Dave, Ched, Phil and the rest of the crew over at United Ag have made an excellent impression on…read moreme. Last year I purchased a collection unit for my z915e and it did not work well. Come to find out the boot for the deck that was installed with the collection unit was improper, I mentioned it a few times to the sales man who showed no care. After duct taping it and running it all last year I dwelled on it all winter. When spring rolled around I decided to call United ag and spoke with Phil whom is not the salesman I originally dealt with, he had me bring the mower down so he could see what was going on. Upon looking at the mower Phil and a tech decided it's not the correct boot, they got with the service manager found the proper part, got it in, installed it and took care of my hydraulic fluid change for the inconvenience. (Talk about doing what you can to make your customer happy). A few days after that my throttle cable seized, I called United and Dave said come on down. He had the part In stock and took it upon himself to install it outside while the mower was still on my truck to save me time and avoid any down time!! After all of that I decided the mower is not for me anymore as I've upgraded, that's when I started looking at tractors. I looked at a couple and had Phil give me quotes on multiple tractors and implements etc, he did all quotes with not a sigh or sign of being upset for having to do so much work to sell one tractor. Needless to say I bought a 2038r and am extremely happy. Dave got the tractor right in for the third hydraulic function to be installed for my grapple and the quality of work for the install is immaculate! Everything looks stock and as it should. Morale of this very long review is shop with United. I have dealt with most all equipment stores around the area and United has most certainly proved to me that I will be taken care of properly and in a timely manner so this is where I'll be sticking to. Thank you Dave, Phil, Ched and the crew at United!!

Update 11/23/23: The…read moremanager of the store graciously contacted me and asked me to please stop by and chat with him to resolve my concerns and I certainly will. I do appreciate that gesture and will update this review ASAP after stopping by the Williston branch in early December 2023. Thank you AG Turf! --------------------------------------------------------------------------------------------------- Update 11/3/23: AG Turf read my review and it seems this motivated them to contact me on 11/2/23 that my part had arrived. Not sure if a total coincidence or the part had been there a while and they never called me before reading this review. (but) YELP seemed to help here! I no longer need that part, having decided to fix my Snow Blower issue elsewhere instead of waiting longer for this part to arrive, but, it's good to know that some businesses are reading their customer's reviews on YELP! ------------------------------------------------------------------------------------------------- Well, I purchased a new JD tractor, new snow blower, new leaf blower and more from Harvest and they were so good to stay on top of communication by phone and email and I felt really valued as a customer. Then AG Turf purchased and took over the same store and franchise of the same brands as Harvest. It just isn't the same now. In two or more visits to AG for parts and a look at a large tractor for an upgrade there, there is no followup. I had a part I needed that was ordered and due in 1-2 weeks for a SnowBlower and as of this review, it is a month+ and I've not heard a thing from AG on the status. As for sales and quotes, Harvest was right on top of staying with me to and through the sale. Nope, not a peep from the salesperson there about "are you still interested in that tractor or as I had requested, let me know what else comes in for trades". ZIP! I got my snowblower fixed that was originally purchased new at Harvest, but, AG was not involved at all since they yet have to get in my part. If the part ever comes in and AG actually contacts me, I'm past the need of it. Oh how I wish, Harvest equipment was still here. I will not purchase another Product nor part at AG until either this dealership fixes it's logistical and customer issues or some other dealer takes over the John Deere, Honda and Stihl franchise in which case I'll head there in hopes it will be a better customer experience.

Interesting, responded immediately and worked on my snow blower quickly. I dropped it off in the…read moremorning and I picked it up in the evening. super friendly and cost effective, definitely recommend this guy!

From the owner: Same day service for most outdoor power equipment. Same day tune up service for outdoor power…read moreequipment. drop off anytime 24/7 with pick up and delivery available.

my snowblower was acting up. I called for some advice. They said they'll come get it. I was in a…read morepinch because we are in the midst of a big storm. No worries....They brought it back the next day. New belt,oil,filter. Serviced. I never nagged them about getting it back. Unbelievable. Great people. Great customer service. They are what make America great.

I highly recommend D&B for their incredible service, professional workmanship, and fair prices. I…read morehave purchased and serviced equipment here many times, and they usually exceed my expectations! I wouldn't think of going anywhere else.