I recently had a rather large project completed by Smart Closet Solutions. I had contacted three different custom closet companies to provide me with designs and estimates. The first two companies to come were rather large national organizations. Both were very nice and offered good ideas, however, they were "cookie cutter" closets, meaning they picked different items from a computer bank and placed them into a computer design program. The problem with this was that there was no means for change, creativity, or utilization of the space, as I wanted. Then, Ben arrived at my door. From the moment Ben arrived he was courteous, attentive, and displayed amazing knowledge. He looked at the space I where I wanted the work done and listened to my ideas. He explained which of my ideas would work best and exactly how they could be used. Ben used lasers to measure the space and gave recommendations that I hadn't even thought. Ben sent me sketches with measurements listed for each area. He utilized every amount of available space in both closets and came up with a design that knocked my socks off...in fact, he came up with two designs and I chose from them. Not only did Ben meet all of my needs, he went above and beyond with the design and I was amazed by the end result. Ben and his colleague arrived at my home around 10 am and they immediately got to work. They spent the day building my fully customized closet piece by piece, and when I say piece by piece they literally brought in each individual piece of material and built the closet. There were no "cookie cutter" parts here. This was no "box store" design or material. Ben and his colleague were here until they finished the job completely (the two closets were pretty intense including doors) and cleaned everything up. They left my home at 9pm after vacuuming the floors, inside of the cabinets, and removing all other trash. The hinges on the closet doors for my pant racks were not functioning as the supplier advised Ben they would. Ben immediately contacted the supplier ordering the proper hinges and has been in touch regarding his return and replacement. Ben also came back to my house about 4 days later with 2 extra shelves I ordered on the day of the install (I decided I wanted these extra shelves later and Ben had to make them). Smart Closet Solutions stands by their work and works with the customer to make sure they are 100% satisfied. I have not dealt with a business this good in a very long time. Not only would I recommend Smart Closet Solutions to anyone looking for a true custom closet, I plan on having Ben do my son's closet and my laundry room. read more

My husband and I moved into a 1 bedroom apartment with very limited space for our clothes. We needed a wardrobe solution (and fast!). After scouring a wide range of furniture stores, cabinet maker sites and even Ikea for affordable solutions, we finally found Ben and his team on Angie's List. They're based in Brooklyn and family owned since 1987 and when I looked through the yelp reviews as well as various other review sites online, they were quite highly rated. I was put in touch with Ben, who was super responsive, a great listener and problem solver, and super talented with all things closet/space related. Between he and Sylvie, we went back and forth on a couple of design sketches and managed to arrive at a reasonably priced, well designed closet solution (and we even ended up having SCS create a custom shoe cabinet for us for additional storage!) that looks GREAT in our space and has given us more storage than we even expected. The team's attention to detail (e.g. they recommended hardware based on what would match the existing hardware and even placed the handles at the same level as the handles on the existing closets in the room - yes, that detailed!), professionalism and work ethic is unrivaled. They even cleaned and swept up afterwards! I full trust this company and would use these guys again and again ... I just wish we needed more things built! read more

Best closet company in NY. As good as it gets. The designer, Ben, was super, SUPER friendly, extremely patient, punctual and very professional! The custom closet that was put in matched our needs perfectly. He was not at all pushy and was very open to all our ideas and suggestions. The day of the installation: Ben came to site with the installers, was on top of things, cordial and experienced. It took about 4 hours to completely install everything; once they were done, they did a great job of cleaning up and left nothing behind except for a beautiful brand new custom closet! This is the best part. After 3 months..one of the hinges for the pull-out laundry baskets got a little loose. (I guess I stuffed it too much) No problem. I gave a quick call to the main office Smart Closet Solution, they put in a service order, and within 3 days their workers came in, replaced the hinge with a brand new one, and left. No charge!!! It was worth to hire a well known company who stands behind their product. I know I have a REAL lifetime guarrantee for my closets witch gives me a piece of mind and best of all I know I got a GREAT deal and I LOVE my closets. We would recommend to everyone! We had a wonderful experience with Smart Closet Solution, it is by far the best custom closet company in New York read more

As a typical busy couple, choosing Smart Closets was the smartest move we've ever made. We had put off so many household repair projects because it was so hard to find reliable service providers. I needed to have our closet redone, so much clutter....A quick search on Google and my first visit to Smart Closet Solution website, I knew I have found the right company for me. From the first call, they answered all of my questions and set me up the same day for the consultation. The plan was provided 2 days later but I knew I had to look no further. My building requirements are very strict but this is a serious company, licensed and insured, set to work in the city, that saved me some time. OK now let's talk about final product installation, it took literally only 2 hours to complete with perfection. And I mean perfection. Thanks for coming up with a great ideas. We've been so pleased with the service and their workmanship that we already sent them over our friends for reference. read more

