We managed to lock ourselves out with a dead battery. The dispatcher was friendly, the service man…read morewas AMAZING. They were there within an hour and charged a very reasonable rate for unlocking and jumping our car.

Outstanding professional service. Hit a deer on 115 Sunday afternoon, totaled our car. Dillon…read morearrived with tow truck and stayed with us through the entire process helping us navigate the system of what to do. He transported us to Crystal Mountain to meet a friend and then went out of his way to meet us at the impound lit the next day. Could have asked for a kinder and more professional person. The entire company over the top.

So helpful and quick. I had to go through Progressive car insurance processing for them to pick a…read morecompany to come out for road service. They replye replied back with Benson's & Sons would be out in 30 - 60 minutes. I called Benson's directly and they were given wrong info from Progressive insurance cue. They said they would be there right away. He arrived in 10 minutes. Changed the tire and we were on our way. It took less time than insurance company mandatory claims cue.

I had a flat tire and they sent someone out who arrived at eta. The gentleman went above and…read morebeyond duty and had my donut tire on as quickly as possible so that I could drive into town to get the flat fixed.

I was on vacation when my off road adventure went off track. The owner happen to be the tow truck…read moredriver that got me out. This was not an easy tow. It was an extraction involving a couple trees and using pullies. Two separate moves to get me out. Rick was an extremely down to Earth real guy. Professional and friendly. Charged less than the first company that came out and gave up on me. I would buy ice in Alaska from this guy. Wish I was local.

The nicest and most helpful customer service. Tow truck helped call rental places in the area and…read morethen drove me all the way to Traverse City when no local ones were open. 5 stars isn't enough.

Pleasant and knowledgable staff. Facility gorgeous especially compared to other used car lots I…read morehave seen around here. If I purchase, this will be my FIRST used vehicle since 1984 (I buy a couple new vehicles every couple years),

you guys offweed $1,000 never did you offer half. I offered it as a middle ground and you shut it…read moredown. after the test drive it had white smoke coming out of the tailpipe and you said ones nebulae you cleaned the system and it was brining it off. I also brought attention to the oil dripping and was told to keep an eye on it could have been messy from the repair. trucks since been sold put more money into that I purchased it for. coming in here how ever long and lying about what was offered is crazy work.

Had them at my new/old house all day yesterday. Re-wiring outlets around the sinks, putting a new…read moreone in the garage for my freezer, hanging ceiling fans and other lights. They worked all day never stopping! Tina and Jeremy work well together and are so kind and friendly explaining what they were doing and why. Absolutely fabulous! Michele

Tina and Jeremy have done several projects for us including wiring a sauna and attic. They were…read moreprofessional, personable, reliable, and very experienced. I highly recommend them.

Tyler was friendly and extremely helpful. He reached out and kept in touch with me once my road…read moreservice provider got their act together and dispatched him. 5 stars for Corey's Big Dog Towing and Tyler, 1 star to my road service company (not Big Dog's fault)

very top notch company! The owner is super kind does great work for a great pice! he painted the…read moreexterior of my house! Let's just say it looks amazing! I can't say enough about how detailed and neat the work was! Would recommend them to anybody! Great company!

We had a sewage back up in our rental property. Pro-Master did an outstanding job remediating and…read morerestoring all of the affected areas of our home. They very quickly removed all of the affected tile, hardwood flooring and sub-flooring and installed replacement flooring. This was a major remediation and I was amazed at the speed and expertise that went in to the tear out and replacement of the affected areas. I highly recommend Pro-Master!

We were referred to Jason at Pro-Master by a local contractor to evaluate a problem in a vacation…read morehome with a strange lingering odor that we noticed. We did not even meet him; he met with the contractor who recommended him. He came out, looked the place over, provided some brief verbal information, indicated we had some issues, said he would call us with recommendations. This was weeks ago! We called the office, our contractor called the office, were assured by the person who answers the phone there we would get a call back.....never happened. Neither us nor our contractor heard a peep! Weeks have passed waiting for a response. We could have gotten another company to come in and address our issues, but unfortunately, we waited on that call. Needless to say, if this is how we were handled before any work started, I should consider myself lucky we did not put ourselves in a position to have hired this company, and had something like this happen. The nature of the work requested is well within the scope of services offered by Pro-Master of Scottville. I am left to wonder why we and our project were simply disregarded. How cool would it have been for these folks to simply say "thank you for calling, but we can't address your needs on this job" as opposed to "ghosting" us. I consider this, not only bad business, but a very serious character flaw. This behavior cost us weeks we could have been moving forward with another service provider. Very disappointing! We wanted a local company and to keep our business in the community. I only wish I understood what we did to receive such treatment. I did reach out via email before posting this review, just for the sake of full disclosure....no response.