I have been a faithful patient of Velma Cooper's since I moved to the RDU area in 2003. It's a…read moresmall office with a personal feel and all the staff always remember me: I'm only there twice a year, but we always pick up our conversations exactly where we left off. I feel very comfortable in Dr. Cooper's office and never dread going to the dentist like I did once upon a time. The office tends not to over-schedule, either, which is a problem one runs into in larger offices: with a standard cleaning, I'm typically in and out in under 45 minutes.

My fist visit was Very personalized and excellent customer service. Kamelia was awesome and Dr…read more Cooper accommodated me in her tight schedule. Kelly was ver helpful.

The best dentist office I've had in my 70+ years. Dr Lily Qian is incredible; a magician! The…read morestaff is professional, caring and friendly. I've referred Southpoint to two folks who are immensely happy with the results. Just awesome!

I went for a cleaning They were very attentive to me smiling faces from the front door They are…read morein my network Very informative concerning my current issues

Excellent staff, reasonable prices, and great work. After trying multiple dentists in the area, I'm…read morevery happy with them! Thank you!

Made an appointment here. Received email and texts confirming my appointment. Showed up for said…read moreappointment and doors were locked. Someone eventually let me in (8 minutes after my appt time) and asked how I could be helped. I said, "I'm here for my 9:oo appt". He then tells me that they don't open until 9:30. ????? Why was a 9am appt made then? No adequate response was received. No offer to help remedy the situation. People take time off from their jobs, and/or make arrangements to facilitate weekday appts. To have your appt not honored shows a lack of disrespect for their clients. Very disappointed in Durham Dental Studio.

From start to finish...Dr. Gaddis and her team make going to the dentist a stress free experience,…read moreand that says a lot coming from me...when I walk in I am greeted by my name (it's like they know who I am or something) taken back by my hygienist (Mingee) who is professional, focused and thorough and Dr Mary follows up with a comprehensive check of my teeth/mouth/gums...I couldn't ask for a better experience! Even with the current Pandemic situation they are like a well oiled machine...I love being able to sit in my car till I'm called up (on time) and everyone is masked and practicing safe standards that made me feel comfortable during this very uncertain time... Kudos to the whole team...you all ROCK!!

I transferred dentists as part of a move from Raleigh to Durham and based on a referral from a…read moreneighbor. Unfortunately, we did not have a good (net) experience. We are a family with fairly healthy teeth, practice regular hygiene and dental cleanings, and had no significant issues 10 months (long stretch due to Covid) prior at our prior long-term dentist--upon seeing Dr. Gaddis, multiple cavities, root canals, and others services were promoted, many of questionable need. Pros: Good location, nice office, new equipment/technology, thorough hygienists, nice staff (for the most part), good bedside manner (for the most part) Cons: 1. Wife was referred for THREE root canals, ALL of which our endodontist told us he has no idea what Dr. Gaddis was referring to. Gaddis also referred us (like all her clients) to an endodontist that has many poor reviews, which was an early red flag, and why we ended up selecting our own (that is highly reviewed). It also raises the specter of potential quid pro quo between the two practices. 2. Gaddis told me my daughter needed sealant because of her baby teeth cavities being an indicator for her proclivity to cavities. When I said my prior dentist told us baby teeth are not a good indicator for cavities in permanent teeth (because they're weaker, less enamel, etc), she said "I don't recall hearing that in school". After a quick Internet search, I confirmed it is well known amongst professionals in the field that baby teeth cavities are NOT a good indicator for the health of adult teeth, leading me to conclude Gaddis either doesn't know some fundamental facts in dentistry or is intentionally discarding what she knows to promote more services (consistent with Con #1)...either of which is not good. 3. Front office staff can be a bit edgy/dry/cold...not outright mean, but not generally warm, like our prior practice. It's not a deal-breaker on its own, but coupled with the other issues not helpful. We were really hoping that we'd found a new dental home and allowed benefit of the doubt several times, but ultimately too many red flags have pushed us back to our prior practice until we can find a better local option.

