Charles Conn review :
I was thrilled to find Smart Remodeling after several bad experiences with other contractors. This is the second time I've had them do a bathroom remodel, since I was so pleased with their first job. I'm on the opposite (northwest) side of Houston but they worked our job without issue. Hani (general contractor) is honest and professional, and good about communicating if schedules change or problems arise. We used his crew M and V for most of the job - demolition, drywall, tile, painting, hardware installation, and finish work - and they were on-time and efficient every day. They cleaned up after themselves each day, which was important since we had a young baby around the house. We opted to buy our own materials and use Smart Remodeling for labor and misc. supplies like drywall, insulation, plumbing and electric. I've actually never been to their storefront to know what they offer, but since we knew exactly what we wanted it was easy for us to separate labor costs from material markups and buy our own stuff. The typical payment structure is 50% upfront, then 20% halfway, 20% at the end, and the final 5% after all minor details are complete. We wrote up a detailed bullet list contract up front and agreed on a price beforehand and I didn't get any price surprises at the end. I'd recommend making your quote request as detailed as possible so you both have the same expectations. Overall really happy with how things turned out, and would be glad to have them do our next remodel. read more