The only reason I can give this company 2 stars is because I have to admit that their customer…read moreservice is responsive. That being said, I will never purchase another furniture item from Kathy Kuo and recommend you don't either. First, I placed the order back in October and didn't receive it for months with delivery dates constantly being pushed back. I understand there are supply chain issues, so I took less issue with the delay. However, the item also arrived completely defective with the wardrobe doors and handles entirely uneven so that one of the doors wouldn't even close. Then, for the first week I had the item I kept hearing loud popping noises coming from it (I thought I was going crazy). Upon further inspection, I saw that the popping noises were actually from the wood splitting and cracking all over. Customer service agreed to ship a new one, but when the delivery company arrived they weren't told it was White Glove (even though that was the original delivery method). I had to send it back with the delivery company and am still waiting for the item. Perhaps most frustrating of all is the fact that they wouldn't arrange to have the defective piece picked up and told me "I could keep it", which meant I had to figure out how to get a massive wooden wardrobe out of my NYC apartment on the second floor by myself. Oh, and they use Metropolitan Warehouse for delivery which is horrible. Seriously, so horrible that it was my first ever Yelp review I've left (this is my second). Anyway, I feel duped and could have had a functioning wardrobe months ago if I had avoided this place.

Edited to add: The items ordered were delivered on…read more3/4/2026. Furniture appeared OK just checking upon delivery but two pieces were missing some washers that are supposed to hold screws inside. Had to bring the pieces to a local hardware store because it was an odd size. I didn't feel like calling the company again because they have been incredibly irritable to work with. They only called me after seeing my reviews on trustpilot asking me to remove my reviews. I will not be removing a thing because everyone should KNOW what's going on. If I could give zero stars I would. This company is a SCAM. They charge a lot of money for products that take weeks to even leave their warehouse. We placed an order almost 3 weeks ago- an IN STOCK ITEM- that I was promised arrival by 2/21. After speaking with a supervisor, Sean, I was told they would ship the item by the EOD on 2/19 or first thing 2.20. The item wasn't "shipped" until 2/20 from Texas to New York. It is 2/24 and the item is still "awaiting pickup" I am now being told it will take another 2-3 weeks to arrive to their warehouse before scheduling a delivery date???? Absolutely f**king ridiculous. You can't get in touch w a single person over there- even with direct phone lines and email addresses. No one answers unless you call the claims department. I'm so over this company already, and as someone in the trade, I expected a much better experience than the one I got. So disappointed. 10/10 would not recommend, would never order from here again.

Eric was contracted to install my kitchen cabinets. He did horrendous work making poor cuts, didn't…read moreknow how to cut deco strip on the corners, cut the hole for the microwave outlet on the wrong side so covered up the hole with white duct tape. Installed an island that was not level cover panels bowed out. I could go on and on.He will make all excuses that I have pictures to prove all this. It was a horrible experience. Kitchen had to basically be redone.

I am sure when thing work, this is a great service. My experience was unfortunately different, and…read moreit really was how the entire situation was handled. I reached out to Eric, the owner, and pretty much a half hearted apology but essentially told I was shit out of luck. If they are putting hardware on your PAX system, I would be careful, they might ruin your doors Here is my story IDA Flatpack were super accommodating to send someone on Friday evening to assemble my PAX after Ikea screwed me over by not delivering that Thursday. Unfortunately he forgot his stencil or something to assist him with putting the handles on the door, so requested to come back Sunday to finish the job. Not a problem. On Saturday my husband and I level our closet, and place the PAX exactly where we wish it to go in the room Sunday, Nate comes and puts the handles on. I go to check the handles, and they are obvious to the naked eye they are uneven. I tell Nate and he tried to square up the doors. At the ends, even with his best efforts, something was off, but he told us unless he drilled new holes, that was the best he could do. After Nate left, we discovered that he had moved our PAX a few inches over, I'm not sure why. All the work my husband and I went through to level and ensure the closet was correct was for nothing, it took us another half hour / hour after Nate left to square the closet (now with clothing), it was a total waste of time. I am most displeased with how the handles look, from the outside and inside. I am attaching pictures so you can see what looks to be a mess from both the outside of the closet and the inside. The outside you can the screws, and the inside of the closets looks like the hole was drilled several times because he couldn't get the right placement. I am highly disappointed at this. The doors are ruined. I expected much more professional work from someone who does this all the time. If I had known this would be the result, I would not have let him near the handles of the PAX. Nate was pleasant and great, but his work at the end really did not hold up for what I think you would expect when you send someone out to do a job.

I spoke to the owner of this business - Mr. Edward Cabot and he was extremely rude and pushy. He…read moredidn't seem to know what he was talking about, but seemed rather like he wanted to make a quick sale. Call me old fashioned but this just isn't my way of doing business. I don't like getting bullied into anything.

We hired Joyelle Tsai Design to design our new home and we absolutely loved her work! Her team is…read morecreative, efficient, and very communicative, three things that were very important to us. Highly recommend.

