Tanya was amazing, helpful, patient and knowledgeable! We would highly recommend!!!!! Thank you…read moreTanya!!! Andy Vera

My mom and I went in yesterday to pick out a mattress for the apartment I'm moving into in July…read more The two managers there were incredibly friendly and helpful! We couldn't have been more thankful for their help! Also, they're having a 4th of July Sale for a few weeks, so I'm able to get a queen bed for the price of a twin! I look forward to placing my order & having it delivered :)

Had a great experience looking for sectional…read more Our sales professional​ Nick highly recommend Nick for his vast knowledge of the different Manufactures. And No pressure sale Was a great experience. Nick let us Walk around and just try to see if something we liked when we found our excellent sectional for us.Nick and demonstrated the unique Functions we loved it.still being the first stop I wanted to see 3 other stores to be sure. Nick was gracious and gave us his card with his personal cell phone number. We looked around and had some horrific Furniture shopping. 3 places would not help us at all 1 very pushy and kept trying to up sell us. When we got home I called Nick and Said we wanted the section​al But let him know we were going sleep on it Would be there on Friday. He thanked us for choosing Bobs I said thank you for a great experience. I was a very successful in my professional sales and management career so I knew how to treat and give excellent service always trying to make my customers have the best Experience when shopping with me. Nick was outstanding I always notice my Experience when I shop other professionals. Nick passed with flying colors. So if you stop at Bob's Furniture ask for Nick and receive a great experience. Great Prices and great service.

Just went there for the first time this last weekend. The service was great and they had a very…read moregood selection. The person that sold us the couch was great and very knowledgeable. The manager you was pushing warranties and extras was pushing a little to hard. The delivery people were good but they had to take a door off to get the couch in and didn't put it back correctly and I had to adjust the door when I came home. All in all I would buy here than any of the other furniture places around.

Love this place -- locally produced, high quality mattresses and accessories. You really can't go…read morewrong -- these mattresses are a very good value.

I wish I never purchased a matress from this company. Its the most uncomfortable matress. We…read moreconstantly flip it and it's still uncomfortable. I either sink to the middle or feel like Im rolling off the edge or a sink hole where you are sleeping. I'm a small person so weight isn't causing it to break down like this. My hip hurts often and now my back is beginning to hurt. Also often my neck and shoulders as well. Which I bought multiple specialty pillows to try to help and not much different. Maybe being 45 my body is changing and aches and pains are starting but I rarely wake up feeling restful. I would advise people to do more research and compare with other brands. Within 3 to 4 years of owning this matress it shouldn't be this miserable. I should have listened to others that also unhappy with their Original Mattress. Lesson learned.

So, let me tell you how dope our furniture buying experience was. My husband and I strolled into…read moreAshley's furniture a little bit before black Friday. We were greeted and asked to play a game for Black Friday. We just had to delect a ball from a can. We picked a ball to receive 25% off our order. However, we informed our sales associate, Maryonna, that we were only looking because we were closing on a house and couldn't buy at the time. After walking around for some time, we found our desired bedroom set and our sons. Maryonnna, checked in on us from time to time to give us insight and answer questions. Once we were finished, we told her we would return after our home purchase. She volunteered to write up our totals and send it to us via text, which she did as well as all questions here and there. Fast forward to yesterday. We closed!!! So, as promised, we returned to the store and found Maryonna. They have a Keurig so my husband and I both got coffee...because we thought we were in for a long, hard process. However, Maryonna let us walk around a bit to look at the showroom. She was available to answer all questions that we had. Once we settled on the pieces, she worked with Laura at ther front desk to get our numbers and paper work together. Laura was super awesome too. I had to bug her for a stirrer for my coffee and she found me a new straw from her drawer. The both of them worked together to get our order processed. We later wanted to pay for our sons bed seperate and they were both patient with changing the paperwork. We were in there for a few hours and even a little after close and they were very nice, didn't rush us and helped us thru the whole process. We actually got a few wall decorations and a lamp that we took home and Maryonna wrapped them up really good. The experience was so great that we ended up getting more pieces than planned. In total, we furnished our bedroom, our sons bed room and the dining room. Overall, great experience!! Maryonna was fabulous and took care of us and Laura was wonderful working with too processing all the paperwork, payments and explanations. I would definitely recommend my friends and family to them. My mom is building a house and will be going to them!!!

Before we purchased a mattress at the Fairlawn store I specifically asked if they would take away…read moreor old mattress. The answer was yes. When the delivery guys showed up, they said it was their policy to only take perfectly clean mattresses. This was a 10 year old mattress that was an 8 out of 10. Stay way from the Fairlawn store. They are just use car salesman with lousy delivery people. Never never again will I step inside of an Ashley store.

Bought a bed 3years ago .what a waste of money, now my bed sags in the middle of the mattress. I…read morecalled the company to see what I could do, I was told she would help me trouble shoot the bed to find out what was wrong with it. I told her I 70 years old and could not crawl stoop or bend around the bed to find out. She told me it could be the mattress is broken down and needs replaced and would cost approximately 135.00 dollars. If that was not the problem I would have to trouble shoot with her and if I could not maybe I could find a family member or a friend to help me do this.Bottom line don't waste your money ,after only 3years of normal use at 6,000dollars NOT WORTH it.

On September 19, I ordered a pillow from Sleep Number because the physical store did not have the…read moremodel I wanted in stock. The email confirmation clearly stated that orders usually ship within 4-7 business days. After seven business days passed with no shipping notification or meaningful update, I contacted the store where the order was placed. The store was unable to provide any information about the order. They called another local Sleep Number location, which also did not have the pillow in stock. At no point did the store offer to contact corporate or otherwise investigate the status of the order on my behalf. Instead, I was simply told to call Sleep Number's main customer service number myself. I called customer service on October 8--14 business days after placing the order. The only information they could provide was that the pillow was on backorder and that backorders "usually" ship within 30 days. They could not provide the current status of the backorder, an estimated ship date, or even a reasonable timeframe for when I could expect the order. At that point, I decided to cancel the order through the store where I had originally purchased it. The store told me they could not cancel the order and again directed me to the main customer service number. I ultimately had to call customer service myself to cancel the order. I completely understand that products can go on backorder and that supply-chain issues happen. What I do not understand is the complete lack of communication, ownership, and customer support throughout the process. If Sleep Number cannot fulfill an order within the timeframe stated in its confirmation, customers should be proactively notified and given meaningful information about the delay. Instead, I had to repeatedly make the calls myself, received no useful information, and ultimately had to navigate the cancellation process on my own. This experience has completely undermined my confidence in Sleep Number's customer service. I will not order from Sleep Number again and cannot recommend them based on this experience.

This is the store that you could get lost in and not in a bad way. This store is the type that you…read morewill buy stuff that you didn't even realize you needed until you seen it the different gadgets and things that they have to accommodate your household needs and wants is amazing. I recommend anybody to go to the store because it's set up really nicely in the things that they have a really nice in my opinion it's a bit pricey so make sure that you are aware of that before you go in because once you're in there you're definitely going to want to shop.

Just like all other Bed Bath & Beyonds. I can't complain. Fast, friendly service with decent…read moreprices for what they sell. It's a tad expensive depending on what you buy, but you get what you pay for. I've never had a product fail on me. I bought towels here 10 years ago and I only now need to replace them. I bought towels at Walmart and had to replace them within 2 months. AGAIN, YOU GET WHAT YOU PAY FOR!