Smart closet is a great value find. I've decided to go with them after having talked to a bunch of closet companies. They made everything else look easy, witch it was trully, the crew got things done in 1 week which i think is pretty fast for these kind of projects. Response was outstanding. If you deal with contractors in NY as much as I have, you will quickly realize there are a lot of lazy, dishonest, or just plain bad at their work ones out there. Glad I was able to find Smart Closet Solution. Its not always easy to trust someone without references , specially when there is so much $ involved. But thanks to the internet and Yelp we can spread the word around. Hoping this review saves people the time and effort of finding a good reliable and reasonably priced closets specialists. read more

I couldn't be happier with the service I received from start to finish. Sylvie was a pleasure to communicate with, Ben was kind, professional, and you could tell that he was very experienced and knowledgeable. I had a unique request and he helped me with the design of my walk in pantry which I was fitting with a washer and dryer. The installation was quick and looked beautiful. But, the most impressive part was when the washer and dryer installers couldn't get the appliances to fit in the pantry after Ben had already installed the shelves. Ben came back out and made it all work perfectly - it was obvious that he really cares about his clients and his work. I have high standards and Smart Closet Solutions exceeded them. I'd recommend them to everyone looking for quality custom closets. read more

I have been an Interior Designer in New York City for over 20 years and just completed my 12th. home with Smart Closet Solution. No matter the city or the value of the home, closet systems are one of the first things I recommend to my clients on a limited budget. I have a top ten list of home improvements that I provide to my clients and closets are now at the top because of their low cost, less than a day installed, and highly visual beauty they bring to an old home. I can't recommend their service enough because all the cutting is done at their facilty so there is zero mess. I give Smart Closet Solution my TOP PICK out of all the vendors that I have used. Keep up the good work SCS my clients all love your service. Allen B. Interior Designer read more

Thank you a million times to Ben and Sylvie for the incredible job they did on my closets. I recently moved in to an apartment in Brooklyn and needed to strip the closets bare and start over. Ben went out of his way to come by and do measurements around my hectic schedule and Sylvie worked her magic to fast track my installation so that I could begin to unpack faster than expected. They were both very patient with my requests and Ben helped with suggestions for the designs and ways to customize each of them given my unique spaces. The entire process was simple, painless (very reasonable financially too!) and my new closets are perfect. Thank you! read more

I am in love!!! It has always been a dream of mine to have a "fancy" closet. I now have one and I am beyond happy. Smart Closet Solutions was terrific from beginning to end. Ben is very knowledgeable, he really listened to what I needed. Sylvie was terrific as well. She emailed me the design for my approval and was great to talk to over the phone. She is a pleasure to work with. I would highly recommend Smart Closet Solution if one is thinking about having a "fancy" closet installed. Thank you Smart Closet Solutions! When I open my closet door it takes my breath away every single time. read more

Great service. Quality product. The systems aren't 100% customizable (they use standardized parts), but the installation team does a great job of making the solution conform to the idiosyncrasies of your space. We've had a closet installed in both our previous and current co-ops, as well as a bookshelf. They're easy to work with, professional, and very courteous. That said, they're also very busy (no doubt because of the many referrals they must get), so there can be a wait of a few weeks. But the wait is worth it. read more

What a great experience working with Smart custom closets. They were efficient, timely and easy to work with. Ben really listened to what our client wanted, as well as, executed the design that we insisted on he did not veer from it. Their prices are really reasonable (especially in comparison to poliform closets) and we look forward to working with them on many projects in the future. Highly recommend! read more

Absolutely great service, closet quality, and excellent design. The new closets are very functional. I don't know how I lived without a professionally designed closet until now, a well-designed closet saves you so much time and store items are just easy to find. In addition to the excellent quality, the prices are very reasonable.Thank you so much for your hard work. read more

I'm an Interior Designer that has used Smart Closet on recent NYC projects and I am VERY happy with their professionalism, pride of ownership and product quality. They really care about their work, are terrific to do business with and give good value. I will use them again! BFD// Bonnie Fox Design read more

This company was an absolute pleasure to work with ...from Ben designing and installing to our ease in paying for the project. The closets came out perfect , we loved them. I would recommend them to anyone and would use them again anytime in the future. read more

It was very easy to work with this company regarding the initial consult,