Have used before with no issue the last time we got to the hotel and were directed to another hotel down the street as we were already running late for our flight not fun. This may have been the hotels fault rather than Smart Park read more

Super convenient! Pricing is reasonable. The drivers were great as well. The drive to the airport was very nice, and the driver kept the temperature in the van great. Upon entering they tell you where to park and then a van is almost behind you to pick you up. This is my first time using a parking lot for the airport. I would definitely use this service again if I ever needed too. read more

We have been using Smart Park for years and love it! Their staff are always friendly, courteous and professional. Timely pick up at airport and car is safe while you travel. Highly recommend!! read more

Wonderful airport park and ride service! Professional, polite and friendly drivers and lot staff. Very clean and new vans. The Smart Park team will get you to the airport and pick you up on your return in an efficient and safe manner. read more

some problems with how they run things here - they pick you up fine after you land but then you have to get dropped off at your car sometimes after 5 other couples get dropped off and have their luggage unloaded - then you have to go to a drive up kiosk and pay...the last time i used them there were 12 cars in 1 line while the other kiosk was on break i guess - unbelievable that a spaz in front of me couldn't find his ticket (i remember his custom license plate but wont post it here) and unbelievable they made everyone wait 15 friggin minutes while they sorted this douche out...wtf...you can't pull this ass out of line. - for that reason i will never ever use this place again...better off with uber - i know this is why there was a delay i called right after i left - compared to Newark offsite parking this place is 3 levels of stupid worse, in Newark they have your car pulled and parked at the front of the office....can you believe it....you go in and pay and you are gone in 30 seconds - i mean the people are nice but this is hard to deal with. read more

Kind people working the shuttle and the gate. Provided ideal service after a long day of travel. Convenient location & comfortable van ride. Had zero issues with safety of my car and they provided a card with the location of my vehicle, which helped when I forgot with who and where I parked. Will park here again in the future! read more

Edwin picked me up on Monday morning. Explained everything on our way to the terminal, also gave us instructions on what to do on our return. Very helpful and friendly. I always feel that my vehicle is safe inside their fenced in parking lot. read more

Again, flawless service from Smart Park! All the drivers I've encountered are courteous and SAFE drivers. The prices are great too. I highly recommend making a reservation with their online system. It's easy to use and I was even sent reminders. When we parked 5/4/2019 the place was filled to capacity and our space was right up front. Not only that, we were pleasantly greeted by an attendant in a cheerful way on a dreary rainy very early morning. We returned on Mother's Day and Smart Park gave out some treats and a nice carnation to all mommies. It was a kind and unexpected surprise. We love smart park! keep up the wonderful work! read more

Smart Park - More - Parking Near Me - Essington, Pennsylvania

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What can i say, I read reviews but what my family experienced was reliability and security if you need to travel and need to invest in this type of service look these guys up there cheap with good fast service - immediate attention, they ensured someone was there when i called for a pick up, Holy cow when they said 5 minutes they meant 5 minutes, Also my car was at the front when we arrived ,..I will be traveling again and i will use this co. I just hope i get the same service going forward. Let me add the online web site was easy to manage as well. Courteous and professional. read more

The service upon drop off was quick and easy. The staff was extremely helpful and knowledgeable. Everything was well lit at 4 in the morning. Well attended by staff and gated. Very safe lot. Upon arrival home after getting the luggage they answered the phone right away and waited maybe 2 minutes for a shuttle to arrive. The gentleman Edward (or maybe Edwin can't remember) was super helpful with loading our luggage like it was his own and opened the door for us. He was a great driver and we arrived at our car quickly which was great after a long flight. Best service, price, and highly recommended. I will definitely book with them again on another flight. read more

The best airport parking! Super convenient, friendly staff, short wait time for shuttle...

