This company has terrible business practices, they claim to have clean units, they do not . They…read moreclaim to have called to advise you of your up-coming storage payment; they do not!! It is very disappointing when businesses DO NOT live up to their expectations and promises. DO NOT RENT STORAGE UNITS FROM SHIELD STORAGE.

I had 2 storage units there both were broken into within a month a part I lost thousands of dollars…read morethey could of had better security there when you first start renting from them they say you must have your own insurance well I can see why they said to me all storage units. Have this problem they all get broken into there was no security cameras inside and then when you try to claim it on your insurance, you have to have receipts. I never knew this. I lost so much so disappointed all my price possessions gone.

This is a great facility under new management! The new manager is friendly and helpful - knows what…read morehe's doing. Highly recommend and two thumbs up for service!

I love the customer service and the way Dale takes care of us and all our needs.. A really great…read moreplace to store your personal items!!

I am a world traveler and often or not I require the services of storage facilities. I have moved…read moremore than 40 times in the last two years because of my occupation. I tried several storage facilities, but when I contacted this company I enjoyed the online presence customer service, they were welcoming and very informative. he directed me to the local facility where I met a wonderful lady named KAY. Kay is very personable, she even opened the door for me upon entrance. She knew her job, she was well prepared and she was patient. We visited the spaces that I requested and she even took her time walking as to ensure that she didn't run off and leave me...lol I was very impressed by the cleanliness of the facility, from the restrooms through to the spaces. on top of all of that, the prices were lovely. I got an RV space and a 10 X 15 air conditioned space.

If you wanna get nickel and dime to death, then this is the place for you. They charge $2.30 every…read moremonth just to pay them. Can you imagine going to target and purchasing something for a few hundred dollars and then they go oh by the way, if you wanna pay us, we have a $2.30 pay us fee. That's what this place does they have a pay fee? Not only do they want their storage fee but they want $2.30 to help them With their internal fees. It's just a bunch of BS. They're greedy based on my personal experience. Oh, and by the way, they don't have any carts if there's one guy there unloading a load. You're not gonna have a cart and they've got some carts without even handles which make them useless, like I said they've got one, maybe 2 carts for the whole place that I was able to find! Hundreds of units in this facility and only one cart. Which says...I don't care about you as a customer. If you enjoy being frustrated while trying to store your personal belongings... This just may be the place for you!! Edit. It's funny when reading the other reviews over the last two or three years they all seem to be the same negative experience everybody having the same problems. Then there's this guy from corporate that comes on and gives this lip service. Please contact us. Well, if this situation wasn't reoccurring over and over with different people, there'd be no reason to contact them. You'll be getting positive reviews instead of negative ones that you have to do lip service. Kind of crazy business plan. Good luck renters. You may need it. With the break ins and robberies listed in the other reviews.

I hired these people to move my belongings. When my items arrived, I found two items damaged and…read morereported it to the company. They referred me to their claim company, CSI, and I completed all the forms and forwarded documents, before the dead line. Three months later, they sent an offer on one item and said they didn't have the documents on the other. I resubmitted the same completed form, and they didn't reply. I contacted them again, and said the file was closed as I hadn't responded before their 30 day deadline. I forwarded a copy of the email, showing that I had responded before the 30 days. Their response was that I needed to contact Prestidge to see if they would open the case. I did that, several times and no one replied. Do not use this company!

My storage was broken into and it seemed like know one at the facility even cared they told me that…read morethey saw nothing on camera footage.how does 10 units get robbed and nothing pop up on camera .no police came or anything .I literally tried to tell them about footprint and fingerprints and no one would listen

Great service! The agent assisting was very polite and explained all the details about renting a…read morestorage unit.

Tracie had been helpful and patient from day one. We had to…read moreleave the country for a year, and this place held our household goods securely for the duration of our absence. Easy payment online, simple contract, no hidden fee. One of the few businesses I had no problem with, from move in to out.

Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

Incredible customer service. Easily the best and most seamless experience I've had in Las Vegas,…read moreespecially from a storage company. I was disappointed with my other experiences elsewhere, and decided to try a new business. Towne Storage was a great pick. Hospitable, clean, and offering military discount. I couldnt be happier!

Loretta was so friendly and helpful! The unit was clean and secure! I would recommend this place to…read moreanyone needing to store their things.

Millie and Vicki are absolutely the best. They are so kind, helpful, and provide the absolute best…read more5 star service! They get my highest possible review and recommendation!!! Thank you team!!!

Clean easy access friendly staff great prices. I feel very comfortable storing my belongings with…read morestorage Depot. Great location secure. I highly recommend this place for your local storage needs.