From the owner: Joyelle Tsai Design is a New York City, NY Interior Design company that values simple yet elegant…read moredesigns. We believe in detail-oriented and friendly service. Let us decorate the home of your dreams.

Ellen made the whole process feel effortless. I sent her a bunch of quick photos from my phone to…read moreget started, and she came back with spot-on ideas that totally matched my vision. I needed a space that could double as a calm therapy office and a baby-friendly living area--no easy task in a NYC apartment--but she understood exactly what I needed. She was super communicative, had a fast turnaround, and made the most of every inch. Highly recommend if you want someone who gets it and makes it happen.

Ellen did a fantastic job in remodeling my 2 bedroom NYC apartment. From the outset, she listened…read morecarefully and gave the place a simpler look and increased functionality significantly. There were no surprises as she kept me informed throughout of any delays in purchasing or delivery. Ellen's colleagues did a great job painting, installing lighting, placing a soundproof wall, and storage and furniture delivery. The entire experience was easy, efficient and excellent. I would recommend Ellen to anyone looking for a great job on their residence.

I used At Your Surface for a wall treatment in my livingroom which I was so happy with, but while…read moreSvetlana was at my home, she made a few other suggestions about lighting and tile in my kitchen that were beyond my imagination. She sees things that you may not have thought of and she is full of enthusiasm for every project she tackles. I highly recommend her for any type of home project. She puts in 110% and she does it with a million dollar smile.

From the owner: Interior design consulting, remodeling and renovation of residential and commercial space.read more

It was a great experience to work with this interior designer. They closely heard my thoughts and…read moremade my house a fashionable and practical place that feels like it is mine. Their sense and color are amazing. The whole environment was stress-free and relaxing

I cannot begin to explain how much I love Marissa and design Macs! They transformed our 2 bedroom…read moreapartment into the most incredible home. We have loved living here. She creatively used every inch of space and was able to maximize storage for us. The ideas she thought of, we would have never thought of and I am so thankful for. Her attention to detail during all steps of the process is so appreciated. The best part is, all the work and designs have paid off in multiples. We recently put our place on the market and received 10+ offers within 5 days at ask and above. Everyone loved all the built ins (entertainment center, mudroom area, built in benches, desk are, storage column) all which were her ideas and vision. I cried happy tears! I cannot wait to work with her again!!

I definitely recommend NY Custom Interior for your projects. They make excellent designs and their…read morefinished products are the same as you desired. The workers are very professional and the manager is awesome.

I came here because I needed 8 foot kitchen cabinets and a counter-top for my new house. I have to…read moreadmit, the customer service here is unbelievable! They showed me several samples and helped me make an informed decision. So I ended up getting the cabinets and quartz stone counter-top along with a modern back-splash. Thank you very much for your business. I love my new kitchen.

My wife and I were delighted by the beautiful work done by ATOZ Renovations. We're not in the habit…read moreof writing rave reviews. (We're New Yorkers after all.) But the job they did deserves recognition. Among the many people worth a shout-out: designer Chaya Uzan whose enthusiasm and ideas gave us a sense that our project was quite special; and Robbie Goldberg, our day-to-day contact and project manager, who brought a craftsman's eye to all aspects of the job. When problems were encountered, problems were fixed. An example: once we installed a new oven in the kitchen we realized that we would have to do without a favorite built-in spice cabinet. Robbie came up with ingenious fix requiring some custom carpentry so that the spice rack did not disappear but became an integral of the whole. Anthony, our renovation expert, was our first contact with A to Z. He encouraged us not to give up on what we wanted the project to look like even though other renovators had told us it was impossible to do. He also offered to answer any questions we might have along the way. Then there's Shevy, the permit and insurance coordinator. She dealt with the necessary paperwork and kept the inspectors at bay so we did not have to deal with those headaches. And last but not least, Mario, the site manager, who was there every day, hands-on, always professional and pleasant. On that note, the entire team seemed to like one another and treated us and each other with a refreshing degree of decency and consideration. To summarize: The team at ATOZ was thoroughly professional and kept us informed with clear, consistent communication every step of the way. Importantly, the team worked efficiently to stay on schedule and were fair when an unexpected issues arose, providing clear solutions. The final result is exceptional, and the quality of work exceeded our expectations. We would not hesitate to recommend ATOZ to anyone.

I couldn't be happier with the renovation of my townhouse in Greenpoint! Finding a company I could…read moretruly trust was not easy -- I'm very cautious when it comes to my home. But after meeting the team at A to Z Renovations, I finally felt confident I was in good hands. They were on point, punctual, and extremely detail-oriented throughout the entire project. Every step was handled with care and clear communication. The quality of their work exceeded my expectations, and I felt completely comfortable from start to finish. I honestly feel blessed to have found them. Trust is everything when you're doing a renovation, and A to Z truly delivered on every level. I highly, highly recommend them and will definitely be using them again in the future.