Edwin was our pickup driver. He was polite and friendly and a very good driver. Engaged us in pleasant conversation and sincerely wished us safe travels home. We've been using Smart Park for many years and will continue to do so. read more

First time using Smart Park. Very impressed. They picked me up in less than 5 minutes. I was the only customer they had and they came right away. read more

My husband and I recently flew to Florida, our first vacation in four years. I was traveling with a mobility scooter and found parking to be no issue at any number of airport lots; however, only Smart Park was amenable to taking my scooter to the airport. I was told from the time I called to make the reservation that the scooter was transportable with no issue. Other facilities told me they "might" be able to take it but they wouldn't know until we arrived, and two others told me they could only handle collapsible wheel chairs. Smart Park was terrific from start to finish in providing a safe parking area for our car, fenced and secure, and also in helping load and unload the scooter. They were also $2 less expensive per night than any other location I called, including Park & Fly's groupon rate. We would highly recommend this location if you are flying out of PHL. read more

Always great people working there and very helpful. I needed to go to the airport hotel to blow some time and have lunch before going to the gate; driver took me right to the door. read more

Great experience. Highly recommend for long term parking when flying out of PHL. Very easy and seamless process of parking and shuttle transfer to and from airport. Shuttle was waiting for me both upon parking to take me to the airport and upon landing and getting my luggage to transfer back to the parking lot. Very friendly staff and great response time on answering their phones. Very happy with my experience. read more

Smart Park is a wonderful alternative to parking on the airport grounds, as well as other off site providers. They were prompt, friendly, came quickly to pick us up and a pleasure with which to do business. read more

We always get a spot here at the smart park before going away or on vacation. It's pretty easy keeps us at easy knowing we have a ride to and from the airport. The price is very affordable and are vehicles have yet to blow away, go missing or any other damage. It's a great way to get where you want/ need to go and not worry. The cash collector or workers are nice for the most part and you can book online. I would have to say I will go back when I leave town again and I'm glad that we found such a great place. read more

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Simply the best, what can I say? Everything was perfect. They came quickly when I called. The driver was extremely helpful in finding my car at two in the morning. Just a good all-around experience. read more

My family used them for the first time and were so impressed, I returned a week later on a business trip to use SmartPark again. Why we liked them so much? 1) It was really easy to book our reservation online. 2) It was simple once we arrived at SmartPark to check-in with our reservation and 3) The staff is wonderful from check-in to airport drop-off to airport pick-up. What sets them apart from classical airport parking and the rest of the long-term services in the area? The service is outstanding. We felt safe, we felt valued, and we really enjoyed the experience end-to-end. We will continue to use SmartPark and I am already telling my friends and colleagues about them. BTW - shout out to Tony at SmartPark (early morning shift) - amazing employee who made sure we were taken care of. read more

A+ service. Greeted with a smile at 5:30 am. Green van was waiting, we parked the car and headed right to the airport. When we landed home, called the number provided and green van was waiting outside at sign marked zone 3. Dropped off, payed the remainder of the bill and headed home. Very friendly and professional staff. Highly recommend! read more

This place is an expert in Logistics. Their shuttle service is prompt, communicative and their drivers know their way around the airport. Edwin was especially great with our Airport pickup. The place was jammed in traffic, yet we only had to wait 10 min for him to get us on the Shuttle and we were back at our car 10 min later. I recommend this over any other parking lot. Don't even waste your time on an Uber. read more

My boyfriend and I parked our car at SmarkPark for 6 nights recently. I decided on SmartPark after reading other reviews online and looking at prices of other lots by the Philly airport. While SmartPark is a little cheaper than some other lots, keep in mind after all taxes and fees are added to your quote, another $35-$40 bucks will be added to the total, maybe more depending on how many nights you're parking. Anyway, the lot is easy to find and well organized. It's divided into categories and after you park you get a card to remind you what section you parked in. We were picked up by a shuttle just moments after parking, and then dropped at our gate at the airport. Getting from the lot to our drop of point took maybe 15 minutes total including dropping off another couple first. Other people were being dropped after us. The shuttle held 12 people I think? Maybe 15? We came home on a Sunday night which is always hush at the airport. You call to get picked up when you retrieve your luggage. We did have to wait maybe 30 mins or so to get a shuttle back because many people were waiting for a SmartPark shuttle (and all other shuttles too). I appreciated that when you call for a SmartPark shuttle they adding you to a driver. Then when a shuttle pulls up to the crowd waiting to get on, they call out the names of people assigned to them. This ensures that other people can't just push ahead of you and get on when you were waited/requested a ride first. I witnessed this happened several times - people tried to push ahead and the drivers said 'no I'm here for X, Y and Z, if you're not them, you need to wait for your shuttle.' Overall we had a good experience and I would likely use SmartPark again. read more

