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    Midwest Clearance Center

    4.2 (5 reviews)
    Closed 10:00 am - 6:00 pm

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    8 months ago

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    Furniture Outlet - This TV stand is on sale for only $299

    Furniture Outlet

    3.4(5 reviews)
    2.9 mi

    This place was formerly Saint Ann Furniture and has changed its name. I am SO disappointed in their…read morecustomer service! I was a prior customer of theirs and several of my family members because of my recommendation. I needed a little living room set for my front living space as I have two one of which already furnished. I also needed bunk beds for my children. I went into the store made my selections, was already financed. Was set to pick up the furniture the next day. I did so on a flatbed trailer with NOTHING on it but the sofas and a bunk beds. The sofas were pre wrapped by them somthere was no way to see the damage until unwrapped. Got the furniture home, began to unwrap the items and in the love seat there was a tear and deep hole in the bottom of the sofa and what looked to be an ink mark on the arm. I immediately stopped unwrapping called the store and advised of the damaged sofa. Gentleman answered and the main woman who sold it to me was not there. He advised to take photos and provided an email. I did and sent them immediately! After no response we called a few days later, at this time I have not opened my childrens bunk beds nor have I touched the damged furniture still has the remaining wrapping on it. Spoke with the lady owner she stated and began to speak really fast in that she woild reorder the furniture give her a week however she said they would NOT pay for delivery because they are paying for it to be delivered to the store??? What does that have to do with a paying customer whose furniture was damaged? I did nothing wrong and she stated she didnt either...I didnt say that she did, I wasnt beligerant speaking loud or anything to that effect Im pretty patient...So I told her if she was not going to deliver the new sofa who would pick hers up? And I advised if this was the way they do business then so be it I will never be a customer again. She stated she would throw in a rug for the trouble. A week and 3 days pass, no call from her we call her back she says the sofa is not there give another week. We call back a week later she stated it was in stock and she will call us back that night or the next day about possible delivery.Heard nothing back..Gave her a few more days then went up to the store...She was not there we left a message with the gentleman. She finally calls back this is almost week 3 later and says they will deliver Wednesday...I asked if she will still provide the rug for ALL the inconvinence? She stated no she is paying for delivery but in essence she would need to come to my house anyhow to pick up her damaged item right!? Finanace company did not like how it was being handled and explained if I had any issue to call them back as they had to push my first payment back because I had not received all my product. I skipped several places that would except the financing I had but I came here because I had good experience in the past. NEVER AGAIN...Once they sale you something they have no consideration of customer service or customer retention. I can hope that my furniture will be here wednesday and it is NOT the showroom floor set that she offered me. I dont want to pay for furniture that people had sat on etc. I was ok.with patiently waiting for the other furniture to come in...In three weeks we had NO communication from the store.on status we had to continue calling and FINALLY going up there because of the lack of them communicating to us, their customers. Finally after visiting the store the next day we got a call. I will update review if anything miraculous changes otherwise I would NOT recommed anylonger on the fact that customer service is big with me and showing empathy toward the situation, and COMMUNICATING WHERE MY FURNITURE WAS AT. ..None of which were shown. I thought they were good people obviously not. ..Money is first and foremost with this place. ***Update*** Sofa was delivered in a beat up minivan by her family members. They were nice and set up the sofa, however, took photos of the larger couch stating and I quote "You could not have damaged this sofa, because you got the bigger sofa in without damage. Can I take a photo of the non damaged sofa?" I guess they really thought we damaged the sofa.. Needless to say she did NOT pay professional movers, and of course I did NOT get the rug she said she would throw in. Never again!

    I love the service and delivery. I had a way better experience with them than I did Ashley…read morefurniture. This will forever be my furniture go to!

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    Furniture Outlet - Bedroom sets starts from $289.99 at Furntirue Outlet in ST. Ann

    Bedroom sets starts from $289.99 at Furntirue Outlet in ST. Ann

    Furniture Outlet
    Furniture Outlet

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0(65 reviews)
    3.9 miSt Ann
    $$
    Offers payment plans
    Established in 1991

    I regularly purchase furniture for rental properties and have never had such a frustrating delivery…read moreexperience as I did with Bob's in St. Ann, MO. On the second attempt to deliver, I clearly requested an hour's notice since I don't live at the property. Instead, I received a text less than 15 minutes before their arrival at 8:30 a.m. -- no consideration or proactive communication. They knew the day before that I was the second stop and could have easily notified me sooner. There was zero mention that someone had to be physically present at the property -- not in the store, not in the confirmation email, and not in any of the text messages. I even had a door code ready and was available by phone, but that wasn't acceptable to them either. The communication failures at every stage -- in-store, via text, and during delivery coordination -- were unacceptable. This will be the last time I purchase from Bob's. If you value clear communication and reliable delivery, I'd recommend looking elsewhere.

    No issue with the sales people. But the delivery customer service people are unprofessional. You…read morehave to twist their arm to receive an actual phone call or leave a voice mail. They use text messages and e-mails that have contradictory delivery time frames. And the live chat person doesn't line up with the e-mail information either. They tried to deliver on a Saturday at 7am, when the email said after 8am. Then refused to come back in action known as a "Turn Around." Then despite requesting some time frame any day of the week between 8am and 5pm. The most recent info suggests they will try to deliver after 9pm on a weeknight. Ordered the couch a month ago, still don't have it.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Midwest Clearance Center

    Midwest Clearance Center

    4.5(2 reviews)
    6.3 mi

    Great service, great prices, overall great experience, they have a wide selection of Ashley…read moreFurniture, usually arrives quicker than Ashley Homestore because it comes from a different Ashley warehouse

    In end of 2023 and early 2024 we were looking to upgrade our living room furniture set. We stopped…read moreby quite a few furniture stores in St. Louis. We ended up looking at Carol House Furniture, Ashley Furniture, Value City Furniture, Furniture Outlet, Macy's, American Freight Furniture, La-Z-Boy, Bob's discount furniture to name a few. We found a living room set at Ashley Furniture that we really liked but they were playing games with us on pricing. Originally they were quoting us $3900.00 for the Sofa, Love Seat, Ottoman and Chair and a half. We continued on with our quest and ended up at Midwest Clearance Center. They can get the same exact set we wanted at Ashley Furniture. We haggled a bit on the price and we ended up buying from Midwest Clearance Center. We ended up saving $1400.00 from the original quote we got from Ashley Furniture. That price we paid from Midwest Clearance Center also included a 5 year protection plan from a third party. During delivery, the delivery service ripped the armrest fabric on our love seat and we had Midwest Clearance Center order the panel and they replaced it. After they were done, you could not tell that panel was replaced. Although we had a small issue with the delivery, Midwest Clearance Center does have a great service department. They have addressed our issue. If you are looking to buy furniture, check around and find what you like and try checking with Midwest Clearance Center to see if they can order it for you and save some money on top of it. I have been impressed with their responsiveness and service.

    Midwest Clearance Center - furniture - Updated May 2026

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