We moved to Texas from out of state and needed to find an orthodontist who could finish out phase 1…read moreof my daughters braces. When we found Dr. Shaw I was excited by all the glorious reviews, blown away by the gorgeous facility and nice office staff! We met Dr. Shaw on our first appointment to go over how he would take over finishing out her treatment and after that we never saw him. Flash forward to the day my 8 year old is getting off her braces and is so very excited because not only is she getting them off but her birthday is the very next day! As a parent I was so very excited for this special day only to be let down because it was not a priority on Dr. Shaw agenda. We arrive and my daughter starts to have her braces taken off by Britney, during this time my daughter starts to state it hurts and then even has tears rolling down her cheeks! Britney not only seemed annoyed but tried to tell my daughter she isn't doing anything that hurts her and she is hurting her feelings by crying (Like are you serious you as an adult just said that to a child) Britney continues to work on my daughter and of course my daughter starts to cry again to where I finally had to tell her to stop and something is wrong because my daughter doesn't just cry and over react! Britney got up said nothing to us left us sitting in the chair with no explanation for 10 minutes, while other patients were seen and went and talked to Dr Shaw! Then Dr Shaw comes over to see what is going on to find one of my daughters tooth is loose and the pulling the braces And wire off was causing pain to the newly loose tooth. He was gentle and said he wouldn't clean the remainder or the glue on that tooth because it's going to come out anyways to spare Her any pain. Afterwards he said she is good to go, gave her a popcorn bucket full of candy and that was it! No sooner does he do that I immediately have another woman asking me to sign paperwork of release when I am just trying to capture a picture of this moment! My daughter gets told she can sign the wall and then that's it...no pictures no big Celebration or congratulations nothing, it was very disappointing for her and for me! When I walk to the front I ask Chandra (who has always been sweet every appointment we have seen her) if they take pictures with those that get their phase 1 braces off and she said no, that's for phase 2! I left feeling disappointed and hurt for my daughter who was in tears on a day she should be so excited! Only to see on social media that Dr Shaw does take photos with phase 1 patients who get their braces off but clearly we weren't important enough! Sad because up until that day a new family to Texas had referred those we knew and worked with to him and promoted his business via social media, but not anymore! Every patient should be important and picture worthy and no one who works with kids should make them feel bad when they cry...Britney maybe was having a bad day I don't know, but her words and treatment were horrendous to a 8 year old child! I wanted to love Shaw orthodontics and for a couple months did, until the day that was to be special and mattered was ruined! I realize my opinion and review is a minority but my experience to my child and myself did happen and I am not afraid to speak up!

We LOVE Shaw Orthodontics! Each and every one of them are always so welcoming and accommodating…read more They always go above and beyond for the patient. We highly recommend this office!

Very great Dentist, he is patient and explains everything. I don't feel rushed or pressured to…read morecommit to anything I am not comfortable with.

I wish Dr. Grisanti was my dentist years ago...I am 80. He…read morehas renewed my faith in dentists. From day one he had given me his professional opinion knowing my concern about cost. Brandy does a great job at keeping my teeth clean. Gentle! If you want Professionals who care and listen....See Dr. Grisanti

I had a wonderful experience with Rockwall Orthodontics. The staff is very friendly and…read moreprofessional. I went into my first consultation wanting invisalign, but was properly educated on the benefits of braces in my particular case. The results were better than I could have ever hoped! I highly recommend this group. Rescheduling appointments can be a bit tricky, but this is just a testament to the booming business that this successful company has.

We started going to this orthodontist after being transferred from another place that no longer was…read morepracticing orthodontics. The doctor and staff are all friendly and knowledgeable.

Dr. Hodges is incredibly nice and his clinical skill is just the best. He treats each patient as an…read moreindividual, with treatment plans in their best interest. His front & back office staff are friendly, helpful & accommodating. Three of our family members have been his patients & he's the only one we'd trust with our care.

From the owner: Orthodontics and Dentofacial Orthopedicsread more

We love Dr. Bart. My granddaughter is hard on her braces and keeps breaking things, but he doesn't…read moreshame her. His staff is great also.

From the owner: We make Beautiful. Healthy Smiles! We provide personalized…read morecare and customer service using Invisalign, ceramic (clear) braces and traditional braces to treat Adults and Kids of all ages for any orthodontic needs.

From the moment I walked into Sweet Family Dentistry for my first appointment, I knew I had made…read morethe right choice. As a new patient, you never quite know what to expect--but any nerves I had quickly disappeared the second I was greeted at the front desk. The entire team was friendly, professional, and genuinely welcoming. What stood out most was how cordial and attentive everyone was. They didn't just process paperwork and move me along--they took the time to get to know me. I felt like more than just a name on a chart. Every staff member I interacted with was knowledgeable, patient, and happy to answer questions, making sure I felt comfortable every step of the way. The level of care and attention to detail was truly top-notch. From the thorough exam to the clear explanations about my dental health, everything was handled with excellence and professionalism. If first impressions mean anything, Sweet Family Dentistry absolutely exceeded mine. I'm genuinely looking forward to my next visit--which isn't something you hear people say about the dentist very often

I don't think I've ever encountered a dentist who is as kind, responsive and attentive as Dr. Chan…read more I had a few questions after my daughter's visit and he made time to call me back the same day to discuss them. He also personally fulfilled a records request for me after hours, instead of asking me to wait the next day, which would have been more than reasonable. Thank you Dr.Chan!

