Sam and his crew replaced our furnace and ac, 2 days completely done. They cleaned up after…read morethemselves. Later, when we thought the blower was loud, Sam responded immediately. He came over as soon as possible and adjusted the speed. Everything is working great.

Set up looked good, ductwork look good. But if the house is at 80 degrees the best it could do is…read moreget it down to 76 degrees.

I agree with Walt W's review. They throw figures out and gouge the customer when they give you an…read moreestimate. Brian is extremely arrogant and I would never use them or recommend them. I am so glad I found another air conditioning company that came the very next day to fix my central air. I believe they have gotten very unprofessional since the last time I dealt with them 3 years ago. Too many excellent competitors you can pick then to deal with their nonsense.

We moved back to Western New York 1 year ago.As Fall was ending we called the company that had…read moreinstalled the furnace but they did not have an appointment available for two months. My wife checked Angie's List and found good reviews for Twin Air Heating & Cooling as well as a coupon for a routine inspection. We were able to get an appointment for with in the week. the technician Chad arrived within the scheduled window. Chad was courteous and professional. He explained our system to us, showed us what the various parts were, cleaned off a few things and we were good to go. This week we had him come back to do a check and maintenance on our AC unit. The unit is 16 years old. The outside unit had solenoid unit that was corroded. He showed us and we had him replace it. He had the part on the truck and just took a short time. We are very happy with the work Chad did and the responsiveness of Twin Air Heating & Cooling.

We're extremely pleased with this company! We needed someone to come out asap to ensure some minor…read morethings with our AC unit weren't anything major for a home closing. Warm and Fuzzy scheduled an appointment for less than 24 hours after my initial call. The technician that was originally scheduled for our job got tied up at a previous one and the company called right away to inform me of the delay. They were able to find someone to come out right away so the delay was a non-issue. Robert was extremely courteous and took care of the minor issues within 20 mins and even gave me tips on how to maintain the system going forward. I would highly recommend this company! To Warm and Fuzzy, Thank you for the great service and Robert was awesome! Wish more people were like him!

I used them several times in the past and was more than satisfied. Was disappointed to hear…read morethey're no longer in business and that NOCO is taking over their customers. NOCO was good with me, as well, though.

Very professional, efficient and every dollar worth the service here! I would highly recommend…read moreGamin for your regular heating & cooling service or emergency use, much much better than some of the WNY competitors. Here is the story: My furnace stopped working on the Christmas Day, due to a pressure switch issue. Called around town, only Roy replied my phone call, and scheduled a visit first thing next morning. Then early in the morning, Chris called me before arrival, and ran diagnostic immediately. He confirmed my speculation and it was indeed because of a bad pressure switch. He changed that quickly, meanwhile, gave me some education about my 18-year old furnace and parts, how to maintain it and Check for signs of issues. Everything was done within less than 1 hour. Lastly, the bill was not that expensive as I experienced before, given such an emergency call after Christmas. Parts cost is comparable to those online or local shop, labor fee is reasonable. I shared my story of being extorted for the same issue with 2-3 times of the cost compare to Gamin's, Chris said "we don't do this type of stuff, wanna make sure customer are happy and comfortable living in their house, and we can sleep well at night.". This is the most unforgettable part of this experience.

Very courteous and professional! Quick service!! ..My new furnace was installed the very next day…read moreafter the service call! Thanks Again!

Nicks heating and cooling came through again for my second time. With the cold temperatures…read moreapproaching i decided to give them a call again, and im so glad I did. Nick replaced my boiler and changed some things around that were wrong for who knows how long. I would highly recommend them to anyone looking for any hvac work. Again Nick worked around my schedule and the price couldn't be beat.

