Do I recommend? 10/10!!!!!!!! Don't let the outside of the building fool ya, this place is grade…read moreA+. 1. These guys are amazing. 2. The products are great. 3. Experience in this store is what you need to made an educated and confident decision for an investment i. Tour bedroom. I called these guys and they answered every question I had over the phone. Let me tell ya, a had a lot lol. They had the patience of a saint and the knowledge of one too. I had made multiple phone calls that day and they were the only ones who didn't treat me like I was wasting my time. Once they told me the prices, which were half of what I had seen all day, I had to go see it for myself. Once I got in store I spoke with them and they had me in the perfect bed within 30 minutes. There wasn't a rush, they were just that good. They actually got me in a bed I wasn't looking for and I thank them for it. Not only was it cheaper, it felt better than the original I had picked out. Then they set me up with an adjustable bed frame that, as they say, does everything but park the car. I got all of this at the same price I would've gotten a frame anywhere else. Best part, I WALKED OUT WITH MY MATTRESS THE SAME DAY!!!! Being in sales before myself, I commend them on their honesty and ability to explain products and pricing to me. Thank you thank you thank you form my wife and I. You guys are the best and we appreciate the hospitality. I've had my bed for a couple weeks now and everything is perfect. 100% recommend!!!!!!!

Was looking for a queen bed frame and found that they have them on their website for $50 and $55…read more Cheaper than some other places in town. Stopped by to pick one up, only to find that the prices are actually $60 and $65. (More for a frame with wheels.) Person working there just said "I guess the boss hasn't updated the website in a while. Stuff just costs more now." Not a huge deal, but would suggest either keeping the pricing updated or remove it from the site if they won't honor it. I would also suggest going through the store and updating the signs. There are multiple in the store with spelling and grammar mistakes. Looks unprofessional. Might want to go ahead and remove some of them too, seems like every surface in the store has a homemade sign on it. Frame was in stock and associate loaded it in my car for me. Very nice. Have bought from here before and will probably buy again, but will confirm pricing in person before planning a purchase.

this place has taken great care of needs. including returning a mattress and exchanging it for a…read moredifferent one. amazing service.

I can't say enough about the incredible patience, courtesy and professionalism extended to me by…read moreMichael at St Louis Mattress and Furniture Warehouse. I left a message explaining what I needed and much to my surprise within a short period of time Michael returned by call. I wanted to order a frame to fit a 1950's headboard and footboard. From the first phone call (yes I made several calls) Michael graciously walked me through the process and the importance of providing him with accurate measurements and specific details so he could determine the appropriate frame I needed. After placing an order, Michael again took the time to confirm the information I provided and explained why he recommended another choice. Within just a few days I received the frame that was a perfect fit. Each time I spoke with Michael, he treated me as though I was his most important customer and he gave me as much time I needed. Also, his delivery men also respectful, courteous and professional. I high recommend St Louis Mattress and Furniture Warehouse. Joyce S Very Satisfied Customer

We came here to look around for new basement furniture. They have a nice variety of furniture to…read morefit the needs of all customers. So many options and the store layout is great. Sectionals in one area vs other stores they are scattered around. We told one of the sales associates that we were just looking (because who wants someone hovering while you are shopping) and he stayed away. However, he kept an eye out on us in a good way because adverb we had a question, he quickly made himself available. Then he would give us our space again. That was amazing! It's good to read your potential buyers and not hover. The prices were decent with nice quality furniture. He gave us really good information and when we are ready to purchase, we will surely return here and connect with the same associate. Side note, they have a cute coffee and candy area.

This was the first place we went to looking for new great room furniture. Since it was the first…read moreplace, we didn't want to make a decision right away. We went to all the other furniture stores around the same area over a 3 day weekend. Salepeople were annoying and we couldn't quite find what we wanted. We ended up back at Bob's. The salesman that helped us the first day was great. He kept his distance, but was around to answer questions if we needed. He wasn't pushy or hovering. We we asked for him to help us, and we came back,bust he wasn't there yet. A manager came to speak with us about it. She was absolutely lovely and genuinely kind. They also have a complementary café area. With coffee , candy and ice cream. My kids were very excited about that. The only negative thing I have to say is that they said the furniture won't be here for two months That time to get rid of our old furniture and get the room ready. So it's really not that negative for us, but maybe for someone that needed in Furniture ASAP. We went during the memorial day sales, and I do believe we got a great deal.

I wanted to get my partner a new bed because he is going into a memory care facility. I walked…read moreinto the store thinking I would need it in 4 days and Tyler made sure I would get it. He also said that the mattress could be held on will call if necessary. Of course the plans had changed and so that is what happened. Tyler called me with follow up on the delivery process and everything followed a smooth path. The delivery department gave me a time the night before and 10 minutes before they arrived. They did a great job putting it together. The product is really great and wonderful for a person who needs physical and psychological support. I really was particularly impressed in the situation I was in to get such great service. Thank you Tyler for all the support you provided with the twists and turns this process can take. It would be a cinch with a "normal" mattress purchase!