I cannot say enough good things about Dr. Sample's dedication to her craft. From the very first…read moreconsultation, it was clear that I was in the hands of a true specialist. While examining my son's mouth, she identified a tongue tie that had been missed by his dentist, pediatrician and speech therapist for 14 years. As a resident-trained orthodontist, her expertise in both traditional braces and Invisalign along with jaw growth modification is what gave her the knowledge to truly see the root cause of my son's issues. My daughter had fast braces done by her dentist, but it took three years and they still couldn't get one of her teeth to align properly. I should have brought her to an orthodontist like Dr. Sample. Speaking from someone who has done it both ways, I can confirm that orthodontics is very specialized and should be left to the orthodontists. Dr. Sample explained everything thoroughly and clearly, including why certain treatment options would work best for my son's specific needs. She was also willing to think outside the box for my son's jaw growth problems, including referrals to the proper specialist for oral-facial therapy and tongue tie release. Her expertise prevented us from needing jaw surgery! My son is autistic with many mouth sensitivities. Dr. Sample and her team were so patient with him. My son's results exceeded our expectations, and we are so grateful for how Dr. Sample radically improved his quality of life. If you're considering braces or Invisalign, I highly recommend choosing an orthodontist who specializes in this field. This practice is exceptional.

Our experience with Dr. Sample and Holly has been nothing but stellar. We highly recommend them for…read morethose looking for a family oriented office that takes you in as one of their own. --S.D.W.

This dentist office should be ashamed! They want to charge $20,000 for filling a few cavities and a…read morecouple crowns, but with insurance, it would only cost me $5300. Also, they will recommend a deep cleaning that cost $1000 and if you do not want that deep cleaning, they will refuse to clean your teeth regularly and say that your insurance will no longer cover things if you get the regular cleaning. Do not go here.!

Dr. Malhotra went above and beyond to see me! Very inclusive atmosphere! So glad I'm a patient here.read more

Never got a chance to step in. All I did was call for an appointment. They got all my information…read moreonly to say at the end they needed $99 to reserve my appointment time. I said no you can cancel that. If you're going to charge me to reserve my appointment I can only imagine you're going to look for any little thing and tell me "I need it" to charge or bill more. I've never heard or seen any dental office do this to their patients.

Please read before choosing this dental office…read more Before deciding to visit this office, I strongly encourage you to read all the negative reviews. There's a consistent pattern: patients receive an estimate, proceed with treatment, and then get hit with a surprise bill for significantly more than expected. Most people don't fight it--because honestly, who has the time to go back and forth with a dental office and insurance company? This office clearly counts on that, and whether through negligence or intentional misrepresentation, they take advantage of it. The same thing happened to me. I agreed to a procedure based on their estimate and paid what I was told was my portion. Months later, I received a surprise bill for hundreds more, already marked as 90 days past due. After checking with my insurance, it was clear that the policy hadn't changed. Which means the office either failed to properly verify coverage or knowingly gave me a misleading estimate. Either way--it was negligence, deception, or both. If you still decide to go here, triple-check every detail they give you and confirm it directly with your insurance. Get everything in writing. And if you've already had a similar experience--please report it to the Texas state dental board. That's the only way offices like this get investigated. It's frustrating and time-consuming, but unless we speak up, these kinds of bad practices continue unchecked. We all deserve better.

Dr Beaber + Damon Braces. (this combo explains why this office is the best) Look up Damon braces…read morebefore and afters. Totally diff from traditional braces. My teeth now actually touch in the back, I can chew without cutting everything with knife and fork, I can breathe better (no snoring), and my TMJ jaw issues are gone. Plus I love the new arch of my smile. He even fixed it to where I don't need jaw surgery to close the open bite. (was a hot mess before) So pleased. Love this practice, the people are incredible and Dr Beaber is so knowledgeable and takes the time to explain everything. My kids are all 3 in progress and doing great!

We have had the absolute best experience here and I'm pretty sure between my kids and myself we've…read moreneeded alllll of the ortho services out there. My daughter (9) has major dentist/doctor anxiety and Dr. B and his staff have been absolute saints with their patience and attentiveness with her. My son (14) has been relatively rough on his braces and has needed several bracket reattachments and whatnot, and they've always done it with a smile (and a convo about how to avoid future issues). Anytime we've needed emergency or last-minute appointments they've been more than accommodating and we just couldn't have asked for a better experience!