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    Small Tails r Wagging

    5.0 (1 review)
    Closed 7:00 am - 7:00 pm

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    Services - Small Tails r Wagging

    Pet sitting

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    11 years ago

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    Newberry Animal Hospital - Main St. - Newberry Animal Hospital

    Newberry Animal Hospital - Main St.

    (21 reviews)

    Love this Vet Dr Morris saved our dogs life . They are very caring and treat our animals as their…read moreown . Fair pricing for excellent care.

    Disturbing when we learned that this vets office had so called "technicians" that acted like…read moreunprofessional dingbats who knew NOTHING about our dog but wanted to feel important so they tried to act like they knew more about OUR own dog than we do and terrified him. Last month I took one of our dogs here for his annual shots and I liked the vet, whose name I believe was Melissa White. I didn't really have to deal with any vet "tech" that day. We have another dog that is anxious when anyone tries to trim his nails so I talked to Melissa about bringing him there to have his nails trimmed. She suggested we bring him in JUST FOR THAT since he'd just had his shots updated by another vet. I had made an appointment for him to get his nails trimmed a few weeks ago at 8 am and my husband had to deal with one of their vet "techs" who was a very unprofessional female, acted really nasty, obnoxious, and was actually looking for a PHYSICAL fight with my husband! We had gotten there about 10 minutes before our appointment time and I went in alone to tell the receptionist we were there but my husband would stay in my truck with our dog until they were ready for him since he would be very anxious when he came in and couldn't wait inside. The receptionist told me they were ready for him and my husband should bring him in. My husband brought our dog in while I waited outside in my truck with our other dog. My husband was brought into an examination room and a vet "tech" came in and wanted to do an "examination" so likely they could charge us for more than just a nail trim. My husband told her he had heard me on the phone make the appointment for ONLY for a nail trim, and the vet we used to take our dog to told us that they had sent all of his medical records to them, which one of the "techs" denied. My husband also told her we'd had our dog for 10 years and he tried to tell her exactly how his nails needed to be trimmed so he wouldn't go wild. She acted like she knew everything and didn't want to hear what he had to say. She then kept coming in and out of the room, making him wait and become more anxious, then my husband said she came in, grabbed our dog's paw, squeezed it and clipped one nail. Our dog went wild. He jumped all over my husband, kept scratching him, and my husband had blood all over his arms from being scratched. The "tech" then wanted to take our dog away from my husband and "bring him into the back" and said we'd come too early and there weren't enough people to help! Bizarre since they told me they were ready for him and to come in! My husband then called me on the phone and said he wanted to leave because the "tech" had no sense. Of course she really did not have any sense since she just wanted to do what SHE wanted to do and not listen to my husband who knew way more about our dog than she could possibly know. Then a nasty tattooed and obnoxious "tech" came into the room after he told me on the phone that the other "tech" had no sense. She tried literally to start a physical fight with my husband! She obviously didn't care about our dog going crazy because of what the other "tech" did, or the fact that my husband's skin was bleeding everywhere. My husband asked to speak to the actual vet since our appointment verification said WE WOULD HAVE AN APPOINTMENT with a vet named "Courtney Sorenson", not a bunch of ignorant know it all "techs" who knew NOTHING. Obviously being informed that we had an appointment with an actual vet was a lie because the big, nasty, tatted up "tech" refused to let my husband speak to the vet. She then blocked the door so he couldn't leave, told him he wasn't allowed to criticize "her staff", which was BS since she wasn't a vet, just an obnoxious employee. She got in his face, and kept saying, "Come at me! Come at me!" My husband walked toward her and she stepped aside from the door and he left. When he came out to the parking lot I got out of my truck because she followed him out into the parking lot yelling like a lunatic saying that we were banned from that place and said our lives obviously sucked. I thought, wow, what a crazy lunatic she is if she thought we would ever, ever, come back to that place again! I would never trust a place like that with my dogs for hiring such an obnoxious nasty hag. As she stood there yelling my husband called her a fat tatted up moron, which she played out as true. Then she started yelling at me even though I hadn't had ANY contact with her at all. I told her to look at herself in the mirror, clearly it was obviously HER life that sucked. I then told her I would write a bad review and she said, "Go ahead!", so here it is! As an attorney I have dealt with deranged people my whole career, and I clearly I believe she is one of them and should never be around anyone's pets. She should probably just be flipping hamburgers at a fast food joint and have no contact with customers. Fortunately our lives ONLY suck when we meet lunatics like her!

    Small Tails r Wagging - pet_sitting - Updated May 2026

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