Came after hours after I locked myself out of my new rental home. Very concerned about my safety…read moreand wellness. Very thorough and quick to get me back in. Not knowing anyone in town, Hampel & Son was a lifesaver for me!

I've managed an office for five years and always called Tom to change locks or help us get a code…read moreentry put in. He usually gets back to me within a couple of hours and he's even come in off of vacation with his family before. He definitely cares about my business and it shows. I don't think I've ever waited more than 48 hours for service. Oh and he is also very friendly and professional.

Our gutters were all plugged and the water was overflowing. Big Top was here quickly and did an…read moreabsolutely first class job. Kollin Eikey was great dealing with our old two story home, all the while being a perfect gentleman. We recommend Big Top and Kollin unreservedly.

Not forthcoming with their service fee and high pressure…read more I contacted them to set 6 pavers at the base of a stairway. I showed them two photos. They estimated it would take their "4-hour package" and wanted to set a time to install. I asked about approximately how much it would cost and them said they couldn't tell me until they saw the job. They couldn't tell me the price of their "4-hour package"?! I don't trust them. There are plenty other handyman companies...

Ace Handyman makes a strong case for using their services. Their representative made it to me at…read morethe Senior Expo put on by Leelanau County Senior Services at Suttons Bay High School on June 18, 2024. I admit it: I was drawn to her table by a desire to swipe an Ace Handyman beer koozie. But then the representative (a mom, there with her gymnast daughter) and I talked about the challenges a 68 year old faces when trying to stay in his home. The plumbing I can't do because I'm not flexy enough to work under the sink. The rotted exterior wood that should be replaced by a better carpenter than me. The electrical work I'm not qualified to try in the first place. The rep convinced me that Ace Handyman can help. I'm gonna give 'em a try. If their people are as sharp as her, I'll be able to stay in my home longer than I would otherwise.

Great family ran company that always delivers. Jacob is great to work with and handles all the…read morechanges we made through our project with ease! Handled all of our custom trim and wood work in our home and left a beautiful product. Even worked with us on the price and helped us keep everything in budget. Highly recommend!

We recently completed a home with Azack builders, and would whole-heartedly recommend them. Kevin…read morebuilt us an amazing home. His communication was excellent. Since we were not local, there were a million small decisions that he had to make along the way, but he always reached out to discuss anything he needed our input on. His attention to detail was amazing. Basically - he sweats the small stuff. He would have very detailed conversations with the finish carpenter, for example, on exactly how to finish out the stairs and banisters to give the best look. It shows. There is truly nothing left to chance. Considerations: We did go quite a bit over the original quoted amount, but very rarely was it due to something that we did not request. For example, we did end up having to get footing drains because they encountered clay instead of just sand. That was an unexpected (minor) increase. But all the other overages were because Kevin made a good-faith estimate on the materials and labor for each line item, and then we chose more expensive materials, or more complex selections. We added a bathroom, added under-deck ceilings, upgraded the banisters, etc. None of these were decided at the point of the original estimate, so they weren't considered at that time. We did also go considerably over the original estimated time. Ours was a considerably larger home than his usual project, so I do think he struggled a bit to estimate the time to complete - even once we were under construction. Part of the delay was due to waiting for his preferred sub-contractors to be available. He has specific subs that he knows and trusts will do the best work. So, if his preferred painter was busy on another job, we had a delay. There were some cases where he brought in additional subs (such as for our drywall), to make progress more quickly. But for finish carpentry, painting, etc, he would only use the best. And we agreed. The results are fantastic, and worth the wait. We plan to use him again, and would highly recommend him to anyone considering a custom built home.

New home build on a $1.1 million home…read more The good: Excellent quality, at least when we were under construction. Most of the subs were excellent. The bad: Construction that was supposed to take 10 months took 22. We spoke to others who have been under construction for over 2 years. We still have things that need to be fixed or done right but cannot get a response. The construction went almost 50% over budget. This was a formerly excellent builder who is overbooked and way behind. I'd find someone else unless you are willing to invest years of your life waiting.

Contacted Tom in late 2024 about installing a fence. As winter rolled in, there was no way to…read moreinstall the fence, so we needed to wait until spring. Absolutely understandable, no issue with that. Come spring, we contacted Tom again about installing the fence. Gave us no concrete time aside from a general "I'll be out sometime next week". On June 16th, 811 was out on our property, without notice. Still, nothing from Tom. No text saying when he would be coming out, no calls about when the best time would be to arrive. We didn't hear from him at all until June 17th when we discovered he was physically on our property early in the morning, leaving my partner a message about how WE weren't ready to meet him. No consideration for scheduling, no notice, nothing. Instead blaming us for not being ready for him. Because of this, we decided to cancel our services with him. Very disappointed with the absence of communication. I hope he treats his next clients with a higher courtesy.

Working with Tom was truly wonderful. He was very quick to return my phone call after making the…read moreinitial contact and within a week, he was tearing down our old privacy fence and installing a new one. After one week, the 125 foot privacy fence, with a 8 foot gate was completely done. Tom was very professional, did quality work, cleaned up after himself and the beautiful new privacy fence will last a very long time. I am VERY HAPPY with doing business with Tom and would HIGHLY RECOMMEND HIM to anyone for their needs.

Great business that does awesome work!! Needed a new metal roof put on, old shingles off. They did…read moreit efficiently and promptly. My roof looks awesome. Also needed roof on my garage repaired. They took care of that as well. The owner is super friendly and knows his stuff. Highly recommend if you are in need of roofing work! Clean and efficient and good work!

our condominium association purchased 8 exterior doors from Windowsource of Traverse City. The…read moresales person Adam gave an excellent presentation and a competitive proposal. The installers (2 crews) did a great job lead by Terry. The sales manager stopped by at the end of the day to check on progress and overall how it was going. we had a minor concern with caulking and Terry came back the next day to complete to our satisfaction. We are very pleased with the product and installation.

Very impressed & very pleased with our new windows. Aaron, explained the window construction and…read moreexplained the 3 types they sell. He said the windows would arrive in approximately 17 - 24 days. The windows arrived in 24 business days & installed the following day(s). I say installed the following days because unfortunately our condo was built 50 yrs ago & the old windows were very hard to remove. So, what should have only taken 1 day took 3. Even with that we're SO please with the outcome. They look great! Dave, the installer, did an exceptional job! He was polite & professional. We're so impressed definitely recommend this company.