Do I recommend? 10/10!!!!!!!! Don't let the outside of the building fool ya, this place is grade…read moreA+. 1. These guys are amazing. 2. The products are great. 3. Experience in this store is what you need to made an educated and confident decision for an investment i. Tour bedroom. I called these guys and they answered every question I had over the phone. Let me tell ya, a had a lot lol. They had the patience of a saint and the knowledge of one too. I had made multiple phone calls that day and they were the only ones who didn't treat me like I was wasting my time. Once they told me the prices, which were half of what I had seen all day, I had to go see it for myself. Once I got in store I spoke with them and they had me in the perfect bed within 30 minutes. There wasn't a rush, they were just that good. They actually got me in a bed I wasn't looking for and I thank them for it. Not only was it cheaper, it felt better than the original I had picked out. Then they set me up with an adjustable bed frame that, as they say, does everything but park the car. I got all of this at the same price I would've gotten a frame anywhere else. Best part, I WALKED OUT WITH MY MATTRESS THE SAME DAY!!!! Being in sales before myself, I commend them on their honesty and ability to explain products and pricing to me. Thank you thank you thank you form my wife and I. You guys are the best and we appreciate the hospitality. I've had my bed for a couple weeks now and everything is perfect. 100% recommend!!!!!!!

My daughter and I went here because it was close to a place we were previously. We knew size, type…read moreof construction and pressure we wanted. The salesman listened to us, treated us with respect, offered us many options, and informed us delivery fee in advance. We were pleasantly surprised that they had a queen-sized Sealy Hybrid plush for half the online price with one small black spot on the side, which was disclosed prior to purchase. The spot did not bother us, and we were thrilled to learn they could deliver same day ( maybe because it was on the weekend?) and would get a discount for providing 1 person to assist delivery driver with removing our old mattress and installing the new one. The driver was courteous, friendly notified us he was en route. Happy customers!

this place has taken great care of needs. including returning a mattress and exchanging it for a…read moredifferent one. amazing service.

I can't say enough about the incredible patience, courtesy and professionalism extended to me by…read moreMichael at St Louis Mattress and Furniture Warehouse. I left a message explaining what I needed and much to my surprise within a short period of time Michael returned by call. I wanted to order a frame to fit a 1950's headboard and footboard. From the first phone call (yes I made several calls) Michael graciously walked me through the process and the importance of providing him with accurate measurements and specific details so he could determine the appropriate frame I needed. After placing an order, Michael again took the time to confirm the information I provided and explained why he recommended another choice. Within just a few days I received the frame that was a perfect fit. Each time I spoke with Michael, he treated me as though I was his most important customer and he gave me as much time I needed. Also, his delivery men also respectful, courteous and professional. I high recommend St Louis Mattress and Furniture Warehouse. Joyce S Very Satisfied Customer

Lovely store. Brightly lit and stock was well laid out. They even have a little cafe in the back of…read morethe store with complimentary coffee, water, and mini ice cream cups. Terry was friendly, informative, and patient. Answered all our questions and provided information regarding delivery and supplemental warranty policies they have available. We'll definitely be back once we get our apartment and figure out which pieces would work best for our space. Thanks for all of your help today, Terry!

We came here to look around for new basement furniture. They have a nice variety of furniture to…read morefit the needs of all customers. So many options and the store layout is great. Sectionals in one area vs other stores they are scattered around. We told one of the sales associates that we were just looking (because who wants someone hovering while you are shopping) and he stayed away. However, he kept an eye out on us in a good way because adverb we had a question, he quickly made himself available. Then he would give us our space again. That was amazing! It's good to read your potential buyers and not hover. The prices were decent with nice quality furniture. He gave us really good information and when we are ready to purchase, we will surely return here and connect with the same associate. Side note, they have a cute coffee and candy area.

We visited today with my father-in-law (FIL) after purchasing a mattress & ergo vase set for him at…read morea different location. Even though a sale and upgrades may have been possible, the sales associate provided excellent service in answering all of the questions that we hadn't asked. This friendly service at no additional charge including ability of FIL to try out relative firmness of options proved a valuable component of completing the sale process. If you stop by, talk to Tyler! He'll listen & help with your mattress selection!

I wanted to get my partner a new bed because he is going into a memory care facility. I walked…read moreinto the store thinking I would need it in 4 days and Tyler made sure I would get it. He also said that the mattress could be held on will call if necessary. Of course the plans had changed and so that is what happened. Tyler called me with follow up on the delivery process and everything followed a smooth path. The delivery department gave me a time the night before and 10 minutes before they arrived. They did a great job putting it together. The product is really great and wonderful for a person who needs physical and psychological support. I really was particularly impressed in the situation I was in to get such great service. Thank you Tyler for all the support you provided with the twists and turns this process can take. It would be a cinch with a "normal" mattress purchase!

salesman predetermined what he wanted me to buy. He had a very bad attitude, talked over me when I…read moreasked questions he responded by directing me to what he wanted. Terrible store experience, I f lt like I was buying a car!

