Ken was a big help in making our first ever mattress purchase today. We were looking for a…read moreCalifornia King in a certain budget which is hard to find, and he jumped through all the hoops to get it to us as soon as possible. "Good work from the young man" - my husband

Although I ended up buying from their competition, I had a very positive experience here…read more Shopping for a mattress during a pandemic is not exactly the most fun task! For me, though, it was way overdue. I felt a lot better when I was told I could bring in my own pillow to try out on the beds. They also offer pillow napkins, if you prefer. If you're looking for a traditional sales experience, this is your place. It was a very formal sales pitch, including referencing marketing materials on size, budget, etc.

Do NOT. I repeat DO NOT buy a mattress here. They are not responsible or ethical business owners…read more Overpriced, horrible service, poor communication, they lie, need I say more! They're crooks and they go under the name of Campbell Mattress.

I don't know how to begin to describe how horrible this place is. We waited for many months for a…read moremattress they said would be in in a few weeks. They have very little product in their warehouse so most is ordered from the mattress companies themselves which you could have done yourself cheaper and faster. Called the store numerous times; the number was either not working or when it was no one would return messages. Returning a defective mattress was a nightmare as well. The salespeople lie to you and the others openly disparage the owner, Pat McCurren, as well as the business they work for. He won't call you back nor deliver on a promised delivery. Same goes for his sister Jen or his salespeople. The place has had numerous complaints and has financial problems. ( Check out: https://www.firstalert4.com/2024/03/21/first-alert-4-investigates-woman-struggles-get-refund-mattress-direct-goes-through-bankruptcy/. ) The business also goes by Campbell Mattresses (Chesterfield) so buyer beware. Whatever you do don't make the same mistake we did by buying a bed here. I have lost sleep over the horrible mattress they sold us as well as the stress and aggravation I went through over the entire process. Buy a mattress anywhere but this place!

We had a great experience with Dustin! After months of looking online, we finally wanted to go…read morein-person to furniture stores and we liked what we saw here! We were needing a pull-out sofa for one of the rooms and didnt want anything too large. He showed us a feel options, and we settled on a leather sofa. They are certainly busy and he had to step away a few times to finish paperwork with his other customers but we weren't in a rush and didn't mind. Our sofa was delivered a few days later, delivery was seamless. The doorframe to the room it was being placed in was causing it to not fit, but they removed it and quickly put it back in. Pretty good service - if they had more stock options for sofa beds to look at, I would have preferred it BUT I am happy with our choice!

Just moved to the area needed a few fresh items. Large parking lot and a BIG sign so you could not…read moremiss this store. No steps getting in, and the store was well lit. Lots of signage outing pickup or delivery options. We went to the love seat, and chair area where we met Rick. He was working with another couple and spoke to us briefly. My husband I trailed off and looked at a few options. After a while Rick found us. He thought we left but we were just checking out options. We ended up on a bedroom set, chair and work station. He wore up the paperwork on the tablet and we opted to get their credit card. We did have to pay a portion because it exceeded the credit line but we were fine with that. We also opted for the warranty coverage in case of damages. Delivery was schedule for the following Saturday a week away. Overall a great experience. Did not feel pressured to buy at all. Everything cost under $3K.

I saw posts that box drop made on Facebook. I DM'd them for starting pricing. They are open on…read morelimited hours currently, otherwise it is normally by appointment only. We worked with Stuart yesterday to purchase a mattress. He was very easy to work with and we were able to leave quickly with our new purchase. Make sure you bring cash to save 3.5% on credit card fee.

From the owner: "Lowest Prices, Best Quality on Mattresses. 50%-80% Below Retail Pricing." Offering Financing…read moreand Local Delivery for a Fee!

Kevin is a rockstar. We got a smokin' deal on a comfortable Made in USA mattress with a 10-year…read morewarranty. Buy local!

Don't let the simple exterior fool you. It's 10000000% worth the trip. Kevin and Lisa love…read morereferrals and treat every customer amazingly We've bought Our third bed today and multiple pillows protectors etc. For the price of a no name Matress we got a quality bed for our son. It's worth the trip. Plus support local.And let's not forget the variety of pillows they have too. From firm to soft Matress and pillows they will set you up

Service was great. Immediately had someone help us and she made recommendation based on how we…read moredescribed what we wanted. We initially selected firm. She pointed out what that meant based on the brand we selected so we changed to medium. Delivery was on time and set up was great. Able to save a lot of money based on sale plus no interest for 24 month financing which enabled us to keep.our money invested.

The service from the selection, purchase and professionalism by Ken our salesman was great. The…read moredelivery was seemless. The delivery personnel was great. They were cautious of any items, politely and professionally delivered the mattress.

