Beware of Nathan Pfister and his scam called the "Smile Club," as well as his other high pressure up-sells. I purchased this rip off for $300 and to date they are still refusing services. The smile club is supposed to come with 2 cleanings in one calendar year. They will not give me the 2 cleanings (again, that I already pre-paid for) because they say I need periodontal work (this is a medical scam lying to people) and that i supposedly need to get this done first before I'm "allowed" to get the standard cleanings I already paid for. I got suckered into paying for one quadrant (about $250 to $300 per quadrant depending on their price sheet). So basically I'm the victim of unnecessary surgery (minor surgery, but still). I know they are lying because I have TWO second opinions from two other holistic dentists (both who do ozone and all of the other state-of-the-art stuff) and they say I don't need periodontal work. The reason Pfister pushes for the periodontal cleanings is because he charges you $1,200 to get your whole mouth done. So I would have to pay $1,200 for unnecessary surgery in order to get the standard cleanings that I already paid for. So it's basically a bait and switch program: a very, very hard and intimidating up-sell. Funny thing is, if Pfister and his staff would've been honest with me instead of trying to squeeze out $1200 worth of unnecessary surgery out of me, they would've had a happy paying patient. I currently pay my other ozone dentists hundreds (probably over a thousand now) to take care of my teeth. They are honest and much better holistic dentists. Oh, and by the way Nathan, before you reply to this, just remember one thing: HIPPA. I don't give you permission to talk about me or my case because you've treated me with a lot of disrespect. read more

Dr. Pfister is an amazing dentist. He's very gentle, respectful, and very knowledgeable on most facets of dentistry. His staff is amazing too, they're always so nice to me and my children. I really feel amongst friends when there. Now to his dentistry: I've amazed at how much this guy knows. He's an expert in ozone therapy and minimally invasive dentistry and preventative which basically means that if you want the best chance to have the least amount of dentistry done, you need to see him. And if you so happen to need dental work, he does it all. Same day crowns, implants, digital X-rays, ozone therapy, air-abrasion (high tech sandblaster) which minimizes or eliminates shots, nice! He seems to have all the high tech stuff I've seen in tv and the Internet. I think he does stuff like sleep apnea too, excellent. My kid loves coming here, he can't wait for his xylitol (non cavity forming!) lollipop after his work is done. How many kids like their dentist?!?! If you need a great dentist you have to call him. BTW, I'm a dentist and he's the one I see, that should tell you how good he is. read more

Dr. Ra owns 2 dental offices. One in Fontana and this location in Upland. This office is beautiful and super clean. It was also easy to get to and this location is conveniently located close to the 10 freeway. I usually go to the Fontana location but I had to come to come to this location because the pediatric dental specialist, Dr. Berry was scheduled to work in this office for this weekend. Both dental offices and their staff are great and always work around my work schedule and my son's school schedule. I do not mind driving to either the Fontana location or to the Upland office for my son to see Dr. Berry for his dental care. She is super sweet and very patient with children. My son had extensive dental work done and Dr. Berry made sure my son was comfortable the entire time. I am very grateful my son has become familiar with the dentist thanks to the option of dental offices having pediatric dentists available. I will continue to take my son to this dental office because they do great work and they look out for what's best for my son's dental care. read more

Came here from a recommendation of a friend for my 4 year old's first dental exam and cleaning. I wanted a place that was good for kids. Dr. Ra and his staff were awesome. You could tell that they have a lot of experience with young kids in the way they made my son feel comfortable. I was totally surprised on how well my son did on the exam, probably because the staff gave him stickers and prizes for his visit. We had X-rays done that revealed small cavities, but Dr. Ra did not push to get them fixed right away, noting the fact that most kids cannot take the procedure and with constant monitoring and flossing, we can possibly wait till he's 8 yrs old. I truly appreciated his honesty. The office is super clean and well organized. Highly recommend! read more

I have been coming to Smile Studio Dentistry for about six months, but I couldn't be happier. Every time I have an appointment, they call me with a courtesy reminder call ahead of time. All reception, hygiene staff, technicians and dentist are very friendly. I usually don't have to wait more than ten minutes to be seen and I have been able to schedule appointments to come right after work. Furthermore, they have been working with me regarding the yearly benefits in order to make the best of it per fiscal year. Smile Studio is the best dentistry place around the area and I highly recommend it. read more

This office is amazing!!! Dr. Ra and staff treat you like family. I don't usually enjoy going to the dentist but this place makes it super comfortable. Nicole is usually the nice lady that takes care of me. read more

