While I have a wonderful experience with the hygenists here, the office staff have continually…read moremessed up my personal information, even after mutliple calls and reminders to fix this. When I do call, the staff are often rude and abrasive, leaving me feel unheard. They have charged the wrong insurance leaving me with an unpaid balance they say I must pay before scheduling an appointment or before they will submit a claim to the correct insurance, as well as contacted and discussed my information with my parents despite me being over the age of 18. While my in person experience has been great, the headaches I have had due to this negligence often has me wishing to go to another dental practice in town. When I called to attempt and correct my information the most recent time, the office staff began telling me about my brothers insurance and balances. I am concerned about the handling of private information in relation to HIPAA at this practice.

I hadn't been to a dentist in 18 years, but now I had some bad tooth pain. I was nervous. I walked…read morein and was greeted by Mary at the front desk. Very nice and professional. I looked around a little. Good-looking place. Clean. Orderly. I filled out the paperwork, waited maybe 3 minutes, and Angela appeared. Again, super nice & professional. She seated me, did the preliminary work, and within a minute or two my new dentist arrived. Dr. Jeff Brunson. Really good guy. He was excellent. He checked me over, did a quick x-ray, scheduled my procedure, I returned in 2 weeks . . . and twenty minutes later walked out extremely grateful. I felt so much better. Dr. Brunson is a very fine dentist. Nothing hurt. The cost was way reasonable. If you haven't been to a dentist in a while, check this place out. They take great care. Thanks to Mary, Angela, Judy, and above all, Jeff.

This is a very dishonest dental clinic. They charged over $500 to extract a single tooth and…read morerequired patients to pay upfront before seeking reimbursement from their insurance. Patients have no idea about their pricing beforehand and end up paying out of pocket without understanding the cost. I paid $533 for a tooth extraction, but my insurance only reimbursed $119 because the clinic's fees are much higher than what the insurance company is willing to cover. At other dental clinics, you only need to pay less than $200 out of pocket, and $179 of that is a once-a-year fee that won't be charged again for your next visit. I strongly advise everyone to avoid this greedy clinic.

AVOID THIS SCAM, graduate students! I was looking for a new dentist and spoke with their…read morereceptionist, who assured me that they take graduate students' Delta Dental and have plenty of grad student patients. She warned me that they require payment upfront and then submit the bill to Delta Dental for reimbursement. When I arrived for my appointment, I confirmed this information again with the front desk and my hygienist. A simple check-up with no problems or peculiarities cost me $300!! Delta Dental couldn't cover more than half because of Anderson's exorbitant rate! A Delta Dental representative told me she'd never seen anyone charge so much. It took five weeks of back and forth with a rude Anderson Dental administrative worker, who kept interrupting me, telling me to stop talking, and spouting nonsense about the importance of communication and recognizing that these processes take time (FIVE WEEKS!? Just admit that you forgot or were trying to wait me out) to receive payment from Anderson Dental after they'd acknowledge that they had misled me. These people are scammers and their workers should be embarrassed that they stoop to trying to steal from graduate students. Never going back.

this is the best dentist office ever they were so kind and helpful. The assistants were so…read morerespectful i look forward to coming for my cleaning!!!

My experience in this office was great. The staff was friendly and professional. My hygienist, she…read morewas fantastic. Very knowledgeable about her job. I'd recommend this office to anyone in need of dental care needs.

As a patient of Dr. Siebert and Dr. Sulieman-Ata I have been very impressed by both…read more Dr. Siebert offer years of dedicated, meticulous, caring service. If you remember his old office there was no shortage of information about dental subjects available in the lobby to self educate though complicated possibilities. That continues online at gumdoc.com. Dr. Suliman is both affable, articulate as well and her work is serious in approach. Unlike other places they do all procedures themselves, assistants are not burdened beyond their responibility and are supervised.

Dr. Rose helped my son with a poky orthodontic wire when we stopped in while we were on a road…read moretrip. We had tried THREE orthodontists and couldn't get help. Dr. Rose was willing to help, super friendly, and immediately solved the problem that had been making my son absolutely miserable. Two thumbs up! Thank you!

