As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

Awesome Company to buy from. Incredible customer service,…read moreespecially for replacing parts of an order that are either missing or non functioning. Excellent packaging. Quick delivery. "Almost" everything you need to operate a foid service business. Definitely have everything you would need to open a food service business. Except an automatic donut making machine! But that's understandable. A donut maker is kinda a specialized item.

They offer good customer service but do not come through. I have tried several time to get a…read moremanager to do help , but they never come through. After spending 20K you think they would help but no!!! Terrible service and they don't keep there promise

Moving to Tennessee and wanted a bank with Tennessee in the title. People were great. We opened up…read more3 new accounts. Felt like a small town bank. Very happy so far.

5 stars in cleaning and professionalism. I am very happy with the job done, the price, and the…read moreavailability. Brittney even cleaned where my prior cleaner must have kept missing.

From the owner: We understand that life is busy. Let us be the method to your madness for keeping your home clean…read moreand in order. With customizable cleaning options, we can suit anyone’s needs.

Elite Appraisal process excellent timely appraisals. My sister passed away and they assisted with…read moreproviding a current and historical appraisal for her property. You can't find any better in professionalism and quality of service. In addition, cost was a great value for the services provided!

From the owner: Elite Appraisal Group Your home town home appraiser and Realtor…read more Family owned and operated. Elite Appraisal Group is a full-service residential real estate appraisal and consulting firm serving the Greater Knoxville area and surrounding counties. What We Do: FHA, VA, Rural Development & Conventional appraisals Primary & secondary mortgages Single family, condo, & multi-family Acreage & land appraisals Divorce settlement appraisals Estate appraisals Pre-listing appraisals PMI removal Property tax valuation disputes Property measurement service Market consultation We also have an experienced Realtor on staff to answer questions and serve your Real Estate needs. Mobile Notary and Signing Agent on Staff