I have been to several dentists like most of you. This by far is the best place I've gone to. Dr. Ra is excellent. My wife and son now both go to Smile Studio and they both agree this is a great place. read more

Smile Studio - General Dentistry Near Me - Upland, California

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Excellent service. I get my teeth cleaned every 4 months. I feel lucky to have found a dentist and staff that is so thorough and kind. Dr. Ra is amazing and I just love my hygienist. read more

My experience with Smile Studio was phenomenal! The staff here went above and beyond to ensure my needs were catered to. The front office staff was very friendly, accommodating, and practiced the proper protocols that align with the Covid-19 guidelines. The back office staff was also in alignment with the same guidelines. The dental hygienist was very thorough with explaining the issues she saw as well as addressing my dental concerns. I even received an iodine gum treatment (recommended by Teresa) and I had never heard of this in my decades of going to the dentist! The treatment administered was explained in great detail performed with ease so comfortability was not a concern. Dr. Ra performed work and it was painless. I would definitely recommend Smile Studio to any and everyone! I live in Riverside and it was worth the drive! Not to mention they have a fancy Starbucks brewing machine in the office as a bonus. :-) read more

I love this dentist and the office. Very friendly and clean and the even have a nice waiting area and snacks read more

Smile Studio - Coffee and cookies - General Dentistry Near Me - Upland, California

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I was a new customer to here and I was thoroughly impressed. As I walked in I was greeted by such a friendly staff and it was so welcoming to be acknowledged unlike past places I've visited. The staff was helpful with the different questions with my insurance. The staff and Dr Ra who saw me were more concerned with how comfortable I was rather than how fast they could get me out which I appreciated too. As I transition between jobs and different insurance I really hope I get to stay with them for the long haul. read more

Literally the best dentist office I have ever been to. The staff is very friendly and organized, and Dr. Ra is caring and extremely detailed. I have a delayed response to numbing agents, in the past I've had dentists plow through with their drill anyway saying "It doesn't hurt THAT bad," resulting in me being in so much pain afterwards. Dr. Ra is kind enough to wait longer for the numbing agents to kick in so that doesn't happen! read more

I had a dental emergency and Dr. Ra saw me the same morning to provide emergency treatment. I appreciate the quick appointment and excellent care. read more

The dr is gray with my kiddos. The staff is so friendly make you and your kids feel relaxed and comfortable before going into see the doctor. read more

"I love my dentist" are words I thought I would never say! this office is amazing!!! I had a root canal done yesterday, got my permanent crown and I have no pain or discomfort! The staff is super friendly. Office is very modern and clean. Even my hubby who has a fear of dentists likes it here!! We trust our smiles with you Smile Studio ! Thank you Dr. Ra and Team read more

Dr Ra is amazing!!! He does the absolute best work I have ever had done. My crown and root canal were virtually pain free and I am a huge fan of the teeth whitening process! My teeth have never looked or felt better. I also had a wonderful experience with his hygienist, Nicolette. She was very gentle, knowledgeable and thorough. She's pretty cute too. Thank you Dr. Ra & Nicolette for a fantastic dental experience at Smile Studio!!! read more

I would just like to say that I am grateful for for finding Smile Studio. Everyone here was just extremely friendly and knowledgeable. The front lobby associate Jacqueline was extremely wonderful and kind. She was very prompt and efficient to liaise all of the necessary information from my Daughters Pediatric Dentist to Smile Studio. Overall I am very satisfied with the way this Clinic has dealt with mine and most importantly my Daughters needs. read more

My family and I have been seeing Dr Ra for years now. He and his team are amazing! They are welcoming and professional, including the office staff. Dr Ra takes the time to explain procedures and answer any questions and concerns you may have. Just recently, my oldest son, who was born with a bilateral cleft lip and palate and has had surgeries since 9/11/01, was given the opportunity to have the best smile ever with Dr Ra's recommendation of vaneers. He first did the Zoom procedure for whitening and then matched the permanent vaneers color perfectly. He looks amazing and his confidence level has sky rocketed! Also, his dental hygentists are the best! I personally see Theresa and she is amazing! She also takes her time while thoroughly cleaning and explains any possible concerns that she see's or even possible future concerns in order to preserve your teeth and gums to keep them as healthy as possible. Great job to Dr Ra and his entire Smile Studio Team! Thank You! read more