STOP LOOKING AROUND! Verlo is the BEST that you will find out there! They have a lifetime comfort…read moreguarantee on the mattress. They can adjust the mattress to softer or firmer over time if you like. They can custom build your mattress, so you could have soft on one side and firm or medium on the other side or any combination. Their adjustable bases are off the highest quality and do so much. Great elevation of legs and head to meet your needs. They stand behind their mattresses and are built in the USA, so no foreign fillers. Great prices and even Greater Service! Quick delivery as well! Go see them today!!

salesman predetermined what he wanted me to buy. He had a very bad attitude, talked over me when I…read moreasked questions he responded by directing me to what he wanted. Terrible store experience, I f lt like I was buying a car!

This place is awesome. They take time with you and explain everything clearly . Joe my salesman I…read morewould recommend to everyone. He has done everything to make my experience perfect including making an exchange cause the one I picked wasn't working for me. Today went back and joe was happy to make me happy and said if this one doesn't work for me come back and he'll make sure I get the one that right for my sleep . Thanks Joes you have made this so easy and relaxing

Professional and helpful. They allowed me time to stop and help me make sure that I got the right…read morebed that fit me, with absolutely excellent customer service.

We just stopped in to check out mattresses. There was a heavy fragrance of air fresheners in the…read moreair and I couldn't stay. I don't understand why everyone thinks air fresheners equal clean. They don't. What are they covering up? I have a terrible sensitivity to fragrance that gives me terrible headaches that will not go away for several days. It prevents me from many activities. I had to stop shopping at several stores because of this. A mattress store is the last place I would've expected I would have to avoid.

I'm thrilled with the new mattress they made for my little antique convent bed. It wasn't cheap,…read morebut where else are you going to get a special size? I was treated very nicely, and the owner explained my options and gave me the pros and cons of each. Excellent purchase.

If I could give Maplewood Mattress 10 stars, I would! My wife and I bought two long twins to make a…read moreking. My wife was very happy with hers, but mine was too firm. Justin worked with me for months - yes, months - until I got the perfect mattress for me. No other mattress store, online or otherwise, would have been so patient and diligent. Everyone at Maplewood Mattress was helpful, friendly and knowledgeable. And the fact that the mattresses are made here of locally sourced materials makes the whole experience even more gratifying. Thank you, thank you, thank you!!!

The online return policy is not very transparent. If you order online and you need to return your…read moreitem you must pay to ship it back and the customer service process is slow and requires multiple follow ups. Avoid Ashley furniture if you can! I spent $400 to ship back dining chairs, a costly mistake

So 1.8 m followers well I'm the 1 that's not satisfied they brought my couch out it was to big to…read moreget into my house I'm not blaming Ashley for the tearing up of my house but it still their store that contracted the moving crew so it's still there issues to make it right. The movers broke my front door off the hinges , put a hole in my wall and when they couldn't get the house from the front door they went to the back door after breaking the glass out of my screen door my mentality challenged daughter was asked to help with holding the door she was cut by glass and bleeding and after all of that we had to send the couch back for a smaller one , my front door wouldn't close so I had to take off work the next day so my house wouldn't just be left open so I missed pay. So after going back to the store to select a smaller couch I added a lamp it was supposed to come with the 2nd couch it didn't come tried to make me com and pick it up , no it was supposed to be on the truck with the couch , so now arrangements are made with a live person on the phone for it to be delivered today September 25th I'm waiting and took off another day to be here for the lamp only to find out that if I didn't respond to some Jenny chat box text within 3 hours I would have reschedule sorry if I've already made arrangements why aren't they up holding the arrangement that was set in place . I work at a hospital saving lives I can't be checking a phone all day for a robot text message, so now I m not getting a lamp today and I've lost money cause I could've went to work SO ASHLEY FURNITURE IT IS YOUR FAULT CAUSE YALL HIRED THE MOVING COMPANY. So you get rating and I'm a first and last time customer.

My wife and I ordered a sectional from Carol House Furniture for the first time. The service at the…read morestore was fantastic, and so were the delivery guys who brought us the sectional and set it up in our new 5th floor loft downtown. Carlos Senior and Carlos Junior were extremely professional. They were driven to have our 5-piece sectional delivered and set-up in spite of the troubles we had with our elevator. With service like this my wife and I will definitely make another purchase at Carol House.

Ok bit of background.. over the years we have purchased numerous items from Carol House. No more…read more Ordered couch, received message saying item was in. Called to finish paying and arrange delivery. Recorded message with multi layered prompts. Delivery mailbox, sales mailbox.....no on available to take call . Left message before lunch. Received callback around dinner time. Explained that I wanted to pay for item and arrange delivery. Thenr response..if you pay over phone there is a 3% charge. NOT for using a card....just for doing it over the phone. Next day went in store paid by card. Eight sales people sitting around. Never again...