Elizabeth is such a life saver! She's super sweet and answered every question I had about my dental…read moreprocedure

Well... I guess my Yelp review made it into the patient notes…read more After being a patient here for YEARS and having several less-than-great experiences, I decided to do something I apparently shouldn't have done ,give them another chance. I called to schedule a simple cleaning, and before I could even get past scheduling, I was transferred to a representative who wanted to know what brought me back after my previous Yelp review. Now THAT was unexpected. Apparently, the review was memorable enough to earn its own little spot in my patient history. The representative then proceeded to explain that they would appreciate it if, in the future, I brought my concerns directly to them instead of going to Yelp. Ma'am... I DID. That's the part that seems to have conveniently disappeared from the notes. I had already expressed my concerns after my previous visit. Nothing magically improved, and apparently the appropriate response was to keep doing business as usual and hope I simply forgot about it. Let's be very clear: Yelp wasn't my first stop. It was the destination after the actual customer-service conversation went nowhere. And honestly, the irony of a dental office being more concerned about what I write about my experience than what caused me to have the experience in the first place is almost comical. If you don't want unhappy customers leaving negative reviews, perhaps focus on creating experiences that don't inspire negative reviews. Revolutionary concept, I know. I also don't understand how a business can expect loyal customers to accept sitting around 25-30 minutes past their scheduled appointment time just to be seen. I didn't schedule an appointment for "sometime around 2:30-ish, give or take." I scheduled an appointment for a specific time. And let's not forget, my time is valuable too. After being a loyal patient for years, I would expect my concerns to be taken seriously, not for me to essentially receive a warning about where I'm allowed to express my dissatisfaction. The better response would have been: "We're sorry your previous experience wasn't what it should have been. We appreciate your loyalty and would love the opportunity to make it right." Instead, I got: "So... about that Yelp review... " At this point, I'm less concerned about the fact that they keep notes and more concerned about what exactly they're learning from those notes. Loyalty is a two-way street. Customers shouldn't have to beg to be respected, and they certainly shouldn't have to choose between being heard privately and being honest publicly. If your biggest concern after a bad customer experience is where the customer posted about it, rather than why the customer was unhappy, you've completely missed the point. Anyway... I came back for a cleaning and somehow ended up getting a reminder about my Yelp history. 10/10 for record keeping. Not so much for customer service. Also in the notes was it noted I didn't receive my refund for my appt that never took place ????

This review is way overdue. I came in last year ready to have all my teeth pulled and get…read moredentures. After the dentist reviewed my xrays she recommended fixing what I had and doing partials. I was skeptical but decided to trust her. Obviously the cost was more and the process longer but I'm so happy I followed her recommendation. My teeth look real and compared to people I see with dentures or even implants my smile looks more real. Also she is the most gentle dentist I've ever had. The staff are excellent and super friendly, they made me feel less stressed during every appointment. I absolutely recommend this place.

After being charged hundreds of dollars from my dentist that I got my dentures from to replace my…read moregrommets 3 to 4 times a year it came in contact with digital dentistry. They arranged an office visit for me where I got free x-rays and got to talk to the dentist. I had no insurance so I was paying out-of-pocket well this Dentest was so kind that they showed me where to order the grommets for my dentures and replaced them for a small fraction of what my other Dentest was charging me and Now gave me the knowledge on how to repair myself for minimal cost. Never in my 59 years have you ever experienced such kindness in a business? I recommend everybody go to digital dentistry. Their whole staff is awesome very professional and very caring. God bless them all.

The office is beautiful, modern, and has a very impressive state-of-the-art atmosphere. Everything…read moreis clean, well-designed, and feels very professional. Unfortunately, my experience with the actual appointments was not what I was hoping for. The office is extremely busy, and both the exams and appointments felt rushed. I never felt like there was enough time to ask questions or build a relationship with the dental team. While everyone was professional, the experience lacked the personal touch and individualized attention that I value in a healthcare provider. If you're looking for a eye catching, fast-paced practice, this may be a good fit. However, I'm personally looking for a dentist in the High Desert who offers a more personable and patient-focused experience, so I will be exploring other options.

I was looking forward to my appointment, and establishing with a new dentist, until I got a very…read morerude text message, written in all caps, threatening to cancel my appointment if I didn't confirm within 30 minutes. Yea, I don't think this is something I want to deal with, so I cancelled.

Very friendly clean fast and very active in the community fast and easy to talk to they listen to…read moreyour concerns

They hit me for extra cleaning fees beyond typical. They were dishonest about my insurance coverage…read moreand sent me a large bill. When I called numerous times asking for a copy of the charges, I was told repeatedly their billing system was not working and would "be fixed soon." Amazingly. As soon as I threatened to call the state board after three weeks of back and forth I was told my outstanding bill was $0. Clean carefully here.

My first time going to Johnson dentistry, and I wasn't charged for my second opinion about a root…read morecanal infection. It was a very nice office with friendly staff. The dentist was very good and I agree with his recommendation. Also, since I'm a senior citizen, I greatly appreciate his kind gesture of the discount. Thanks again!