I just finished a cleaning at smile studio with Dr. Ra and Angela. The staff there is very friendly and I was very happy with the cleaning I received from Angela. The ladies at the front desk Jacqueline and Gwen were very friendly and professional. Great staff and experience all around!!! read more

I got a cleaning done with Angela and she was amazing ! It was the first time in a long time that I have been to the dentist and it was such a great experience. My teeth felt and looked spotless after. I would highly recommend this place ! It's beautiful inside as well :) read more

The whole visit was extremely pleasant, everybody is so Nice. I hate pain, but they are extremely careful and pleasant. Im recommending all my family members and friends to smile Studios. Thanks Jackie Jacinto for refering me read more

As a new patient I was impressed at the office. Very clean and doctor was very informative! They offered financing to help me with my upcoming treatment. He accommodated me in every possible way! Very surprised and staff was very helpful! read more

Came to Dr. Ra's office after Dr. Kelley retired. They are very professional and the office personnel, especially Gwen are super nice and very friendly and made me and my children feel Extremely welcome, I recommend this place to you and your family. read more

My husband and I and our 2 children have been going to Dr. Pfister for about 2 years and we could not be happier with the care we have received. What's important to me is that he is on the cutting edge of minimally invasive procedures. I worry about putting my kids asleep and using other drugs, and the long term impact of mercury. We've had a couple tricky issues and he's had a solution for every cavity, crown, etc. that has worked in our best interest. The computer programs he has used to show us our cases have been amazing to me, no other dentist I have been to has had this technology. Regarding his staff they are professional, cheerful, and knowledgeable, a great asset to the office. And the building itself is unique and beautiful. I would highly recommend Dr. Pfister to any friend or family member. read more

My first time at smile studio and I absolutely loved it customer service is excellent and everything is high tech. dr doesn't over diagnose and explained everything to make sure I understood what needed to be done. read more

I took my 3 year old son to see (I believe Dr. Ra) it was his first time tot he dentist and she was fabulous. I will definitely be going back. read more

I love love love Dr. Ra. My kids and I are seen at his Fontana facility but I had to go to the Upland office for a crown procedure. I hate going to the dentist but I have to say that my experience was very pleasant. The staff was amazing and the office is very clean. I remember asking how many trips I would have to make from start to finish and was surprised to hear that it would all be taken care of during the one visit. Haha!!!! I will definitely recommend checking him out. It took maybe 30 minutes or so to take 4D pics of my tooth and make my crown. I was in and out in less than an hour. read more

Smile Studio - High tech equipment - General Dentistry Near Me - Upland, California

I drove from Lake Forest just to see Dr Ra. My whole experience was so amazing it's worth the drive. My whole dental appointment was fast easy and painless. read more

Came in for the first time after having to schedule an urgent exam and was surprised with how quickly they were able to see me. The office/waiting area is super nice and kept very clean. The receptionist, Jaqueline made it a smooth process from start to finish. The dental assistant and Dr. Ra were also extremely helpful and professional. Definitely recommend for anyone who is in need of a good dentist ! read more

This dental office is awesome and so is the staff! I'm used to going to Dr. Ra's Fontana office which is also amazing (everyone there is friendly and so professional) but when I heard Dr. Ra opened a new office in Upland I wanted to go check it out. I wasn't disappointed. I received the same quality of care as I would expect from the Fontana location. Dr. Ra is the BEST dentist I've ever been too! He truly has helped me with all of my problem areas regarding my dental health. read more

My experience at Smile Studio was amazing. Very caring staff and extremely professional! I was very pleased with my and my husbands visit and will definitely be returning to my new dental home. read more

Dr. Phil Ra is a very kind doctor. Even though his prices could be much higher than average, he does back it up with his latest equipment. Only a few doctors in SoCal use laser and other new technologies. LA, Pasadena, Irvine and Newport Beach for instance, but in inland empire, he's the only one I know. Everything at his office seems very efficient as well, the staff members are also friendly. If you can afford it, this is the place to be. :) read more

