I had been waking up with debilitating back & hip pain for months, waking up unable to walk for…read moreabout 30 minutes. The only way to avoid waking up this way was to sleep with a pillow under my lower back & hips. My Hybrid mattress was at least 8 years and despite it "feeling" nice, it clearly was not giving me the support I needed. I had planned on going to chain retail stores like I had always done but discovered there was a local mattress store called The Mattress Connection very close to my house. After reading the phenomenal reviews online, I decided to check it out. I met Edrees on Sunday and explained the pain I was experiencing, and the condition of my Hybrid mattress and I told him that I needed a firmer mattress but with some softness due to my arthritis. The store had newer versions of my current mattress - firm and soft. Edrees explained that you need to take time and relax when trying mattresses to truly see how your body feels/reacts when lying on it. His approach is like that of eye doctors - option 1 or 2. What I loved most about Edrees is that he's not a salesman; He's an educator on how to get better sleep! He is extremely attentive, telling you not to think and instead feel how your body reacts to each mattress. While pulling information about how you feel, he explains things such as how a firm bed does not automatically mean that you'll have proper alignment. This allows you to better understand what your body tells you when you lie down. He will ask if you have a budget, but I can't encourage you enough not to let your budget guide you. Let your body decide what bed works best. He explained that when we find the right bed, if it wasn't in my budget, we could find something similar that was in my price range. I tried nearly every bed in the store, from the cheapest to the most expensive and my body decided that both were not the mattress for me. Most people think that a more expensive mattress means that it's better - it's not true! I tried a $6,000 mattress and I immediately knew that it wasn't for me based on the feel. During the process, I explained to Edrees that I was also going to check out SleepNumber as my rheumatologist suggested I try it because I could adjust the softness/firmness as needed for my arthritis. He encouraged me to go and try it! He said that while he stands 100% behind all of his mattresses and his mattress selection process, he wants me to also feel 100% confident in my decision. This is the type of service I value! Someone that isn't trying to just make a sale but instead takes time with you and is visibly invested in finding what's best for you. I went to SleepNumber on Wednesday, tried all the mattresses with the same approach (bed 1 or bed 2) and chose one. After I sat with the sales rep while he wrote up an estimate, I decided to spend 10 more minutes on the bed chose. It was then that I realized that it was not the bed for me. So, I went back and tried the other bed that I thought could work. I was so happy that I tried them again because I would have wasted nearly $5,000 on a mattress that would have caused me pain. I immediately drove back to Mattress Connection and I asked Edrees if I could lie back down on the bed I chose on Sunday. He encouraged me to do so - and I realized that it might be too soft. I asked if I could try one that was a bit firmer. He encouraged me to take the time that I need and pointed me to a bed that I had tried on Sunday. After spending 10 minutes lying on it, I asked if there was a bed sort of between to two. He pointed me to another bed that I had previously tried. I spent the next bit of time spending about 10 minutes on each bed eliminating them one by one. I ended up purchasing the third bed because the mattress was supportive for proper alignment but had some pillowtop to avoid pain on my joints. After trusting Edrees and his process of elimination, I bought the best mattress for my body and to my surprise ended up spending less money than I had budgeted! If you are in the market for a new mattress, I highly recommend Edrees and The Mattress Connection - you won't regret it!

I have had very good experience here but this business appears to be closed - signs were down when…read moreI drove past.

In the middle of the biggest headache!!!…read more Purchased an extremely expensive split King adjustable temperpedic frame and bed. 1st Bed delivered. One side didn't work. They made me refuse the delivery. They also forgot the pillows that were supposed to be delivered. During the process, they took a piece that connected the two pieces together. 2nd replacement bed delivered. It was missing the piece, was on phone it's management and they said (after minutes of arguing my situation) said I didn't have to refuse bed and part will be coming and replaced tomorrow. Now, days later, I've been dealing with the distribution and manager which is saying the part doesnt exist or even if it does isn't needed. So frustrated. I just physically go to store, sales rep got on the phone with temperpedic customer service to confirm the piece exists, and is needed for the bed. The only sympathetic person that helped me was Ali. He actually listened and tried to help. But the company as whole was extremely including district manager and VP Mike Brown have all but ignored or not cared about this incident. Having a bed with an 8 month wife with it coming apart Still waiting on this to be resolved. 9/21.

Best mattress store in town! Went to 3 different shops in the neighborhood and this place had the…read morebest customer service + deals! Ali and Mimi were extremely helpful & knowledgeable. We walked out with a mattress that best suits our needs. If you're looking for a great bed, this place is it!

Love Purple Mattress! The raw egg test piqued my curiosity, and now we own 3 Purple mattresses…read morealong with pillows and sheets! We bought a Queen standard mattress for our son, and then soon afterwards bought a twin for my daughter and now a King Purple Flex mattress for hubby and me. The Queen and King mattresses come with the adorable squishy toys! The airy waffle mattresses are super comfy and hold up well and even better than our Sleep Number mattress! The Purple Flex is softer and less firm than the standard mattress with extra layer of foam. I can feel the difference when I lay on my son's mattress vs mine and the extra $300 is well worth it! The mattress has a cooling agent. The thick Harmony pillow offers perfect back support when lounging around in bed (writing this review and watching TV!) The flat Dreamweaver is perfect for actually sleeping. My only complaint is that the Dreamweaver has a mild funky smell. The mattress is pretty easy to roll out and didn't need much assembly (we didn't pay for installation). The stretchy linens are super comfy and worth the splurge and received a great bundle discount on the pillows and linens. Shout-out to Jorge at the store, who was friendly and super helpful with scoring some great deals! Highly satisfied customer and recommend Purple if you're looking for a great goodnight sleep!

