I went to Tend due to being new to the area and having a dental emergency of a chipped tooth. My…read moreother dental office is three hours away and closed due to weather so I couldn't get my x-rays sent immediatly. Everyone was very kind and professional- greeting, check in and scheduling was all fine. Where Tend falls apart is the integration into a giant dental machine where people are treated in a pipeline and not really treated on a patient by patient basis. They require as a new patient full dental X-rays of your entire mouth because you are new to the practice. They will not clean or provide any service without these X-rays. I understand this is their policy but in my situation having my recent x-rays sent was not possible the day of the appointment. I also just had x-rays performed at my other office and I do not want another does of repeat radiation or the additional, unnecessary cost. Again, this is the business policy, not necessarily the dentist. Unfortunately my chip needed to be evaluated and so I asked if the dentist would still be willing to even look at the chip in my enamel. They said the dentist could look at it but he would require an X-ray before he would even look at the tooth. I asked if he could even look at it superficially- I have no pain, I believe it's a simple enamel chip (My teeth hit each other while I was chewing, there was no traumatic injury to my face or mouth and no previous work done on this tooth). The dentist would not look at my tooth without preliminary X-rays. The thing about visiting Tend is that they will ask you (or your insurance) to pay quite a bit up front to even have the *privilege* of even speaking with a dentist there about an issue. I CLEARLY understand X-rays would be necessary to give a complete evaluation and create a care plan for my teeth. I was asking for a conversation with the actual dentist so I could prepare for then necessary x-rays and potential treatment plans. Tend's answer was "no". Requiring X-rays for anyone to even look at my mouth feels like "gotcha' medicine to me. Once they 'gotcha' for the X-rays you are already established and locked in for the treatment plan. I don't know my assigned dentist, I have never worked with them. I need to at least meet the dentist instead of trusting in a giant dental conglomerate oriented making money and not patient care. There's lots of other dentists who will talk to patients in Buckhead before start a comprehensive treatment plan. I suggest going to them before going to Tend. I wasn't impressed with the way patients are treated at Tend: with treatment plans and rules that are oriented around dollars, not people.

I do not recommend this place at all!! I had a re-chipped tooth. One that I had from when I was 14…read moreyears old, last me perfectly until I was 34 when my dog's head bumped me in the mouth. I decided to give Tend a chance bc it was near my work. The work is absolutely terrible. As you can see in the picture it is not discolored. It's also not flush to my natural tooth. The dentist that did the job was not even employed there later when I went to get it redone. They never followed up with me about it-I would avoid this place if you need cosmetic dentistry!

I went in for a cleaning recently and I had a wonderful experience! The wait was a bit longer than…read moreexpected, but the front desk ladies handed out gift cards for coffee as a "thank you for waiting" gesture. Every staff member offered a warm smile. The place was clean and the dentist was gentle and asked questions to ensure that I was comfortable. I'd recommend this place to anyone looking for good vibes and gentle hands!

I wanted to take my son Tavarous to a dentist, that he would be comfortable with. A place that was…read morenot only laid back but also professional. At Eastside Dental it is not only a relaxing place but everyone is extremely professional, friendly, and caring. Their treatment is very affordable for everyone even for a college student. I have to say this office is top notch, Black excellence at work! Thank you to the entire team.

Dr Jeon, Detra and his staff are exceptional!…read more I have been a patient for about 4 years. Dr J has done major work in my mouth. Extractions, mini implants, partial and dentures. The cost was very reasonable and I am very happy with the results :-)) I have always been fearful of going to the dentist. Dr Jeon has respected this and always is very concerned about my level of comfort at all times. My fear level is no longer an issue for me when I walk into his office! I trust and value his expertise. He explains everything in detail and the reasons behind procedures that are recommended. Dr Jeon genuInely cares about my well being. He has gone above and beyond in an emergency situation, being there and assisting every step of the way. Detra, the office manager, keeps the office running smoothly and on time. She always is sensitive to my needs when I talk with her. I am always able to get in if needed. Thank you Tucker Family Dental !! Carole

I went to this doctor Jeon for the first time for a routine cleaning and x-rays with no co-pay…read more I was told upfront at dentist office that my insurance would cover and there would be no co-pay and I had also checked with my Dental insurance company as well. Doctor and Dental Hygienist performed some other type of cleaning procedure which I was not told until checkout. (I did not notice anything different). At checkout, I was told that I had a Co-pay (and it was higher than my regular co-pay) for the procedure that had been done. I told her that procedure did not need to be done. (They did not have my previous x-rays or history and the x-rays they took we're good, no cavities, no bleeding, etc.). They would not adjust the charge at check out. No doctor (dentist, medical, eye, etc.) should perform a procedure without first telling the patient and getting patient approval.