We were headed to Orlando for a few days and with the closure of the Economy Parking Lot at the airport, I needed an affordable place to park my 7 year old car. I take good care of the vehicle, and I didn't want to park at a dimly-lit, pot-hole filled lot. So, I cancelled a previous reservation for another parking service due to unfavorable reviews. Making the reservation with Smart Park was easy. I booked only a few days before my trip and a spot was available. They get a quote to you right away and you don't pay in full. I called to have my reservation resent to my e-mail due to a typo I had made and they were glad to do so. You don't have to print the reservation when you park, but I always like a back-up plan. Once you arrive at the lot, a van follows you to your car and the driver picks up your luggage. The driver hands you a card for the pick up service when you arrive back to the airport. The driver quickly drives you to the airport so that you make it to check in on time. We were actually running late, but we got through bag drop off and TSA on time. On the way home, we had two delays. One due to missing our flight and the other due to a delay in picking up our luggage at the carousel because of snow. However, once we were reunited with the luggage, I called the number on the card. While there was a delay in getting a van to us, we were eventually picked up. There were plenty of vans passing us from competing lot services. However, no customers were aboard any of them. Once Smart Park arrived for the pick up, two other parties from our gate joined us. There wasn't room enough for a fourth group, because another party was already aboard. It was the busiest van in the airport at that time! I'm glad I found a smart alternative to parking at the airport. I choose Smart Park due to the positive reviews. Although I cancelled my first reservation with a competing lot due to their reviews, their van was the first one waiting outside our gate. Such is life! read more

I found the staff attentive, accommodating, and engaged. I get motion sickness easily and the drivers to and from the airport let me sit in the front seat. Two even helped me get the vending machine working at the lot, when they could have let me flounder. One called his boss to help and the boss never blinked an eye at the request. A small thing but it gave me a clear message as to their commitment to customer satisfaction, and helped this weary traveler feel well taken care of on their way home. read more

Fantastic experience. Parked there and got a ticket to call when I arrive. Returned at midnight yesterday. Informed i was on the "Second Shuttle" due to volume. It arrived 10 minutes later. Full house. Got to my car quickly. Unable to pay as the lot was unattended. Got a call today, which I returned informing of my non payment. I lost my ticket, but provided my ID instead. She found my reservation and took off 2 of the 4 days for the inconvenience of not being informed to pay across the street. Best part was that I was KEPT INFORMED. I knew what to expect and when. If a competitive business like this, Good Customer Service is a "Key Differentiator." Smart Park really nailed it. Thanks. I will be back on my next long term park. PS: I had a horrible experience with another Discount Lot that had no after hours shuttle I will NEVER go there again! read more

Best airport parking around. Low cost. Convenient. They pick you up at your car and shuttle you to the airport. You call them when you get back (and have luggage in hand) to get a shuttle back. Shuttles are fast and safe- comfy too (large vans with sliding doors and easy-to-climb steps). Drivers are courteous. All of this info (along with your car's location) is captured on a small business card. Make your reservation online before showing up and make sure to print out your confirmation; the scanner doesn't work on a phone. I recommend this parking service to all of my friends and family and will continue to do so. read more

Made reservation two weeks in advance. Upon arrival, informed that no spaces remained (What?!?!?). Sent ten minutes away but detoured further due to construction. New lot service was slow because we did not have a reservation with them. Nearly missed our flight due to nearly 45 minutes diversion. Get your act together, Smart Park! Poor, poor customer experience and you nearly cost us not making our flight. Honor your reservation or contact us in advance if going to your site! Untrustworthy. read more

