Interesting, responded immediately and worked on my snow blower quickly. I dropped it off in the…read moremorning and I picked it up in the evening. super friendly and cost effective, definitely recommend this guy!

We have a Capital range with a grill, not a super common appliance. We had a problem with the…read moreignition on the grill, fixed in no time flat. Easy to communicate with and very responsive. Not my first interaction with Shawn. Previously had a microwave problem, he talked me through the quick diagnostics on the phone, and I was able to determine that it was better to replace the microwave than repair it. That was a totally free phone call. I cannot more highly recommend advanced appliance repair.

Truly excellent. Shawn sourced the parts and fixed our DCS range oven in a heartbeat and was super…read moreconscientious. Thank you, Shawn!

We hired Bannister's in 2012 to put on siding and a roof. A couple of years later we noticed that…read morethe facia and soffits were starting to separate and our power lines were attached We contacted Bannisters repeatedly and told that they would stop by and take care of it. They never showed up. More contacts, no response. They finally showed up to assess the damage, 8 years later and told us the damage was caused by water and they would fix it. In contacting them to find out when they would show up to do the repairs we were told they were swamped and would get to us when they could, They never came back. Then covid hit. I reached out to them again this spring and received no response at all, so I can only assume they will not make the repairs. We assume that the damage was caused from not being sealed properly. 9 years later we ended up with a house that is falling apart along with brand new windows molding and birds making their home in the holes. So even though they claim to operate with integrity and honesty, beware, as I should of! And by the way, I do not live n California, I live in Burlington, Vt.

We highly recommend Bannister. They put a new standing seam…read moremetal roof on our home (over a previously shingled roof). From start to finish we found them courteous, constructive and very professional. Our job was complex and was done in two phases so we worked with two crews. Both were hard working and attentive to our requests--which included extensive trouble-shooting. Both crew chiefs were genuine artisans. The results are beautiful--our opinion and everyone who knows or visits our home. Simply said, they are masters at metal roofing. We are very satisfied with the process and the results.

I purchased a new GE Profile oven and a GE French Door Refrigerator through Bouchard Pierce in…read moreEssex Vermont. From purchase through Julia Cozza to the delivery, was an exceptional experience. Julia handled my multitude of questions with concern and clarity. The delivery was spot on time, gave me a call 15 minutes out. I live in a very old house with narrow doorways and steep steps. Jack and Ray delivered these appliances after many measurements, without any complaints as to the difficulty. Took off my doors with great care and hauled these heavy appliances up my narrow back steps weaving around a railing where there was not 1/4 inch to spare. They took care and time with all aspects, from Jack showing me tips of how to use the induction range to Ray making sure I was careful about putting frozen food into the freezer before it was at the temperature required. I truly valued their help and most important to me, was their attitude of concern towards me, the homeowner and the respect it reflected towards Bouchard Pierce. I will never shop anywhere else, ever.

We recently decided to purchase a Bertazzoni induction range from Bouchard-Pierce rather than a…read moreless expensive online retailer to support local business. While the sales staff and installation teams were both friendly and knowledgeable, we have now had the worst customer service experience I've had in decades. Fair warning! In less than 5 weeks, a knob broke on the range making the burner inoperable. It's now been over 7 weeks since we reported it and we are yet to get it fixed. In the interim, another knob has broken. We are out $6k and the customer service team could honestly care less. Their communication has been basically nonexistent and the two times we've had to call to follow up, the sales rep was incredibly rude, interrupting me constantly and passing the buck on down the line to anyone she could think of- throwing her sales team under the bus, blaming Bertazzoni, and basically telling us that neither she nor Bouchard-Pierce were remotely responsible. I run a global customer success and services team and if any of my colleagues treated a customer the way we've been treated, they'd be terminated immediately. While I understand that there are constraints in any system, I know what decent customer service looks like and this is NOT IT. I hate that I can't recommend these folks because I am a very loyal local business supporter but this has been a truly terrible experience.

Seeking to install an EV charger I called Cummings and spoke with the owner. After a productive…read moreconversation he said he had an employee in Fairfax (my residence) and would have him stop out to look it over and give an estimate. When I heard nothing for two weeks I called and spoke with that employee. He knew nothing about it since the owner never spoke with him. Arrangements were made and he did stop in. Despite my having called the company three times over the next 7 weeks, I never heard more. At the fourth call the owner got on, mentioned how busy they were but they would attend to it. Three more weeks and still nothing. Guess they simply don't care.

Roux was referred by someone I trusted, so I called and they responded within three days. The work…read moreinvolved re-wiring/replacing an old system for porch power outlets. In the process they discovered a potentially hazardous faulty ground wire to my outdoor lamppost, and corrected that. The work took two days, and they kept me informed along the way, and with their sense of humor, I was both educated and entertained. Top-notch work, courtesy and reliability

Recently had a central vacuum system installed. They showed up right on time at the time they said…read morethey would. They were very professional and cleaned up if there was any mess. Definitely recommend Hometown Central for their central vacuum services.

Dan has repeatedly rescued our aging fridge and oven, adding years to their lifespans, saving us…read morethousands! We can't say enough about his expertise and personable service.

My washer sounded like a jet taking off during the spin cycle. Dan "The Man" came out and had it…read moreworking like new in no time. Very glad I had him recommended to me.

We have had two deliveries, one for our business, one for home…read more Company is easy to deal with and professional.

Amazing service, great staff, delivery drivers were amazing and funny took the time to explain…read morethings. And to make sure my new washer and dryer wasnt scratch or dented. Was even nice to my dogs.