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    Mattress Direct

    3.7 (3 reviews)
    Open 10:00 am - 8:00 pm

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0(65 reviews)
    6.6 miSt Ann
    $$
    Offers payment plans
    Established in 1991

    I regularly purchase furniture for rental properties and have never had such a frustrating delivery…read moreexperience as I did with Bob's in St. Ann, MO. On the second attempt to deliver, I clearly requested an hour's notice since I don't live at the property. Instead, I received a text less than 15 minutes before their arrival at 8:30 a.m. -- no consideration or proactive communication. They knew the day before that I was the second stop and could have easily notified me sooner. There was zero mention that someone had to be physically present at the property -- not in the store, not in the confirmation email, and not in any of the text messages. I even had a door code ready and was available by phone, but that wasn't acceptable to them either. The communication failures at every stage -- in-store, via text, and during delivery coordination -- were unacceptable. This will be the last time I purchase from Bob's. If you value clear communication and reliable delivery, I'd recommend looking elsewhere.

    No issue with the sales people. But the delivery customer service people are unprofessional. You…read morehave to twist their arm to receive an actual phone call or leave a voice mail. They use text messages and e-mails that have contradictory delivery time frames. And the live chat person doesn't line up with the e-mail information either. They tried to deliver on a Saturday at 7am, when the email said after 8am. Then refused to come back in action known as a "Turn Around." Then despite requesting some time frame any day of the week between 8am and 5pm. The most recent info suggests they will try to deliver after 9pm on a weeknight. Ordered the couch a month ago, still don't have it.

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Mattress Direct

    Mattress Direct

    3.2(11 reviews)
    4.4 miSt Peters

    Do NOT. I repeat DO NOT buy a mattress here. They are not responsible or ethical business owners…read more Overpriced, horrible service, poor communication, they lie, need I say more! They're crooks and they go under the name of Campbell Mattress.

    I don't know how to begin to describe how horrible this place is. We waited for many months for a…read moremattress they said would be in in a few weeks. They have very little product in their warehouse so most is ordered from the mattress companies themselves which you could have done yourself cheaper and faster. Called the store numerous times; the number was either not working or when it was no one would return messages. Returning a defective mattress was a nightmare as well. The salespeople lie to you and the others openly disparage the owner, Pat McCurren, as well as the business they work for. He won't call you back nor deliver on a promised delivery. Same goes for his sister Jen or his salespeople. The place has had numerous complaints and has financial problems. ( Check out: https://www.firstalert4.com/2024/03/21/first-alert-4-investigates-woman-struggles-get-refund-mattress-direct-goes-through-bankruptcy/. ) The business also goes by Campbell Mattresses (Chesterfield) so buyer beware. Whatever you do don't make the same mistake we did by buying a bed here. I have lost sleep over the horrible mattress they sold us as well as the stress and aggravation I went through over the entire process. Buy a mattress anywhere but this place!

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    Mattress Direct
    Mattress Direct
    Mattress Direct - Sleep Rules

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    Sleep Rules

    Mattress Firm Chesterfield Commons

    Mattress Firm Chesterfield Commons

    4.4(9 reviews)
    9.4 mi
    $$$

    Dino and his partner delivered our new bed. They were courteous and polite and did their job well…read moreand efficiently! Thank you!

    I just wanted to take a minute to review this store. I don't typically review retailers, but this…read moreone deserves it. My wife and I have been shopping for a new mattress for a few days and had been into Sam's looking at them. As we were leaving Sam's, I saw the Mattress Firm and we decided to go in and take another look. I say another look because we had actually been in another location yesterday. When we walked in, we were greeted by Jordan, who introduced himself and asked what he could help us with today. Then we all had a good laugh because we were in a mattress store, obviously we were looking at mattresses! Jordan warmed us that he was going to be asking us a lot of questions and that they were probably going to seem repetitive, but he was just trying to get us a mattress that was exactly what we wanted. All told, we probably spent an hour in the store. We tried multiple mattresses and we were never pushed towards anything, which was really refreshing! We found a mattress that we really liked and even ended up with one of the frames that elevates the head. Jordan asked me about one while were looking at the different mattresses, and I told him that I wasn't interested in one because it would be like a hospital bed. After we found a mattress we really liked, Jordan asked me if I had ever been on a bed that could elevate the head or feet. I admitted that I hadn't and he asked me if I wanted to see what it felt like. I thought what the heck, we're here anyway, so we tried it out. I wasn't crazy about elevating my legs, but I really liked being able to elevate my head. I had no idea I'd like it, and actually thought I'd hate it, but ended up buying it. All in all, a fantastic experience with an incredibly knowledgeable and personable salesperson. Next time one of the beds in the house needs a new mattress, I'm going back to see Jordan.

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    Mattress Firm Chesterfield Commons
    Mattress Firm Chesterfield Commons
    Mattress Firm Chesterfield Commons

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    Mattress Direct - mattresses - Updated May 2026

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