Our salespeople Jorge And Stephen were patient and professional…read more We were pleased with our purchase experience!

We were looking for a new mattress/bed for an upcoming move and had several we were highly…read moreinterested in. We visited the Tempur-pedic flagship at Tysons and worked with Chanda who was extreme knowledgeable and a delight to work with. She was patient, thoroughly explained all the technologies, and provided us space to discuss our decision. We found (what we hope to be) an amazing bed that my husband I will both love in a safe and friendly environment. Can't wait to get our new bed when we move into our new house soon!

We bought a mattress here recently - and it was a great experience. I have been wanting a…read moretempur-pedic since I was a kid, so I finally treated myself and bought the mattress and smart base. COVID Pre-Caution - The employees wiped everything, had masks/face shields, provided us with a sheet to use to try mattresses, and had hand sanitizer almost by every bed Employees - Honestly, they were great. Skylar was very informative and assisted us throughout the process. He gave us an honest opinion and was not pushy at all, which is why we came back to buy the mattress here. The manager Chanda (I believe, sorry for the spelling) was AWESOME and funny, and gave us the best deal possible. I rarely leave reviews, but I had a great time dealing with this store and product, that I highly recommend you use them if you are in the market for a new bed/base! PS - I asked what delivery was like and they stated 7-10 days. I had family coming in the next weekend and asked if there was any way to expedite. They said they will try...I received the mattress three days later. SO HAPPY!!!! Thanks again!

5 stars for outstanding customer service and product knowledge from Bahrat. Also, this store has an…read moreexcellent selection of beds and is very well maintained.

I came in to look at mattresses twice and purchased the second day. Both sales associates, both…read morenamed James, were extremely helpful and I appreciate the assistance they were able to provide! I'm very happy with my purchase.

We came in to buy 2 mattresses -- one for the master bedroom and one for my teen son. Robert made…read morethe process quick and easy and pointed out the sale discounts available. Excellent fast service. Thank you!! Highly recommend asking for Robert!

I walked in and met with Robert. He was patient and kind. He offered me a nice deal. My schedule is…read morecrazy but he managed to get my new bed delivered within a few days. The delivery people were right on time. They got rid of my old mattress and gave me tutorial on the new one. I called Robert after I received the new bed and told him my old sheets did not fit. He said come into the store and he would give me a nice discount on new deep pocket sheets. I highly recommend this business.

Went here to get a mattress for my new house and knew nothing about them. Mohammed guided us…read morethrough the process and was very helpful in helping my son pick out a mattress.

I bought a tempur pedic mattress for my son this weekend at this location. The gentleman who served…read moreme was Mohammad. In general, I had very positive buying experience - Mohammad is very knowledgeable in his field of mattress, and when it comes to making a deal, he was vey reasonable to deal with. I love to support local small businesses, and it's even more pleasant to do so when they could match up / beat online offers.

I was excited when I went to their store and spent an hour deciding which layers I want to crate my…read more$2400+ mattress. Dropped another $300+ on the wool topper. Slept well for the better part of a year then it failed me - bad sinking where I lay. They sent a man to the house to look at the mattress and her replaced the top layer. Six months later same sink hole. Another visit from their man and the middle layer was replaced. He made certain that my bed frame wasn't the cause. A few months later the sagging returned. I hate this mattress. I was a fool to drop a couple thousand dollars on it. I'm 6' and 175lbs. This mattress should have supported me for ten+ years. Not just 1 year.

We love our new bed, well it's been 7 months and counting. The quality of life has been elevated to…read morea new height. Now we have sound and amazing sleeps. I have no more pain and the pressure points are no longer an issue, because all I feel is my body been perfectly contoured on the bed, without sinking (you have to make sure to get a more rigid foam if you do not like it too soft). My husband and I like it right in the middle, not too soft or too rigid; we selected the right combination of foam levels as these can be interchangeable (Maddie helped us understand this very well). If you like memory foam mattress you should think about this all organic and natural option, with no fumes to endanger your health, no toxicity will come out from this type of organic/natural rubber mattress. It was a wonderful investment well worth every penny, especially when it comes to your health and quality of life. Also, Maddie's excellent customer service was a plus, she was very helpful, super friendly, professional and extremely knowledgeable during our visit. She made the whole experience enjoyable. I will definitely recommend this store to anyone in need of a new and high quality mattress.

Our couch feels wonderful, thanks to the new foam! Great price and service. I highly…read morerecommended them!

Thrilled to see this local business is still operating in the DC area, and garnishing excellent…read morereviews. I used them long ago, when their store was a walk down location in a strip mall, just off Lee Highway. Now I see they've moved to Fairfax. Thanks for the location update because Ineed their help and expert advice once again, to replace the foam in a much too soft sofa cushion.