1. Smart Auto

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Mount Prospect, IL

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Smart Auto

5.0 (104 reviews)
Open • 8:00 am - 6:00 pm

Services - Smart Auto

Auto brake repair

Auto engine repair

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10 years ago

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10 years ago

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7 years ago

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11 years ago

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8 years ago

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8 years ago

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6 years ago

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9 years ago

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9 years ago

Highly recommend to all who want to find the professional and reliable, plus so kind, mechanic for your valuable vehicles.

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9 years ago

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9 years ago

David knows best and never tries to sell unnecessary services. My go to auto center!!

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11 years ago

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9 years ago

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11 years ago

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10 years ago

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Ask the Community - Smart Auto

Hello, I was wondering how much your labor cost and the your parts cost is to replace my front struts/shocks. I drive a 2006 rav4 awd v6 engine. If I bring aftermarket…

i would call the shop or maybe PM them. they might not have seen this.

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Review Highlights - Smart Auto

“David is very knowledgeable, upfront, honest, and always gives the nicest customer service I've ever received.”

Mentioned in 84 reviews

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German Auto

German Auto

(14 reviews)

I have a Mercedes. My friend has had a couple Mercedes. We have brought all of them here. My other…read morefriend has a 25+ year old Volkswagen. She brought her car her car here. Unbelievable, these guys, our great excellent to do business. With reasonable prices. If you go once you'll be going again.

I want to start by saying that I work in customer service myself, so I understand that mistakes…read morehappen. I always try to give businesses the opportunity to make things right and don't like giving businesses a hard time unnecessarily. Unfortunately, my experience here reached a point that I found completely unacceptable. Back in December, my Audi S4 needed several repairs. Out of all the shops in the area, I trusted this business with the work and spent close to 5,000 in totals They had my vehicle for almost two weeks, which I understood considering the amount of work being performed. However, when I received the car back, it wasn't boosting properly. Eventually, after further inspection, they discovered a charge pipe had not been properly tightened and was loose. My hood was also misaligned and had to be corrected after I returned. On top of that, my car was returned to me with greasy fingerprints/handprints left on it from the work. By itself, that might seem minor, but combined with the loose charge pipe and misaligned hood, it gave me the impression that there wasn't much attention to detail when my vehicle was being worked on or before it was returned to me. I overlooked all of these things because mistakes happen and I wanted to give them the opportunity to make things right. Months later, less than a year after the original repairs, my vehicle began malfunctioning again. I brought it back, and the problems involved components related to the previous work. I brought up the warranty provided with my original repairs. Initially, the owner told me the warranty only covered parts, despite the warranty language I had on paper stating otherwise. That position was later corrected. They also wanted me to pay for an additional hose and told me replacing it was "mandatory" before they could complete the warranty work. My question was simple: if replacing this hose is mandatory with this repair, why wasn't it replaced when the work was originally performed in December? I asked multiple times for the Audi documentation or service information showing that this replacement was mandatory. I was never provided with it. Instead of simply explaining the technical reasoning behind what I was being charged for, the owner called me "stupid" while I was questioning the additional repair. That completely changed my opinion of this business. I'm not an Audi technician. That's exactly why I pay professionals thousands of dollars to work on my vehicle. A customer should be able to ask questions about what they're paying for without being insulted, especially after already spending thousands of dollars with that business. I overlooked the loose charge pipe. I overlooked the hood alignment. I overlooked my vehicle being returned with greasy fingerprints on it. I gave them multiple opportunities because I understand that mistakes happen. But personally insulting a customer for asking for an explanation and documentation is where I draw the line. Based on my experience, I genuinely cannot recommend this shop to anyone looking for high-quality repairs, strong attention to detail, accountability, and professional customer service. When you're spending thousands of dollars maintaining a performance vehicle, you should feel confident in both the workmanship and the people you're trusting with it. If you're particular about your vehicle and expect high-quality work, clear explanations, and professional treatment when something goes wrong, I strongly recommend doing your research and considering other reputable shops before bringing your vehicle here. I would rather spend more money elsewhere for the peace of mind of knowing my vehicle is being handled carefully and that I can ask questions without being disrespected. They've permanently lost my business. With making claims and not being able to provide evidence It almost seem like they were lying . Not good business . I will be attaching the quote of what was done and my messages with Sam who I believe is the owner and what they wanted to charge me again for . I almost felt like I was being lied since he couldn't provide information to what he was telling me. Not good business here.

Higgins Transmissions And Complete Service Center

Higgins Transmissions And Complete Service Center

(15 reviews)

I've taken my car to Higgins Trans many times- always positive results. Well, of course sometimes…read moreit's bad news for the car, but at least I know that Jason (head mechanic) is giving me the truth about what's wrong and has the experience, tools, and know-how to get the job done right, the first time. Everyone is very friendly over there, and as we all know finding an honest mechanic will save a ton of money over a vehicle's lifetime. I have not had an engine or transmission done over there yet, because fortunately I have not had to, but I have referred others and they have been very satisfied customers too. Higgins Trans takes the smaller jobs too- I've had my breaks done, air conditioning, tune-ups, etc. Each time- no complaints. Keep up the great work!

Here's the short of it because I don't want to waste my time:…read moreThis place apparently rents trucks for Budget Truck Rentals. I made a reservation online. I received confirmation of my reservation to pick up here. The day of my pick up I received a call from a woman saying it had to be cancelled. No solution offered. The reason given? You shouldn't reserve on line. I should have called in. So then why even offer online reservation? Why work with a truck rental company that you know you can't support the reservations for? Budget offered me no help either. I had to find a last minute truck the day of my move. The stress of that should not have happened. Do not rent a truck here. They cannot be trusted to keep confirmed reservations!

TrueTech Automotive

TrueTech Automotive

(87 reviews)

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

This shop likes to scam senior citizens, veterans, and those with disabilities. How do I know? I…read morehit the trifecta, I am all three. Long story short, I brought in my vehicle because it died on me two / three times while in traffic. The last time the engine went into limp mode...red lightning bolt, and I was fortunate the vehicle would restart after each issue. Dropped off the vehicle on Wednesday 9/2/26 at 8:15am. I picked it up on Thursday 9/10/26 at 11:27am. I had to call True Tech to find out if my vehicle was done. This is what was done from 9/2/26 until 9/10/26 while they had my truck. Total cost paid, $773.03. Technician road tested vehicle for 23 miles and it stalled twice, Labor cost $330.00 for something I told them what the problem was. Labor cost to replace a crankshaft position sensor...$165.00, that takes about 45 minutes for a good mechanic to do. Crankshaft position sensor cost...$220.00. This part is available on Amazon for $16.99. Received photos of the scanner inspection results on Monday 9/28/26. The photos on the scanner show the mileage at 84426 and the codes P0016 and P1618... So this problem was known before the 23 mile, $330.00 road test and the 84750 miles on it when I picked it up. So if you are a senior citizen, a veteran or have a disability, you might want to avoid this shop.

Smart Auto - autorepair - Updated November 2026

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