I highly recommend getting your next visit at WeSmile Dental. They were very helpful getting my…read moreinsurance coverage info back to me. As soon as I walked in the atmosphere was inviting and the staff was friendly and welcoming. The service was great and informative on my situation with my teeth. Overall positive experience and satisfactory results .

I always make it a point to read reviews before visiting an establishment I've never been to. After…read morefinally getting dental insurance, I chose "WeSmile Dental," and unfortunately, my experience was extremely disappointing. From my first visit, everything felt rushed. I even explained that going to the dentist already causes me anxiety and asked that they take their time because I'm in no rush and the overall experience matters to me. During my second visit, I had three fillings. I was experiencing significant discomfort during the procedure and could feel the cavity and drill, but when I communicated this to the dentist, my concerns were attributed to anxiety rather than being addressed with additional Novocain. The fillings were completed, but I've continued to experience discomfort for nearly 2 weeks and still can't eat comfortably. Not to mention the dentist leaving twice mid procedure to service two other patients, which just made an already nerve wrecking procedure even longer. I returned because of the ongoing discomfort and swelling in my gums, but I felt that my concerns were dismissed. The dentist filed down some excess filling, which provided some relief, but the underlying discomfort remains. I requested a second opinion, only to have to cancel after being notified they no longer accept my insurance. However it would be accepted if I went back to the original dentist. I'm extremely frustrated and disappointed by the lack of attention to my concerns, communication, and proper follow-up. I'm now left having to find another dentist through my insurance to properly evaluate and address an issue I expected to have resolved at, "WeSmile Dental." I'm sharing my experience specifically for those thinking about going here. There's no need for the establishment themselves to respond with understanding nor disagreement. Dentists are licensed healthcare professionals who are trained to care for people and work in their mouths. Take your time. Don't rush through appointments. Listen when your patients tell you something doesn't feel right, treat them with care, and prioritize the person sitting in your chair! The lack of attention to my concerns and the insurance situation has been extremely frustrating and disappointing. In addition, there's no way all these comments are real people because I CANNOT be the only one who felt this or experienced something like this at this establishment.

This is an awesome dental practice, wait times are short( or none existent ) , Dr Kim is…read moreprofessional, competent and courteous taking the time to answer all our questions. There equipment all appears to be new and very kids friendly, every dental chair has a TV so you don't die of boredom. I would definitely recommend them to anyone looking around for a dentist. My wife and son also use them and also think they are the best.

Charged me one price and I paid and they asked me to come back for filling. Paid for that then sent…read morea bill for another price and said it ended up being more. Really? And you could not tell me that after I paid while I was there?? Just decided to send another bill so they could go on another vacation! So many honest dentists in Dunwoody....please check others out and much less expensive when it comes to xrays and cleaning! The woman dentist was extremely rude and acted like she was better than everyone else. If you want to get a surprise bill in the mail after already paying - go to this dentist!!

The staff was very courteous and professional, I would highly recommend this practice.read more

Everyone was friendly from the moment I walked in the door. I felt very welcome and comfortable…read more The staff was very professional and thorough, even helping me find prompt follow up appointments. I am looking forward to my next visit.

I'm not happy with the way I've been treated here, especially after choosing them as my primary…read moredentist, my wife is also a patient as we live within walking distance. I have really good dental insurance so found it weird that the last few times I've been going I've been getting charged $70. My appointment today they handed me a $111 bill, when I asked what this was for the lady said it's for fluoride, a deep clean, and my deductible. My insurance covers 100 percent of annual teeth clean and fluoride treatment. I feel like I was being taken advantage of and now I'm convinced that they have took money off me for services that were covered by my insurance. I'll be contacting my insurance about this and taking my business elsewhere.

I previously visited this dental office, but I stopped after observing that the chair cover was not…read morechanged between patients and was merely flipped over, which raised concerns about hygiene.

I booked an appointment but it was so far out, I called to see if they had any cancellations so…read morethat I could come in earlier. Debra answered the phone and then went above and beyond to help me. We weren't sure if the practice accepted my insurance so she offered to call in to them to double check. She also said she'd call me back later today to let me know yes or no. Even though she wasn't able to get ahold of the insurance company, she called me promptly at end of day to say she hadn't forgotten about me and that she would try first thing in the morning. Every business should have a Debra. She was joyful on the phone, she went above and beyond, and she even offered to keep my name on a list in case anyone canceled. I honestly can't say enough good things about her. In all the turmoil in the world right now, Debra is a ray of sunshine.

be very careful, these people will screw you, I have humana dental insurance thst pays 100 percent…read morefor the first 2000 dollars if the dentists is in network. they will tell you they are in network but you have to pay half. That is not true. They ARE NOT thats why you pay half, I found an in network dentist and I paid ZERO. I have found several of the overpriced dentists do this...make SURE that you get a real in network dentist so you dont have to pay too much..you have been warned.