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    Smile Center

    3.0 (15 reviews)
    Closed • 9:30 am - 5:30 pm

    Services - Smile Center

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Smile Center Photos

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    1 year ago

    I've been a client for many years, and I have never had a bad experience. The service and facility is great.

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    Review Highlights - Smile Center

    “Jones was able to see me on an emergency basis.”

    Mentioned in 3 reviews

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    Crabtree Valley Dental - Random liquid jug to put in autoclave if there wasn't DISTILLED Water

    Crabtree Valley Dental

    3.8(156 reviews)
    2.5 mi

    I cannot say enough good things about this place. Dr. Joy has been absolutely amazing from day 1!…read more I was very reluctant to get my veneers redone mostly because, like many, absolutely hate having my teeth worked on and I wasn't mentally prepared for the process (but let's face it, was never going to be :). The day I walked into Crabtree Valley Dental, I was greeted warmly by everyone and one of the front desk staff even came out and MOVED her car for me because there weren't any parking spots left. At my first appointment, they gave me a questionnaire asking me how I wanted to be communicated with (ex. "just do what you need to do, I don't want to know", "tell me everything", etc.) which I now don't understand why all doctors don't do! I was then formally introduced to every single person I encountered from the tech to the doctor all the way to the billing person. Furthermore, what initially began for mechanical reasons has now turned into an entire transformation of my smile. Every step of the way, each team member I worked with encouraged me to not stop until I was 100% happy, including and mostly Dr. Joy. In the beginning I figured they were just being nice, but they were not. Dr. Joy was so invested in me being absolutely content and confident in my teeth and smile again. Somewhere along the way I decided to also get gum contouring and she personally called the periodontist on more than one occasion to make sure everything went well and I was taken care of. She was also in contact with the prosthetist every step of the way. The last thing I was worried about (and then I'll stop rambling) was the temporaries looking funny while the veneers were made. I was apprehensive about sharing photos yet because these are just the temps and I chipped one by accident, but attached is a before and after! I didn't have a great before pic, but the difference is amazing. If you're in need of any dental work, I would HIGHLY recommend Dr. Joy at Crabtree Valley Dental.

    I've been going here for years and up until the last couple months it's been great. The dentists…read moreand hygienists are absolutely wonderful, but the front office staff is rude and incompetent. I can never get through over the phone and give emailed 4 times now with an inquiry and no response. The last time I was there I waited half a hour after my appointment time for them to finally tell me they were backed up because someone had called out sick. My mom has had an equally terrible experience with their office staff texting her sensitive medical information. I'm bummed to switch my dentist because the doctors here are so great, but dealing with this office is a nightmare.

    Photos
    Crabtree Valley Dental - GOODIES from the dentist!!

    GOODIES from the dentist!!

    Crabtree Valley Dental
    Crabtree Valley Dental

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    Village Dental - Olde Raleigh - Back again! Thankful for a 8am appointment

    Village Dental - Olde Raleigh

    2.4(108 reviews)
    2.1 mi

    Something is off here. A ton of people work there. Everyone is scripted, clearly. So many…read morepeople talking yet magically no accountability - they are scripted to avoid it. My procedure required a follow up appt (for a crown). I dealt with 8 people. 8. When I decided to go with a smaller practice after that experience, I mentioned my short history with Village Dental. It was kinda funny - everyone's eyes grew wide with understanding. And they said "Everyone gets a Crown!" I think across local industriy insiders village dental has a bit of a reputation.

    Today's visit was very different from my previous experiences, Dentist Chris was not as pleasant…read moreafter I came in with the same concerns I have expressed for months, and just have been given the round around, and situation band-aided prior to Chris walking in I was told it wasn't listed, which frustrated me and only to be turned around and told that this was a not a "new complaint." I was saying this and Chris got upset, and I was trying to be clear about my care today because of the back and forth. I had been given phone numbers to text with concerns to no avail. It was never my intention to debate my care, but I did feel the need to advocate for myself and ask questions about my treatment plan. Unfortunately, once I began questioning my care, Dentist Chris Martin's response felt dismissive and sarcastic, which caused me to lose confidence in a provider I once trusted. After I stated that I no longer felt comfortable proceeding with treatment that day, Dr\. Martin removed his mask and gloves and said, "Get her a referral to Chapel Hill." I left without a clear plan of care or any meaningful discussion of other treatment options. As a Black woman advocating for the proper care of my teeth, I should be able to ask questions and express concerns without feeling as though I am being difficult for doing so. Being in medicine over 20 years, i believe patients deserve to feel heard, respected, and confident in their care. Unfortunately, this experience has led me to seek dental care elsewhere. Extremely disappointed is an understatement.

    Photos
    Village Dental - Olde Raleigh - Dr. Chris Martin & Dr. Maya V. Martin

    Dr. Chris Martin & Dr. Maya V. Martin

    Village Dental - Olde Raleigh - Dr. Chris Martin & Dr. Maya V. Martin

    Dr. Chris Martin & Dr. Maya V. Martin

    Village Dental - Olde Raleigh - Dr. Monica Wheeler

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    Dr. Monica Wheeler

    Smile Center - generaldentistry - Updated October 2026

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