This place is awesome. They take time with you and explain everything clearly . Joe my salesman I…read morewould recommend to everyone. He has done everything to make my experience perfect including making an exchange cause the one I picked wasn't working for me. Today went back and joe was happy to make me happy and said if this one doesn't work for me come back and he'll make sure I get the one that right for my sleep . Thanks Joes you have made this so easy and relaxing

Professional and helpful. They allowed me time to stop and help me make sure that I got the right…read morebed that fit me, with absolutely excellent customer service.

We just stopped in to check out mattresses. There was a heavy fragrance of air fresheners in the…read moreair and I couldn't stay. I don't understand why everyone thinks air fresheners equal clean. They don't. What are they covering up? I have a terrible sensitivity to fragrance that gives me terrible headaches that will not go away for several days. It prevents me from many activities. I had to stop shopping at several stores because of this. A mattress store is the last place I would've expected I would have to avoid.

Alright, so 6 year review...still amazing. I've since moved out of St. Louis and upgraded to a King…read moreBed. That said, when my family is out of town I still sleep on this matress. Below is my previous review....it's amazing (the mattress...not my review). After stopping in at all the big shops, I stopped in and test out their mattresses. I was amazed to find they build all their mattresses by hand and on sight (the owner gave me a tour of the entire facility). I tested out the mattresses and I was very impressed with the quality and feel. The prices were more than competitive, roughly $200-400 less than what I feel was equitable model of a "nation-wide" brand. I wanted to wait several months before reviewing the mattress. I have to admit I am incredibly pleased. Never have I slept better. The quality and look of the mattress is equal if not superior to mid-range/highend range memory foam mattresses. I wanted to repost this review because five years out, this is one of the best investments I've made in my life! I just recommended this business to some family members and I know they'll be just as satisfied as me! If you're in the St. Louis area, and you want a good night sleep, you owe it to yourself to stop by this store and experience this great product.Alr

I'm thrilled with the new mattress they made for my little antique convent bed. It wasn't cheap,…read morebut where else are you going to get a special size? I was treated very nicely, and the owner explained my options and gave me the pros and cons of each. Excellent purchase.

The online return policy is not very transparent. If you order online and you need to return your…read moreitem you must pay to ship it back and the customer service process is slow and requires multiple follow ups. Avoid Ashley furniture if you can! I spent $400 to ship back dining chairs, a costly mistake

So 1.8 m followers well I'm the 1 that's not satisfied they brought my couch out it was to big to…read moreget into my house I'm not blaming Ashley for the tearing up of my house but it still their store that contracted the moving crew so it's still there issues to make it right. The movers broke my front door off the hinges , put a hole in my wall and when they couldn't get the house from the front door they went to the back door after breaking the glass out of my screen door my mentality challenged daughter was asked to help with holding the door she was cut by glass and bleeding and after all of that we had to send the couch back for a smaller one , my front door wouldn't close so I had to take off work the next day so my house wouldn't just be left open so I missed pay. So after going back to the store to select a smaller couch I added a lamp it was supposed to come with the 2nd couch it didn't come tried to make me com and pick it up , no it was supposed to be on the truck with the couch , so now arrangements are made with a live person on the phone for it to be delivered today September 25th I'm waiting and took off another day to be here for the lamp only to find out that if I didn't respond to some Jenny chat box text within 3 hours I would have reschedule sorry if I've already made arrangements why aren't they up holding the arrangement that was set in place . I work at a hospital saving lives I can't be checking a phone all day for a robot text message, so now I m not getting a lamp today and I've lost money cause I could've went to work SO ASHLEY FURNITURE IT IS YOUR FAULT CAUSE YALL HIRED THE MOVING COMPANY. So you get rating and I'm a first and last time customer.

Knowledgeable salesperson, helpful but not pushy. CH always has a wonderful selection on hand. The…read morestore is neat and clean only two problems for me. 1. I cannot do stairs due to knee replacement and I feel CH could, and should, do much better for people with disabilities. 2. Their webpage is really lacking. They give barely any options to filter through making it very hard to find anything specific. Always find something to buy!! Something for every taste and pocketbook.

We were met at the door by a sales associate, and we told him what we wanted. He directed us to the…read moreright section and then left us to browse. He did check back with us from time to time, but wasn't pushy. We selected our furniture, told him what we wanted. The process was easy and we had plenty of time to browse. Great store!