Best Experience Ever!…read more Like most people, I had always been afraid of the dentist, because I felt they did not care enough to be gentle and sincere. This time I thought was no different. Seeing my dentist leaving out of the office for her own appointment, my heart sunk. Her last words ringing in my ears "they will take care of you", and like a child I asked her "you promise"? She said "if they do not then you let me know". There was this amazing gentle man OMG, very, very kind, not belittling, not humiliating or making me feel ashamed. He actually spoke to me like I'm human and he actually cared. He said that he was going to treat me "like his sister". One of the most patient, gentle, kindhearted, nicest people I have ever met in my life's dental history. I do not know what his name was but no matter what, next time I will be running to my dentist hoping that he is there. Thank you for making this part of my journey a little easier. This was the best experience EVER! Pamela D

I was a patient here for almost 10 years, and somehow it ended with a sheriff's deputy showing up…read moreat my house over a disputed balance. No certified letter. No serious email saying, "We need to get this resolved." No real attempt to sit down and sort through the billing and insurance issues. It went straight from confusion to court papers. The case was later voluntarily dismissed, but then the account was sent to collections. There's also been a revolving door of hygienists and office staff. At one point, a very young family member--either still in high school or freshly out--appeared to be running the office. I'm not blaming one young person for everything, but putting someone that inexperienced in that position says a lot about the judgment behind the scenes. After watching employees come and go while the same problems continued, it became pretty clear to me that the issue wasn't just the latest receptionist or office manager. The problem seemed to come from the top. After nearly a decade, I expected a phone call, a letter, or even a harshly worded email before the sheriff entered the storyline. Apparently that was too much to ask. Keep every receipt, check every insurance claim, and get everything in writing. Based on my experience, I can't recommend this practice.

THANK YOU!!! I hate to start my review by ragging on another business, but I had a nightmare…read moreexperience with Aspen Dental, and Dr. Allison restored my faith in dentist. My previous dentist told me I would have to pay over $7k in a deep gum cleaning because of severe bone loss. I only went in for a cleaning, which they didn't do because they said my issue was so severe. Dr. Allison cleaned my teeth, went over my X-rays and assured me there was no severe bone loss. I'm still in shock. I'm definitely coming back, and thankful for the referral Also, there was a woman in the office that was upset things were taking so long for her (and it was he own fault). The staff was incredible, but please make sure your insurance info is sent over before the appointment to help them out.

This was my first dentist appointment in four years, and I couldn't have asked for a better…read moreexperience. I'd been neglecting my teeth, so I was pretty nervous, but Dr. Allison's office made it as painless as possible. I've always been to a dentist where the assistant cleans your teeth, and the dentist comes in afterwards to check her work. This was definitely not the case with Dr. Allison. As soon as I finished x-rays, he came in and thoroughly cleaned my teeth, catching some areas of concern that my previous dentist had missed. My teeth look the best they've looked in years, even when I was going to the dentist regularly. He gave a thorough, honest assessment of my teeth, without trying to charge me for unnecessary procedures. The staff was friendly and helpful. I was very pleased, and will definitely make this my regular dentist.

I loved this dentist. Nice people, very smart and did an excellent job on routine cleaning. By far…read morethe quickest and easiest first appointment for a dentist that I've ever had. In and out in an hour. I wish I was staying in the Triangle area because they'd definitely be my regular dentist.

Quality work along with a great personality. I actually look forward going to the dentist now.read more

A loyal patient for 4 years, never complained, never had an outstanding balance, I received a…read morecertified letter from Dr Crocker telling me I needed to find a new dentist, that their "practice philosophy" could not accommodate my dental needs? What does that mean? You can't fill my cavities or clean my teeth? This letter came a week before a long awaited appointment I had, which they cancelled. When I called the office and left a message for Dr Crocker to call me with an explanation, she failed to do so. I plan on retrieving my dental records as well as my Sons, and will be informing all the friends I referred to her of her unprofessional behavior.

Dr. Scurria & his staff are wonderful! They gave my mother a beautiful set of dentures after a…read morelifetime of constant visits to dentists who never properly dealt with her bad teeth. She wishes she had found Dr. Scurria years ago. Because of her experience with Dr. Scurria, I transferred to his practice. My "routine" cleanings are very thorough. Laura, the dental hygienist, is top notch. Dr. Scurria always takes his time in looking at my teeth. I have never been pressured to have my old silver fillings replaced, or any other "optional" work. The staff I have worked with (Daniela, Jacie, Sandy, Mimi, and Jill) are some of the kindest and most professional people I have ever dealt with. I give Dr. Scurria & his team an A+!

This was my first interaction with Dr. Pressnell, a phone call from Dr. Presnell to outline my…read moredental needs and medical condition. He was thorough but concise and, importantly , very welcoming . I am impressed with his "bedside" manner. CL Kien

The dental hygienists and Dr. Ferguson are always very kind, professional, and informative. They…read morealways answer my questions and are willing to start a conversation, and I feel they are always considerate about long-term dental concerns. I'd definitely recommend to anyone in the area!

Excellent dentistry! They use the latest technology , some I've never seen in any other practice. I…read moreactually look forward to my visits. Dr. Furgurson is the best!! Ignore the bad reviews because they do not reflect the truth of this practice. I have been to several dentists in the area over the past 20 years before making this my primary care. Everything about Chapel Hill Denistry is hands down better than the rest!!