One thing I've learned: treatment in pediatric dentistry varies a lot from dentist to dentist. For…read moreexample, there are some pediatric dentists who advise sedation, crowns and root canals for cavities in baby teeth. Dr. Rose is quite the opposite. He does not use sedation. Instead, he works quickly using positive reinforcement to get the job done. His philosophy for baby teeth is to try a filling first before costlier treatments. He did an amazing job putting in a filling for our very anxious squirmy child. He's patient and kind and helps work through anxiety rather than mask it with sedation. He has amazing hygienists who are pros at dealing with uncooperative kids. We were very pleased with our experience and will be back.

Professional and Knowledgeable. Easy to work with. Dr. Brunson is able to effectively communicate…read moreprocedures with me. Whereas some dental offices charge me a big chunk of change for 15 minutes of their time, he gave me a free evaluation! So far, I've had two crowns done here, both were done in a timely and effective manner. They've been holding up for close to two years with no issues. I've tried other places in Champaign, but this office is definitely one of the best in town.

Great guy! My father was a dentist for forty two years and my father gave him a five star rating…read moreas a Doctor as well!

I was looking for a dentist in town and was referred to Dr. Haussermann from a friend…read more Thankful, because Dr. Haussermann has a very kind and gentle demeaner, and makes me feel very cared for as a patient. He explains what he sees and what he is doing along the way, so you know what is going on. All of his assistants are friendly as well, and answer all of my questions patiently. At the end of the appointment, they also hand me an extra-soft toothbrush and floss as I head out the door. I love their toothbrushes!! Overall, excellent service, very customer/patient oriented!

Dr. Haussermann is the best! I went to him as a teenager and my parents see him. I moved away…read moreafter college and ran into a scam artist dentist that said I had a cavity and moderate stage gum disease and said I needed all of this treatment to fix these issues. I was suspicious as I had never had a cavity, brushed my teeth three times a day, and was very diligent about my oral care. So I decided to go back to Dr. Haussermann to get a second opinion even though that meant a long drive for me. He told me that none of the things the other dentist said that were wrong with me were true. I had none of the treatments and have been back to seeing Dr. Haussermann ever since. It has been 20 years since I switched back to Dr. Haussermann and my teeth and gums are great. It is so important to me that I see a dentist I can trust like Dr. Haussermann.

I deeply regret my experience with Dr Standley and wish I had sought a second opinion before…read moreproceeding with treatment. After moving, I saw this dentist for a checkup and was told I needed seven fillings, even though my previous dentist had only recommended monitoring those areas. Trusting their judgment, I went ahead with the work. After the fillings were placed, I experienced persistent dental pain. It hurt to bite down, floss, and even eat moderately cool foods --something as simple as room-temperature toothpaste became painful. I returned multiple times hoping for relief, but only minor adjustments, such as polishing, were made, and the discomfort never fully went away. Years later, I finally decided to switch dentists after living with ongoing pain. My new dentist noted that one of the most painful fillings might not be possible to fix due to its size and that another had a shadow near the nerve, meaning I may now need a root canal ("Doesn't it hurt?" my new dentist asked, surprised. "The other ones hurt more" I replied). I can't help but wonder if some of these fillings were unnecessary in the first place. I wish I had questioned the extent of the treatment before agreeing to it, as I am now dealing with chronic dental pain and uncertainty about my health. I may never be able to enjoy food without pain again, and I'm deeply worried about what my future holds in terms of dental work and discomfort. I'm sharing my experience so others can make informed decisions about their own dental care and hopefully avoid what I'm going through. The other 1 star review here mirrors my experience exactly, down to the flippant attitude regarding botched fillings. I wish I had seen it before.

dr standley and his wonderful staff have taken care of my mouth and it's various problems for many…read moremany years. he is always there to answer questions and explain procedures with a smile. office manager "t" always has the paperwork or insurance up to date and can help plan procedures to best benefit your pocket. dental assistant "p" is the epitome of organization and efficiency allowing the work to flow without a hitch. "j" the dental hygienist is the best i have had to work on me in my 60 years of dental necessity. she helped me get over my extreme gag reflex so x-rays are blase and i do not dread them anymore. i have had everything from routine cleaning, and fillings to root canals, bridges, and implants and all with the greatest of skill and success. will never go to another dental practice! thank you team standley!!!