I haven't used them for me yet, I do have an upcoming apt. I was just really impressed at how well…read morethey worked with my husband who was going through Parkinsons. So nice. So I'm switching up@

Beware! I've taken my two kids (now 15 and 17) to West Main Dental for about 10 years. We liked it…read morefor many years, but recently (2025), every time we take our kids for a cleaning we're told they have 2-5 new cavities. I asked how our kids could have so many cavities when West Main claims to have properly sealed their teeth and they said, "Oh, that happens, sometimes the sealer falls out." I took both kids to my dentist (who I've gone to for 20 years) and she said there was decay under most of the sealers, which means the teeth weren't prepared properly before the sealer was applied. My son had 5 cavities under the sealer and my daughter had 8! No wonder the sealer was falling out. Now I'm paying to have all improperly applied sealers removed and replaced by a competent dentist. West Main Dental really failed my kids. Use West Main Dental at your own risk.

So thankful to have found Frerichs office ! My girls love…read moreit so much and actually enjoy going to get their teeth cleaned . We always feel so comfortable and sometimes I have to remind myself to stop talking so they can continue to work in my mouth!! The Frerichs do so much for the community of Champaign , Mahomet and Beyond!!

Friendly and Professional staff... and located very close to quite a few restaurants. (In case…read moreyou're blending a cleaning with your lunch) You're more than just a patient here, which is awesome. Also, I love being able to watch television throughout the visit. Haha. Don't change a thing.

Best dental office around. Front desk is helpful and kind. Dentist and hygienist provided…read moreexceptional care and answered all my questions thoroughly. Even though they are out of network I received my payment from insurance within a week of my appointment! Highly recommend!

Highly recommend, front desk was friendly the moment I walked it and my hygienist was very…read morepersonable and thorough for the cleaning. I enjoyed that both the hygienist and doctors answered any questions I had and made me feel comfortable from start to finish.

I have been fortunate enough to be assisted in Dr. Shafer's office by Kristen on several occasions…read more She is genuinely so friendly and welcoming every time I visit the office. She always answers all my questions in a very detailed way. She also shows me images of the way my teeth will look when the treatment is complete. She gives clear instructions about the procedures I have to follow for my home care, and is always very supportive and encouraging regarding my progress. I really admire her skill, her expertise, and her kind and confirming approach to my Invisalign experience. She is a wonderful example of what a health care giver can be. I appreciate her help and support very much.

Shafer Smiles is amazing! Wonderful, down to earth staff, super knowledgeable and just a great…read morebusiness run by very genuine, kind people! I would recommend them to anyone! Thank you Shafer Smiles! You guys rock!

This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

While I have a wonderful experience with the hygenists here, the office staff have continually…read moremessed up my personal information, even after mutliple calls and reminders to fix this. When I do call, the staff are often rude and abrasive, leaving me feel unheard. They have charged the wrong insurance leaving me with an unpaid balance they say I must pay before scheduling an appointment or before they will submit a claim to the correct insurance, as well as contacted and discussed my information with my parents despite me being over the age of 18. While my in person experience has been great, the headaches I have had due to this negligence often has me wishing to go to another dental practice in town. When I called to attempt and correct my information the most recent time, the office staff began telling me about my brothers insurance and balances. I am concerned about the handling of private information in relation to HIPAA at this practice.

I hadn't been to a dentist in 18 years, but now I had some bad tooth pain. I was nervous. I walked…read morein and was greeted by Mary at the front desk. Very nice and professional. I looked around a little. Good-looking place. Clean. Orderly. I filled out the paperwork, waited maybe 3 minutes, and Angela appeared. Again, super nice & professional. She seated me, did the preliminary work, and within a minute or two my new dentist arrived. Dr. Jeff Brunson. Really good guy. He was excellent. He checked me over, did a quick x-ray, scheduled my procedure, I returned in 2 weeks . . . and twenty minutes later walked out extremely grateful. I felt so much better. Dr. Brunson is a very fine dentist. Nothing hurt. The cost was way reasonable. If you haven't been to a dentist in a while, check this place out. They take great care. Thanks to Mary, Angela, Judy, and above all, Jeff.

The business manager is great - treatment plans are set up and no surprises. Dr Martin is very…read moreknowledgeable and competent. The hygienists are very helpful and knowledgeable as well.

I loved my experience here. New patient referred here by a friend who is a permanent resident of…read morethe area. The staff is friendly and at my first visit my hygienist did a great job explaining what would be happening step-by-step. I greatly appreciated it. I got to see all of the images they took of my teeth and ask any questions without feeling stupid. The cleaning was a breeze and they have TVs for you to watch during the cleaning. Dr Martin was friendly and did a careful review of my teeth. I left feeling refreshed and happy that my teeth were cleaned especially after the pandemic when dental offices were closed! I haven't gotten the bill yet so perhaps I might need to update my review after that happens, but hoping my dental insurance covered my cleaning and X-rays. I was hesitant to switch dentists after moving to the area but I'm so glad I did! Highly recommend. Honestly, with moving around for school so often (California, New York, Massachusetts, Ohio and now Illinois), this is the best dental experience I've had. Be sure to call your insurance ahead to check for coverage since the office is not affiliated with any one insurance provider. The office staff is happy to help you navigate this process and they aren't rude (but rather really friendly)!

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.