I had never heard of this place until after 3 months of me not getting the baskety thingy that fits over the gas boiler pipe whatsit (forgive me if I'm getting too technical), wife finally got annoyed and found the shop on the net.
She gave them a call, got a price for the thingy and then sent me packing with a slip of paper with the details of the bit we need.
I promptly lost the bit of paper.
So, on I went in and told the guy what I need ... his response was not to laugh me out of the shop, he just smiled and said "ah, the thing that looks like a chip basket... no problem".
Utterly brilliant, a specialised shop (plumbing supplies), with staff who are used to dealing with non specialised / normal members of the public; a genuinely rare thing and brilliant to find. read more