A private dental practice has the right to establish reasonable administrative policies; however, those policies do not automatically become legal requirements. A dental office cannot misrepresent an internal procedure as something "required by Florida law" when no such legal requirement exists. Florida statutes shows that dentists are required to maintain appropriate patient records and safeguard the confidentiality of patient information. Specifically, Chapter 466, Florida Statutes (Dentistry), and Section 456.057, Florida Statutes (Patient Records), establish requirements regarding the maintenance, ownership, control, and confidentiality of dental records; however, they do NOT contain any provision requiring a dental office to photocopy a patient's government-issued identification or capture a patient's facial photograph as a prerequisite for receiving routine dental treatment. Additionally, under the Health Insurance Portability and Accountability Act (HIPAA), healthcare providers are required to protect the privacy and security of patients' protected health information (PHI) and limit the use and disclosure of such information to permitted purposes. HIPAA does not impose a blanket requirement that dental practices collect copies of government-issued IDs or biometric information, such as facial photographs, from patients. Therefore, when a dental practice requests such information, it should be understood as an internal administrative policy--not a federal or Florida legal mandate--and patients have the right to make informed decisions about their own personal information. If a request--such as photocopying a government-issued ID or capturing a facial photograph--is not required by Florida law, the patient has the right to deny the request. Healthcare providers should not create unnecessary barriers to accessing care through arbitrary or excessive administrative demands, especially when a patient is seeking a consultation or treatment and is paying directly out of pocket. A patient's decision not to provide information that is not legally required should not be treated as a lack of cooperation or used as a pretext to deny access to dental services. Transparency, respect for privacy, and patient autonomy are fundamental principles of healthcare. Administrative convenience should never override a patient's right to understand what information is truly necessary and what is merely a discretionary office policy. read more

My entire family comes here. We all love Dr Becerra and her staff. I've had everything done here, from cleanings to having wisdom teeth removal. They ALWAYS make us feel like family. Office is kept clean, and they are pretty good at accommodating us for appointments. I've personally been a patient for over 8 years now. The only areas where they could use some improvement, is in appointment confirmation. I often schedule my appointment for cleaning 6 months in advance, and I really wish there was a call for reminder. Also, wait times can often run long so be prepared for that. I recommend this practice. read more

I had a great experience at Smile Design Miami. The staff was incredibly friendly and made me feel at ease from the moment I walked in. The office was clean and modern, which added to the comfortable atmosphere. Dr. Becerra was professional, thorough, and took the time to explain my procedure. Getting a root canal. The procedure to a little time but that's fine with me I was a little nervous but they assured me not to worry that I was going to be OK and comfortable throughout. I also appreciate the short time. and easy scheduling. I definitely would be returning my n read more

Fui por una emergencia y al salir me dijeron que tenia otra carie y que hiciera otra cita para arreglarla. Fui a otra parte y me dijeron que no tenia nada. read more

She is very good and busy dentist. I had been coming here almost 19 years. I moved 3 hours away from Miami and il still come back with them. Cus their prices are affordable. Yea sometimes you wait for a wile. Cus they are good & always busy!. Yes they need to get both language speakers Receptions & better communicate with the patients in the waiting room. read more

Omg . First they do excellent work . Very nice staff and it doesn't hurt that every woman there could be a super model and the dentist wow

This is the BEST and most economical Dental office in Miami.. their prices are incredibly but best of all they really care for you. If I don't mention everyone's NAMES it's because I am horrible remembering names, but the entire staff is AMAZING !!! They always have an appointment available for me during the same week, every time I come the shown me they really care for me. My last cleaning was today with ONELIA, she went out of her way with my cleaning and ensured I didn't experience any pain during my cleaning. Even if I had the option of a Dental with any other Dentist I would not change my change. I thank the entire staff for being so generous and really caring. read more

Maravilloso el servicio y excelente profesionalismo! Soy paciente por muchos años casi 20 y mi diseño de sonrisa está perfecto! Gracias al staff y especial a la Dra Becerra, el cariño y la atención si ayudan a todos los pacientes, FELICITACIONES con mayuscula read more

i love this dentist, i started coming here three years ago and i've never left! everyone here treats you as if you're apart of the family, all the staff is very sweet and will help you in any way they possibly can, the office is also always super clean and smells very clean as well and everyone that comes here never leaves, i feel like a million dollars when i leave this place! read more

The service I've received from Dr Becerra and her team was EXCEPTIONAL. Made me feel comfortable and I'm extremely grateful and satisfied with my results. The BEST DENTAL EXPERIENCE that I have received. Dr Becerra and her staff are OUTSTANDING & EXTREMELY PROFESSIONAL. I HIGHLY RECOMMEND this team of wonderful people. Dr Becerra is an EXCEPTIONAL DENTIST! If you're looking for a great Dentistry Practice, look no further than Becerra Family Dentistry & Smile Design by Dr Becerra. read more

I can't believe I waited so long to see the dentist because of fear! Dr. Becerra got me out of pain so quickly and hassle free, and I couldn't believe her fees! I thought I was going to spend a fortune on my teeth but her prices are so reasonable. You can tell she's a dentist because she loves it and loves helping people, and doesn't just do it for money. Love the staff too! Thank you for putting me at ease in every aspect. read more

The staff is super friendly but I don't think everyone applying vaneers are experienced enough. I asked for the whitest available but they weren't. They are a bit stained as well as if they weren't handled correctly when putting them on. I just feel like I wasted thousands of dollars read more

The best dental care I have ever experienced kindness is great! the staff is awesome, will come back every time I need dental work. read more