I don't usually write reviews, however this time I had to because I am afraid that Dr. Ra has insulted my intelligence. Anyhow, I go to the dentist twice a year but since my own dentist was out of the country last spring, I went to Smile Studio in Upland for the first time for a general checkup. Staff was very nice and friendly and at first, I had a good impression of their office. After some introductions and taking an x-ray, Dr. Ra looked at the results of my x-ray and told me I have a very bad cavity that would require a root canal and crown and that if I don't get his suggested treatment, it is going to be very bad and painful. I did not go through with the procedures he suggested, listening to my intuition/logic- my Ph.D. emphasis is in advanced GAME THEORY- warned me that something was off. Two weeks seeing Dr. Ra, I went to another dentist and did not tell him anything about what Dr. Ra has told me. He did the full checkup and x-ray and he said I have no cavity. In December 2017, 6 months after seeing the second dentist, I went in for another checkup again but this time with my own dentist. I told him about what Dr. Ra had told me. Although there was not really a need for new x-ray, I insisted because I wanted to be absolutely sure. He did the full x-ray and checked everything, and he said there is no cavity. A few days ago, I received a call from Dr. Ra's office reminding me that I should go to their office for a ​check-up. I did not go ​ but thank you so much for reminding me to write this review... read more

Smile Studio - General Dentistry Near Me - Upland, California

The all around staff was very friendly and professional. It made going through a root canal a not horrible experience. Dr. Ra was helpful in communicating and taking me through the process as well as the hygienist. I would recommend this place especially to someone who is mortified by the dentist. read more

First timer to Smile Studio Upland ca. Had my teeth cleaned by Nicolette Ruston I believe was her name. Great experience. She was polite and gentile. Made my stay very comfortable. I would recommend her to anyone. read more

Dr Ra. & Dr. Yu are both very personable and great dentists! Staff is awesome as well! Glad we chose this dental office for a brighter and healthier smile. read more

So after 2 separate appointments I have nothing but good to say for their reviews. I will start off by saying prior to coming here I did not have a dental appointment for close to two years. I went in for a casual cleaning and they cleaned my teeth up very nice. The staff has great communication with each other so if you are ever given to another person to continue the cleaning or xrays or whatever, they have you taken care of. More importantly they communicate well with you to ensure you are comfortable, if you have any pain at anytime it's not an issue to receive numbing gel or anything of the sort. After my cleaning we discovered 2 cavities. The cavities appointment were minor procedures but they gave me some deep nerve pain, after explaining this they quickly gave me more numbing to remove this pain completely. I have a third appointment concerning my wisdom teeth, but rather than dread it, I look forward to it. They completely changed my outlook on dentist appointments! read more

We came over from Dr Kelly's office (amazing, both him and his staff) and were given Dr Kirby. Dr Kirby is great! Super friendly, explains everything clearly. He's great with my kids. Reminds me of Dr Kelly. My issue isn't with Dr Kirby, it's with the off ice staff and front desk girl Jacqueline. 2 separate appointments I filled out the paperwork and said NO to X-rays. She did not relay that message to the hygienist. First visit I didn't find out about them doing the X-raysI until I received the insurance bill in the mail. (I did not go back with my kids.) I called and let Jacqueline know. She referred me to billing. Billing called me back and said well it was covered by insurance so you don't owe anything. I told her the bill wasn't my issue. It's y'all doing a procedure I said NO to. She said she would make sure it doesn't happen again. Anytime they log into my kids account it will be in bold to not do X-rays, Ask parents. Well....we went in again for another 6 month cleaning/checkup and I signed the paper saying NO X-rays. I went back with my kids after they had been back there about 10 minutes. The hygienist was just about to begin doing X-rays. I told her I requested no X-rays. Why are you doing X-rays? She said she wasn't told to not do them. Nothing came up on the screen. The front desk didn't tell her. She was very nice and apologized. Dr Kirby explained to me the importance of X-rays. I understand and would like them to be done yearly or every other year. Not every 6 months. Again, my issue is this office doing a procedure I did not want done and signed a paper saying I did not want it done. When I sign a paper and specifically say NO X-rays, yet they do them and seem to think it's not a big deal, this is unacceptable. Dr Kirby is great. The office staff (except Gwen) is not great. read more

After a very intensive search for a biological dentist that meets our high standards, we found Dr. Pfister and have been very happy with him. Dr. Pfister is knowledgeable, takes a conservative, minimally invasive approach and is a skilled professional. He is respectful in his communication and has honored our concerns and intentions in employing a conservative and holistic approach to our dental care. His implementation of the latest technology, such as ozone therapy and 3D imaging, along with his desire to continue learning the most up-to-date information in the dental field make his practice unique in this area. We appreciate the care and attentiveness Dr. Pfister and his entire staff have shown us, and continue to recommend him to our friends and co-workers. read more

Great job and a comfortable crown done on the same day. Technology is amazing. I would recommend Dr. Rau.