My review is not about the product. I'm sure the product would work eventually had I gone for all my sessions. My review is about the level of customer service I received today. Let's start off with who I am, I am a 5 feet tall 126lb woman, pretty normal right? Well let me tell you that's not what they told me. The store manager today was highly concerned about my progress after my first few sessions and sat down with me to discuss my diet. I tjpugThat was nice, but then she started on my body. She pinched parts of my body and told how "bad" it is. I was ok with that too, believe it or not. Then she continued to tell me that my butt is bigger than the rest of my body and it looks weird. Alright, that stung a little, but maybe it was lost in translation. Next she moved to my back, and talked about all the bad fat. She then continued to push essential oil on me, in addition to the herbal treatment I'm taking. It was beyond my budget, so in order to sell me on it, she wanted me to realize that men like nice shaped women, and I want to look young so I can be married. I thought to myself, ok maybe it's a cultural thing and shrugged it off. She then continued to talk about how she doesn't have time for all this, so she goes for cool sculpting, which costs her 3000 dollars, so In comparison this is nothing. This went on for what felt like a while. Once I got dressed she checked me up and down, touched my back and said you look like you have two boobs on your back. Well did I draw the line there, no I did not, instead I nodded silently. Before I was leaving, she then wanted to remind me that I need to tip her girls more than 5 dollars. I think at that point I had it. I told her I don't think I want to come back again and that I would rather be fat than subject myself to this level of abuse. Call me crazy, but no one should be allowed to body shame you like that.
I usually don't like confrontation, and I don't tell people off, but today, this lady, with her cool sculpted arms made me feel uglier than the woman I see in the mirror. And for that, shame on you!
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Update: After charging me 320 for 4 sessions, and reading her response below, I just have to feel sad for her. Body shaming your clients should not be part of your marketing. You can pretend like it's cultural but I grew up near Chinatown, and I've never seen someone use such tactics to make more money. If I was more insecure, you would have more of my money today, or I would have posted pics of my body to prove you wrong. But you didn't and I won't. Looking like a worm is not the goal. Telling people repeatedly that you need to look skinny so men will like you is a hilarious tactic in New York. I hope you feel more self worth than that. read more