I just wanted to take a minute to review this store. I don't typically review retailers, but this…read moreone deserves it. My wife and I have been shopping for a new mattress for a few days and had been into Sam's looking at them. As we were leaving Sam's, I saw the Mattress Firm and we decided to go in and take another look. I say another look because we had actually been in another location yesterday. When we walked in, we were greeted by Jordan, who introduced himself and asked what he could help us with today. Then we all had a good laugh because we were in a mattress store, obviously we were looking at mattresses! Jordan warmed us that he was going to be asking us a lot of questions and that they were probably going to seem repetitive, but he was just trying to get us a mattress that was exactly what we wanted. All told, we probably spent an hour in the store. We tried multiple mattresses and we were never pushed towards anything, which was really refreshing! We found a mattress that we really liked and even ended up with one of the frames that elevates the head. Jordan asked me about one while were looking at the different mattresses, and I told him that I wasn't interested in one because it would be like a hospital bed. After we found a mattress we really liked, Jordan asked me if I had ever been on a bed that could elevate the head or feet. I admitted that I hadn't and he asked me if I wanted to see what it felt like. I thought what the heck, we're here anyway, so we tried it out. I wasn't crazy about elevating my legs, but I really liked being able to elevate my head. I had no idea I'd like it, and actually thought I'd hate it, but ended up buying it. All in all, a fantastic experience with an incredibly knowledgeable and personable salesperson. Next time one of the beds in the house needs a new mattress, I'm going back to see Jordan.

Dino and his partner delivered our new bed. They were courteous and polite and did their job well…read moreand efficiently! Thank you!

Best selection of major name brands at the lowest possible prices! With Campbell Sleep products…read moremade right here in Missouri so you get the most mattress for your money!

From the moment my husband and I stepped into the showroom, Ray went out of his way to make the…read moreselection process effortless, delivery and setup and removal of the old mattresses was equally painless. Overall we couldn't be happier with our purchase.

If you are looking for a new mattress, I suggest Mattress Firm West County. There you will meet…read more"Joshua", who is most knowledgeable in finding the mattress to meet your needs. May I also suggest getting an adjustable bed frame. It's a whole new experience in the bedroom. Libby W.

I was dreading the mattress-shopping trip immensely due to my prior not-so-good "customer service"…read moreexperiences I have had the past few years. But the dreaded trip had to be done. Upon entering the Mattress Firm at 15464 Manchester in Ellisville, MO--all I can say is WOW! My family and I were greeted by Dana as we entered. After a brief explanation of what I was looking for, Dana, using her vast knowledge of the products, proceeded to show me the various mattresses available. She listened to me and catered to my needs. She was patient and allowed me to take my time. By the time this visit was completed, I was much more relaxed and actually looking forward to receiving my purchase. All I can say is that Dana rocks!! Thank you! Kudos :)

Lovely store. Brightly lit and stock was well laid out. They even have a little cafe in the back of…read morethe store with complimentary coffee, water, and mini ice cream cups. Terry was friendly, informative, and patient. Answered all our questions and provided information regarding delivery and supplemental warranty policies they have available. We'll definitely be back once we get our apartment and figure out which pieces would work best for our space. Thanks for all of your help today, Terry!

We came here to look around for new basement furniture. They have a nice variety of furniture to…read morefit the needs of all customers. So many options and the store layout is great. Sectionals in one area vs other stores they are scattered around. We told one of the sales associates that we were just looking (because who wants someone hovering while you are shopping) and he stayed away. However, he kept an eye out on us in a good way because adverb we had a question, he quickly made himself available. Then he would give us our space again. That was amazing! It's good to read your potential buyers and not hover. The prices were decent with nice quality furniture. He gave us really good information and when we are ready to purchase, we will surely return here and connect with the same associate. Side note, they have a cute coffee and candy area.

Who knew that buying a mattress could be such a pleasant experience?! Before going into Mattress…read moreDirect, I went to two other well-known mattress stores. The salesmen were typical salesmen and were trying to push me to get something I really didn't want. That was NOT the case at Mattress Direct or with the salesperson, Anne Marie. She is great! She explained that they do not earn a commission, so she wanted me to get what I wanted, not what was most expensive. If I ever need a mattress again, I'll go back and I'll refer anyone I know to get their mattresses at Mattress Direct, specifically from Anne Marie.

I can't say enough about the incredible patience, courtesy and professionalism extended to me by…read moreMichael at St Louis Mattress and Furniture Warehouse. I left a message explaining what I needed and much to my surprise within a short period of time Michael returned by call. I wanted to order a frame to fit a 1950's headboard and footboard. From the first phone call (yes I made several calls) Michael graciously walked me through the process and the importance of providing him with accurate measurements and specific details so he could determine the appropriate frame I needed. After placing an order, Michael again took the time to confirm the information I provided and explained why he recommended another choice. Within just a few days I received the frame that was a perfect fit. Each time I spoke with Michael, he treated me as though I was his most important customer and he gave me as much time I needed. Also, his delivery men also respectful, courteous and professional. I high recommend St Louis Mattress and Furniture Warehouse. Joyce S Very Satisfied Customer

this place has taken great care of needs. including returning a mattress and exchanging it for a…read moredifferent one. amazing service.

If you want a store that stands by its product this is the place to go too. Do not waste your time…read morewith other mattress stores!! I repeat do not waste your time! This is a mom and pop store that will go above and beyond too make sure you are taken care of! They literally made a delivery for me at ten o'clock at night to make sure that my pregnant wife had a bed to sleep on. Do not go anywhere else!

Kevin is a rockstar. We got a smokin' deal on a comfortable Made in USA mattress with a 10-year…read morewarranty. Buy local!

This is one of those things that seems too good to be true, but you figure you'll try it anyway…read morebecause you prefer to shop small and local and hope it does work. We ended up saving a large amount on a mattress and it was the most pain-free experience ever! We had done our research and were feeling overwhelmed at the sheer number of mattresses out there. We stopped by Preferred Mattress and provided some info about what type mattress we were looking for. Ed replied with three or four that they had in stock. We went to Macy's before to try them out but the sales staff was too pushy. After checking out a few at Preferred Mattress we picked out one we loved. It was placed in our bedroom later that day. Pricing was insanely good. Delivery guys were great. The whole experience was super easy. Highly recommend! If you need a bed go see Ed!!!! P.S. We were lucky to meet Luna the Famous Shiba Inu Puppo that is sometimes there.

Good prices on quality products with full service delivery and setup. They also removed the old…read moremattress and bed frame.

If I could give ZERO stars, I would. Buyer beware!! Seriously, go check the St. Louis BBB…read more Promised product never arrived; no one answers the phone. No one returns messages left (voice, text, email). All but one store have closed. That should tell you something. We had to drive BACK to the St Peters location to demand a refund or upgrade. Patrick runs a really crap business.

AVOID! Not sure how this place is still in business. You will NOT get your mattress in the time…read morepromised...if at all. And good luck reaching someone or getting a straight answer. BUYER BEWARE!

Daniel was the only staff member in the store, and made is feel like our mattress need was his…read morepriority. He gave us great tips on choosing a mattress, was honest, patient And helped get us the best price! This was the best shopping experience I've probable ever had! Thanks, Daniel!!

Ken was a big help in making our first ever mattress purchase today. We were looking for a…read moreCalifornia King in a certain budget which is hard to find, and he jumped through all the hoops to get it to us as soon as possible. "Good work from the young man" - my husband