IF YOU DON'T READ ANY FURTHER...DO NOT GO TO ANYONE OTHER THAN ZACH AND PREMIUM COMFORT SYSTEMS FOR…read moreYOUR HEATING AND COOLING NEEDS!! It was one of the hottest weeks we've had this summer, mid June, when our central air stopped working. I called a local company to send a technician out and they came the next day. After feeling like it was a giant sales pitch, and pressure to get a whole new system from the start, the tech replaced the contactor switch and said it may or may not work, we'd have to wait and see. By the next day, still nothing. I felt kind of bamboozled by the first company so I contacted a trusted friend who has done a lot of work on my house and my parents house. Shout out to Two Ells! Without hesitation Brian sent me Zach's number and highly recommended him. I called on a Friday night at almost 8pm, left a message and Zach called me right back! He came out early the next morning- a Saturday! Assessed everything and found the other tech put in the wrong part. Zach put in the right part, added coolant and everything was working immediately! We couldn't have been happier with the prompt attention, competence and honesty from Zach. He explained everything to me and we had a nice chat while he was working. When it come time to replace our AC I will absolutely be calling Zach. Thank you so much!

Zach provided quick, professional service. The fan for our furnace died during the hottest week…read moreof the summer and while other companies were booking a month out, he was able to come by the same day and get the fan working while we ordered a new furnace. Our furnace was 20 years old, and the fan died due to a burned-out circuit board. Further inspection of the removed furnace revealed more extensive damage... it was due for a replacement. Zach was honest about our options for the repair and didn't try to up-sale us or other high-pressure sales tactics. He was super friendly and even let my 2 year old son watch him work with his tools. Zach really goes the extra mile to satisfy his customers. My husband and I are very pleased with the new furnace. We will definitely call him when it is time to replace our outdoor AC unit.

I can't say enough about New Era Heating and Cooling! This past Friday, I came home from work to…read morefind the thermostat reading 61 degrees and the weather prediction calling for record freezing temperatures all weekend. My husband reached out to New Era and reported the problem - it was after 5:00 pm and the woman he spoke to took his number and said she'd get back to him. We had little faith that we'd hear anything back, but were surprised to receive a call back within the half hour with the news that John would be over within the next 20 minutes. John was professional, friendly, and went above and beyond. Our furnace was beyond repair (It was 20+ years old), but he somehow got it to partially operate to get us through the weekend. He also assisted in getting our fireplace going so that we would have adequate heat. We made arrangements to purchase a new furnace (at a price that was considerably lower than what we had been quoted by T-Mark a few months earlier) and promised that he would be back first thing Monday morning. He wouldn't accept payment for the service call that night. On Sunday evening we received a phone call from Bev who was calling to check on us, and to confirm that John would be over at 9:00 am on Monday. We had about a foot of snow that fell overnight and my husband and boys were out shoveling at about 8:00 am when John arrived. Rather than leave and come back an hour later, or sit in his warm truck, he asked if they had an extra shovel and helped them clear the driveway! John got quickly to work removing our old furnace and installing the new one - he also replaced the humidifier filter and made sure that everything was operating correctly. While i pray that we won't have another heating issue anytime soon, I intend to contact New Era again in the spring to replace our AC unit. I would also wholeheartedly recommend them to anyone else with an HVAC need!

We were lucky to have this family owned, New Era Heating & Cooling install our air conditioner in…read morethe middle of a heat wave. Our dog has a condition that requires cool air at all times and these wonderful people arranged to make that happen! We want to thank them for an excellent job! Tom, Darbi and Abby our Lab

This company super bad, replaced a used AC starting capacitor charged me more than$400. The part…read moreonly less than $20. Don't use any service from sunbeam. Also they refuse to provide invoice or receipt, I called them several times, and laterly I gave up, please everyone avoid this cheating company!!!

After feeling the humidity going sky high and my thermostat reading 75°…read moreI noticed my carpet in spare room was wet, so I opened the furnace room panel and it was all wet and dripping on the floor into the room next to it. The guy who serviced it last did a bad solder job so they finally fixed it 2 days ago. 4 different ppl have worked on it! If it leaks again and my carpet gets moldy I'm gonna get a new carpet at their expense