his patient's. If I could give 10 stars I would.

Everyone is so nice and professional! I highly recommend! I will never go anywhere else. They truly…read morecare about their patients. They take time to explain everything.

Amazing front desk staff! Maricela was very thorough with my payment arrangements. Hygienist was…read moregreat and gentle. Happy to have found a dental office I'll be sticking to for a long time.

Honestly, I'm not a big fan of "The Dentist" - who really is? I had a lot of dental work done as a…read morekid (yikes) and therefore got in a bad habit of not going to the dentist as an adult, because I was "over it". After going to 4 different places up here over the last few years, and finally landing on Apple Valley Dental, I can truly say this is the best service I've had in the field. The first cleaning I had was the best I've had in a LONG time, and the progress I've made with cavities being filled has gone smoothly with Dr. Kim and team. I'm very glad I was referred to this place and they got me in right away. In my opinion, they're the best dental facility in the high desert.

Dr. Samuel Kim has been absolutely amazing for our family. Both of my boys have had orthodontic…read morework done here, and every single visit we are greeted so warmly. It truly feels welcoming from the moment you walk in. The hygienists are incredible: kind, patient, and thorough. I always feel comfortable and at ease, which says a lot because I used to despise going to the dentist (I avoided it for probably 15 years... yikes). This office completely changed that for me. The space itself is ultra-modern, beautiful, and spotless, but more importantly, the quality of care is truly top-notch. Dr. Kim is clearly very busy and successful, yet he is so approachable, down-to-earth, and genuinely caring. He takes the time to explain things and makes you feel valued--not rushed. I also really appreciate that he lives and works in the community he serves, which is one of the many reasons I continue to support--and enthusiastically recommend--his practice. I rave about this office to anyone who will listen. If you're looking for exceptional dental care in an environment that feels comfortable and personal, this is the place. Highly, highly recommend.