Awful. The waiting time is 2 hours, receptionists are rude. The people that drill into your teeth and place crowns do not have dental licenses. I asked one where she got her license and she said she didn't. That she was a dentist in Cuba but not certified here. I found that out after having all my dental work done here! That was after I went back multiple times complaining about a crown that was uncomfortable and painful. After waiting hours I was swept under the table, ignored, and the actual dentist never treated me once. I had to go to an endodontist who told me the root canal that was done at Becerras was infected. I had it redone. Then I found out the cavities that were done here had not been drilled and filled properly and there was cavities behind the fillings! I spent more money out of pocket having the work redone they did here that should have been done properly in the first place. I wouldn't recommend coming here. You will get botched work. I'm 100% sure the people she lets in before you she knows personally and probably does the work herself. And that's why there are good reviews. But the other people will get screwed over and placed with unlicensed employees. Don't let their fake smiles, hugs, and coffee replace decent dental work. If you need cheap work done go to a dental school or something. Anywhere but here !!!!! read more

I used to dread going to the dentist, however Dr. Becerra and her team changed that experience for me. The doctor was very gentle, attentive to my concerns, and the entire team were very professional. I would highly recommend them. read more

I took a step forward to start looking into working on my teeth , as I hadn't seen a dentist in years . I took some time to search and look for reputable dentists within miami and I came across Dr Becerra office and by far it was the best decision I made . From beginning to end on my first visit I felt like I had been coming here for years . The staff was professional, respectful and walk you through the whole visit step by step and what my plan for my future was going to be to get my dental journey in the right track . If your looking for a dentist don't look further this is definitely the right choice for you and your family! read more

I love this place. You do have to wait sometimes to be seen because they have a lot of returning customers. It's a small place. The staff is very courteous and good at what they do. read more

This has been the worst dental experience I've ever had. I was in the waiting room for 2 and a half hours for a simple cleaning while the doctors talked and even bought makeup cosmetics from a salesperson. 3 different people that got there before me had already been attended and left because they were known patients. I asked multiple times when I was going to be attended and was rudely replied. When I was finally called in, I was treated so horribly, I cried a little. The doctor didn't seem to care whether it hurt or not and continued. The job was done in a rush and I has out in less than 10 minutes, my mouth in pain. I have been to plenty of different dentists but this has to be the absolute worst. Waste of time and money. read more

I have been a patient of Dr. Becerra for 10+ years now. My family including my mother, father and brother go to her; all of our needs are different and range from simple annual cleanings to severe toothaches and root canals, the care has always been tendered specifically to serve our individual issues and the Doctor has never disappointed. Dr. Becerra and her staff are so welcoming, friendly & fun you forget you're sitting at the dentists office. My family and I recommend her to everyone we know. read more

I read a review on this dentist before visiting. Having no dental insurance I did my research and tried to find someone reputable, not cheap but affordable. The other review mentioned that most of the staff did not speak english. I speak some Spanish and thought maybe they exxagerated a litle bit. NOPE!!!!!! I waited almost two hours to be seen in a small reception area at the front door. No one spoke to me until I asked how much longer. This is after I saw them accept a patient before me who waited maybe 20 minutes. Once in the chair the hygenist spoke no english and I explained that I needed to re-cement a crown and that I had a bump on my jaw near the same tooth (probably an abscess). I had to ask her three times to have Dr. Becerra look at the bump. When Dr. Becerra finally arrived she spoke very litle english. She did not do a basic exam of my mouth the way most dentists do, checking for new cavities, gingivitus etc -no preventive care. Instead she slapped the crown (not exxagerating she's heavy handed) back on without looking at anything. I asked her about the bump again and she just looked at me and smiled. I had to ASK for an xray which she charged me $20 and is the quality of an old copy machine. At that point she told me the tooth was infected and walked away. No explanation. No referral. The hygenist walked off too and i was left wondering is this it? I paid $60 for stick and paste I could have done myself -$80 total. I will NEVER go back again. I still have to find another dentist to treat the abcess and I spent $80 I could not afford to waste. The office is nice and clean but the sevice is awful. Unnecessary waiting while hygenists and the doctor discuss their personal activities. The one employee that spoke english fluently -they did not utilize her. The doctor's bedside manner wasn't rude but the way she treated me medically I question where she got her credentials. The overall feeling I left with was if you are not Latino/native speaker we can't treat you. My advice to the person reading this review is KEEP LOOKING!!!! read more

I waited 3 hours for the dentist to clean my teeth. Two people came in after me and since the dentist knew them she passed them right in. I should have known since the receptionists have no class. When asking why they were entered before me, I was given attitude and dismissed. I understand things can happen but have courtesy enough to warn the client. I believe it's a little ridiculous to wait so long to get a basic cleaning. read more

My family and I have been customers of Becerra Dentistry for about 7-8 years. This is a family owned practice and when you visit, you feel like family. Maria Becerra is a wonderful dentist and host and her staff is always pleasant to work with. As a medical professional myself I understand the importance of having a dentist that cares about all her patients and this is one quality Dr Becerra exemplifies. I've referred countless amount of friends and family who also are always pleased with their visits to her office. I truly encourage anyone to visit this office and will continue to send many referrals her way. read more

My family and i are vary happy with the service they provide at becerras family dentist they make you feel like part of the family the staff is great with high quality service vary professional the doctor maria becerra is the best out there the office is vary clean and well prepared for all your needs i would like to take this opportunity to say thank you to the becerras family dentist for the great service and care they provide to me and my family over the years thank you read more