We always use Smart Park and are typically pleased with the service. However I've noticed that it often takes a longer time for us to be picked up than other services. We seem to be one of the last ones from our flights at the waiting area to be picked up - and when it's cold it's noticeable! I will still use Smart Park - I like the people and especially their parking and delivery system. read more

Great location coming to airport from S 95, friendly and helpful staff. Never have to wait for airport van on either end. Highly recommend for safe and convenient airport parking read more

I showed up to the main lot when we needed to park 2.5 hours in advance of our flight. We had reserved ahead of time. SmartPark directed us to another southern lot. Then we waited ten minutes for the van to fill. Since there are few options left given CoVId we will continue to use SmartPark. If I had another option, I would take it. The driver is very professional. That's the best part. But if you have another choice, go with it. They gave us a coupon for a free day of parking due to the extra driving to the southern lot. That's nice but not enough. When we returned it took a full hour from the time we called until we returned to our car. Just so you know it can be a poor choice for shuttle service but without PhL economy parking we are stuck. Don't use SmartPark. It's not good. read more

Smart Park - Riding the van - Parking Near Me - Essington, Pennsylvania

Very well organized! Our driver was so pleasant. Really started our vacation off well when we were feeling very stressed.

Close to the airport, great price, great driver and no wait when we were picked up at the airport. Is it the closest to the airport, no. But is it close to the airport - absolutely. For the price and the professional driver taking you to and from the airport, this place is great. I'll be parking here from now on.... read more

Courteous, efficient and very friendly service. Easy to get to, easy to park, immediate van transportation to the airport and only a 10 minute or less wait for pick up upon your return. Their service is great. I wouldn't park anywhere else. read more

Couldn't be happier with Smart Park. They make it impossible to mess it up, as long as you follow instructions. Look for the green busses, impossible to miss! I'll be using them every time I fly out of PHL. read more

Edwin was my driver this morning and has been previously! He's always a gentlemen, polite, patient with each person and funny. Smart Park has been my go to spot for parking and I'm sticking with it because of the service! read more

The service was A+ when dropping off my car for my flight: safe lot, courteous driver, prompt. However, the true test with shuttle services is a timely pickup AFTER your flight. Unfortunately, my quest will continue for a shuttle service that arrives close to the time that you call. My flight landed late, and at 1:00am, it took 25 minutes to get picked up. We were the last ones in the airport. I was hoping for better. I did appreciate though them calling me back to advise the delay was due to being stuck behind a train; however, many other shuttles from other companies were coming and going with no issues. read more

Smart Park was the perfect choice for our long term parking needs near Philly Airport! It was easy to book, safe area, easy to find, friendly attendants, economical, and great prompt shuttle service! we couldn't have asked for any better experience. We highly recommend using Smart Park in Philly. read more

I have been using SmartPark for more than 25 years, but in the last few years, they seem to be victims of their own success. This is evident in their need to send customers to their other site, ExpressPark even though customers have reservations. The other lot is not more than 10 minutes away, but when traveling, a detour of even 10 minutes is frustrating. The biggest issue, though, is their chaotic approach to picking up from the airport. Again because of their success, there is often a number of people all waiting for their shuttles. When a shuttle arrives, there is a mad dash to get to the shuttle, since there is no system of ensuring that people who have been waiting the longest will be picked up first. This is in spite of the fact that each customer has called to alert SmartPark to the need of a pick-up, so they know who has been waiting. The further along your terminal is, the more likely you will see multiple, full shuttles pass before you are able to board, too. I will be looking for a new parking company with a more organized, more equitable approach yo their treatment of customers. read more

Smart Park is simply the best. I will never park anywhere else when traveling out of PHL. Easy drop off, friendly staff and drivers, dropped off at the door and prompt pickup on the way home. I really can't say enough good things about Smart Park. read more