Bought a very expensive mattress from here and got it home, a week later pulled on the mattress…read morelining it up and as I was pulling the mattress the whole side ripped. They never replaced it!!! This means that they sold me a old mattress. I will never ever shop here again.

We love this place! Great customer service and the selection worked for us. We purchased a…read moresectional and a mattress on easy 90 day same as cash. Everything went like clock work, easy peasy. You should check them out. We will be buying more soon!

Nothing but problems w/ this sectional couch. We've had a total of 5 claims on one piece in the 2…read moreyrs we've had it. We are unable to use the recliner for months on end waiting for a tech to come out. Now we have to wait 12 weeks for a motor to be sent out, then more waiting for a guy to schedule to come out to put it in. So, basicly a total of not being able to enjoy the $3,000+ sectional couch recliner for a total of abt 1 out of the two yrs we've owned this huge P.O.S. For the love of all that is good and holy. Spend a little extra and buy from a reputable company w/ decent well made furniture. Value City isn't even that cheap. And their furniture is as cheaply made as you can find anywhere. Looked nice, but nothing but problem after problem.

I just purchased my sectional from VCF 2 weeks ago. Everything was in stock and delivered to me…read morewithin a week. There was a little snafu with my financing terms, which they corrected immediately at the store. The delivery and set up was efficient as well. I had a couple spots on a couple pieces that I assumed happened during transport and VCF was very proactive in scheduling it to be cleaned. The tech just left and I couldn't be happier with the products and customer service

We recently purchased a mattress set from Mattresses & More. It was a very pleasant experience and…read morethe price was exceptional (I explain the exceptional price below). The sales person was very helpful, explained the differences, and made suggestions. They gave us a delivery date and stuck to it. (we even went back and bought some awsome pillows) We price shopped before we bought (as best we could, using the internet to find which mattresses are the same as which other mattresses because national chains rename mattresses to make it harder to compare). Turns out the mattress we purchased at Mattresses & More for $1249 (and free delivery and haul away), was the same mattress we liked at Mattress Firm but they wanted $1549 (on sale) plus $59 for delivery and haul away.

I purchased a Dr. Breuss bed from Jen at this store at the end of last year. It took several weeks…read moreto receive the bed. After getting the run around from the store for several weeks and after repeated calls to them, they indicated there was a problem with the delivery company (I later found out that the original company contracted to deliver was no longer servicing this manufacturer.) The bed finally arrived, almost a month later ,and all was good (until the bed started sagging where I slept. I decided to rotate the bed, this is when I noticed that the bed tag said "sample" on it. This surprised me because I did not purchase a floor sample and why did I have to wait a month if I did. I contacted the store and told Jen that I did not purchase a floor sample and was very unhappy about this. She said that the floor sample was never on the floor and stored in their storage area downstairs. Her word to mine that it was never on the floor. To make a long story short. This situation has gone on for six months now. I am still getting the run around from the store and Jen. She says she is the manager and the decision is hers to make. According to Manager Jen, this is a reputable family run business that has been around for many years. I believe she was insinuating that they are a good firm. I would have agreed initially, as I decided to make this very large purchase from them. Purchasing a new mattress is a very costly undertaking and I did not make the decision easily. To resolve the issue, Jen wants me to use the warranty on the bed (provided by a third party), which will allow a new bed selection. I don't want to choose a new bed from a new bed manufacturer after I researched and found what I thought was the perfect bed. I am not happy. I will not refer anyone to this company ever again. By the way, the bed I selected, after researching beds for more than 1 year, is no longer being sold by this company. Basically, for six months I was under the impression that they would replace the bed once it became available. Not so. I am done! No recommendations coming from St. Louis for Mattresses and More!

I spent $12,000 on furniture at Ashley HomeStore in Saint Peters, MO, and the experience has been…read moreterrible. I paid $600 for white glove delivery, and both delivery attempts resulted in my couch being damaged. On the second attempt, the delivery driver came into my home smelling strongly of marijuana. I repeatedly asked not to have an extended warranty added, yet the salesperson added it anyway -- it even showed up on my credit card statement. I am still waiting on the mattress cover I purchased. Customer support has given me the runaround despite my emails and texts proving the damages and issues. Buying furniture should not feel like dealing with a used car salesman. Extremely disappointed in Ashley HomeStore.

I'm assuming that Ashley uses the "who's up" system like every other furniture store in the land. I…read morewalked the entire store on a Monday by myself never being greeted or approached or even said goodbye to when there was an employee fluffing pillows near the door. I was looking for a desk and I did see 5-6 different options on the sales floor. The Ashley product is just decent enough and their prices are just decent enough. There really wasn't anything on the floor speaking to me and the no contact with all the salespeople sitting at a table in the middle of the store left a bad taste. Not sure how you expect to sell the furniture or the paper!