Really loved the dentists at this location. The staff as well. Super friendly and easy to make an…read moreappointment. Very impressionable overall.

Absolutely outstanding service, staff and Dentist. This entire establishment goes above and beyond…read moreto make sure your child is comfortable and well taken care of. My child had extreme trauma from a priority's dentist and just one visit here and she already is asking to go back. I can't say enough about them. If I could go to them as an adult I would.

Dr. Paul S. Bell is such an amazing doctor! His assistants are incredibly loving, caring, and…read morecompassionate. The entire team is truly exceptional, from the front office to the back office. Everyone is welcoming, professional, and makes you feel cared for. I'm so grateful for the wonderful care and support from such an amazing team. Thank you all for everything you do!

The whole team are very nice and patient. They made the next appointment with me. I've done…read morefillings and other tooth problems. I am so happy that all the problems were solved.

My cleaning at hospitality dental was great. Adriana was wonderful, pleasant, and gentle. She…read moreensured I had a thorough cleaning and gave me suggestions that were manageable to brighten my smile further. As someone who is not a fan of going to the dentist I had a great experience and will not mind going back at all! I am actually looking forward to it, my teeth look really good! Great office, great people and great experience!

There was a bit of confusion with the new appointment that needed to be set up for my husband. The…read moremanager came out and was glad to explain the process. It was very professional

I will forever love Cal Select Dental Group! Their Hygienist Adriana is the BEST in the business!…read moreShe's not only super sweet but very thorough and gentle. My teeth feel brand new!

Her work is unacceptable. Check everything you sign for billing and make sure it's accurate.read more

Please don't go here! This place needs to be investigated and l agree with the other person…read morementioning fraudulent activities! My mother went here two weeks ago because her one of teeth needed to be pulled, she needed a deep cleaning and a few fillings. She left with an entire different being tooth that she never complained about and an infection. She left this office in more pain than she ever felt before and the Dr. kept telling her it was normal and the pain would wear off. My mother woke up the next day with her face the size of a baseball unable to open her mouth or eat. All of the pain was coming from the OPPOSITE side of where the work was done on her mouth. The Dr. refused to see her and insisted on her taking her medicine it wasn't until I forcefully took my mom back to the office without an appointment where we were refused again but told to go to the ER and gave her a referral to a specialist because there was nothing else she could do. How do you mess with my up mom's mouth then send her off? Another week has passed and NOTHING has changed it's actually gotten worse and she now has a very large abscess in her mouth. She went back to radiant yesterday and the doctor told her she infection has now spread to two other teeth and she needed to go back to the ER for medicine and help with her abscess. I just want to remind everyone this is a Dentist office that's has every equipment necessary to go inside of someone's mouth but we have to do to the emergency room? Over something you caused ? Ok. So I took my mom and the ER INSTANTLY popped it. You know it's bad when the entire hospital is asking us what dental office she went to so they stay far away from there. That lets me know this Dr. didn't want too and she refuses to do anything if big money isn't involved. She doesn't care about her patients at all or my mother would've never left her office expressing the pain she felt and then to be refused a visit for an entire week is not okay!!! I called my mother's insurance to see what exactly did this Dr. put in referrals for and the tooth my mom initially went in for was NEVER sent out for an approval but an entirely different tooth was with different requests my mother didn't ask for BASICALLY this Dr. just tries to milk her customers of money and insurance money . The deep cleaning I mentioned early that my mom needed wasn't approved because it didn't need approval but the Dr. told my mom it did and that she needed to make payment plans ? The Dr. also told her fillings are no longer a thing which isn't true she'd rather just pull random teeth from your head because she gets paid the most. Currently looking at my options here with legal action because if she has to endure anymore pain or possibly has to get these two other teeth removed over something that could've been helped two weeks ago ... we have a big problem. My mom is 54 years old and the way she's been treated by this Dental office is disgusting! She's lost 10 pounds so far and she's diabetic.

Dr. Jung was very kind with his time and explained everything in detail to me prior to my setting…read morethe appointment for the root canal procedure. He was patient with all my questions and hesitation. He did a great job and was gentle. Didn't feel anything. Office staff was very welcoming, and Sheryl especially made me feel less stressed in my evaluation appointment and the day of the procedure. Thanks to all. Hope to never need you again, but if I do, I will return grateful for your assistance.

I went to Dr. Jung with two severely decayed molars. One of them practically cracked in half while…read morethe other was basically a shell of enamel. I have had a bad experience with dentists and endodontists in the past that have prevented me from getting the work done. I had gone into my appointment with acceptance that my teeth might have been too far gone and needed to be extracted, being only 18, this had gotten me down. But Dr. Jung to my surprise, completely restored both teeth. He was very communicative with his process and informative when it came to prevention and aftercare, for the first time, I felt like I knew what to do and what to look out for to keep my teeth healthy. The actual experience was pain free, He took care in making sure I had enough anesthetic and that I was comfortable. The small attention to details is what really set my experience with Dr. Jung apart, I saw a professional with a true respect for his job and care for his patients. His care for my teeth changed how I care for my teeth. My visit lifted a huge weight from my shoulders and I'm forever grateful to Dr. Jung and his lovely staff.