Today I contacted All Computers Go in Chester, NJ, to arrange a remote service call, as I've done a…read morefew times over the last few years. I had also bought my computer directly to their office for servicing once or twice. My primary interaction with service has been remotely executed service calls. The technicians I dealt with were efficient and knowledgeable and always resolved the issues that prompted the need for service. I am fairly certain I provided positive reviews of the work performed. The owner, Umut Bitlisli today informed me that I was no longer welcome as a customer citing reference to a missed call a few months ago. I vaguely remember the scheduled call, but I believe it coincided with a family issue out of state. I guess an offered apology for missing that call was not enough To give some context, I was on "a pay-as-you-go" plan to resolve issues I encountered. I felt the hourly rates were reasonable. All Computers Go has migrated to a monthly plan for businesses of my size. This is entirely within their prerogative to do. When Umut did call me back after I posted my review of their service, he informed me of a change by asking, "can you afford $1000 a month ?" This was after reiterating why my business was no longer welcome at All Computers Go. My question to anyone reading this post is why the conversation was not initiated by saying, " we have to let you know that we no longer have" pay-as-you-go arrangements" with customers." Our plans for businesses of your size start at a $1000 month". This would have been an appropriate and courteous way to bring up the topic without insulting me by dismissing me as a customer accompanied by allegations that his staff complained about me. When I pressed for specifics, he would not provide them. Again, this is not a disagreement over pricing and charges for services. This is about how the owner insultingly handled the situation Umut also referenced to me, " I've helped you out a bunch of times. " 100% accurate statement. My response is yes and I paid the associated charges for those "bunch of times." As this business does, I reside (and do business) in Chester, NJ. You would think a business like this would want to partner with business owners in the community as opposed to creating confrontational situations. A company under leadership like this should be avoided.

Great service! Totally knowledgeable! My hard drive was going, w no back up! They backed up my old…read morecomputer, (made recommendation on what my new computer should have) Made a stressful situation not so stressful! I dropped off my new computer and they transferred everything for me! Excellent**********!

Went here with some unspecified laptop problems which Bob could resolve quickly within a short…read moretimeline. Really professional and outstanding work. Affordable prices, wish could find this kind of places everywhere. No wonder this place is so highly recommended.

Hours hard. Service good but accessibility hard and should have public internet so if diagnostics…read moreneeds to be done it can be assessed with compromising his network

I have found them to be nothing but helpful. They are extremely knowledgeable, friendly,…read moreprofessional and a joy to work with. All my friends use them. I've never heard a negative comment about them. It's so nice to know they are there for me. It's like having a personal doctor that you trust. They are my "computer doctor." Thanks Compu Logic so much.

The place is nice, the workers are nice, but they seem limited in their knowledge in…read moretroubleshooting. They were not able to fix my problem but did save my information on a disk.

At the time I lived in Sparta, NJ but was moving to Tx. My Mac laptop, died, no clue why. Biggest…read moreproblem is we were in the middle of a move. Rich (or Ron?) took my computer and worked on it. My son was filming a movie in NYC, so we would be coming back to NJ from Tx, shortly. When I arrived in NJ, my computer was done ... but, all of a sudden the fan is blowing very loud. Rich took it back and worked on it. There was miscommunication and he gave it to me before I left for NJ again. I believed it was fixed but it wasn't, he was waiting for a part. I wasn't happy about this. I am in now flying back to Tx without a working computer. Not to worry, he told me to mail it back to him. He would fix AND he did not charge me for shipping. It gets BETTER ... Not only did he stand by his word but my computer arrives with a hand written note and a local newspaper article about my son and the role he booked in this big film in NYC! I hadn't seen the article because I didn't live there (I just saw it online) and there it was! He took time out of his day to realize that this was my son and there's no way I could have gotten the local newspaper. Well if that's not service PLUS a perfectly working computer, than I don't know what is. GREAT job Aurora ... thank you for thinking of me more than just a $ sign!

Brought a computer in to be fixed , and have items recovered from a hard drive. Was quoted $195…read moreto do everything, when I picked up it was. $390. Received a bunch of excuses. If you drop something off , better get the quote in writing. Place is a complete mess, and there quotes to do work are not reliable, go somewhere else.

Good place clean s clothes well nice people that run the place and very understandingread more

Machines don't work the best and other customers are extremely rude. Came here because it was close…read moreto our Airbnb, each time I came to do laundry there was always some kind of issue, I would not recommend this place to anyone that visiting

Just had a cracked screen on my phone repaired. New screen had to be ordered and got a call the…read moresecond it came in and then repaired the same day. He added a screen protector at no extra cost. Friendly service and great price. Debbie S. Branchville

Screen doesn't respond after repair. Likely a non Apple part. Avoid this place, dishonest.read more

Saved my husband from having to purchase a new phone…read more Cleaning the ports solved a problem that has been a headache for months. Verizon was unable to help, and only recommended buying a new phone.

How do you recognize real professionals? From the fact that they know their own expertise and…read morewhether it is enough to tangle certain problems and they do not try to sell you unnecessary service/items. This is such a place and I highly appreciate their advice. I went here to ask for help with some problems related to my laptop and the person soon understood that the laptop would need further inspection and directed me to another place nearby which specifies on laptops (and we're also able to resolve the issues). Thank you for such professional care and advice!

What excellent service as usual from Johnny. I went in with a mess of papers that needed copies,…read morefaxed and we even had to cover a mistake I made on a form, which they don't carry whiteout, so he compromised, and I felt like we were in an arts and crafts class to fix my mistake. Huge SHOUTOUT to Johnny..... Thank you so much for fixing my mess, I was able to walk out with a smile on my face.

The worse and most unprofessional business I have ever dealt with. Waited seven months for my tags…read moreafter going there four times while they kept telling me something different was wrong wach time. The reason not had togo there four times because they would ignore my phone calls and messages every single time.