It was such a great experience dealing with Matt and this company. He was kind, funny, helpful and…read moremade my experience stress free. They were right on time with delivery and my mom loves her new bed. He offered advice and guidance with all my questions and I will never shop anywhere else. Thanks Matt, for making things just a little bit easier for me and my family during stressful times.

Great service, from first contact through to delivery. Matt is a wonderful person to work with and…read morewilling to help in any way he can!

I bought an Oxford Latex Mattress from BSM. The quality of the mattress is nothing short of…read moreoutstanding. I was able to check the firmness in store but after a few nights, I realized the mattress was slightly too firm. BSM immediately changed a layer that made the firmness perfect. Sleeping on Latex is really transformative. It is substantially better than spring or memory foam mattresses. Christian was extremely helpful and never pushy. Cannot imagine a better place to buy a mattress!!

Since my Black Sheep mattress arrived about three weeks ago, I'm thrilled to say that I've been…read moreenjoying the best sleep of my life. The materials and craftsmanship are top-notch, and it's a huge relief to know that I'm not inhaling toxic fumes throughout the night. Before buying, I visited the Black Sheep showroom several times to make sure that I picked the right model for me. Christian and the entire staff were incredibly friendly, knowledgable, and helpful, and never made me feel rushed or pressured in to making a decision on the spot. Delivery was a breeze - they took my old mattress away to be recycled and I never had to lift a finger. All in all, one of the most pleasant, satisfying experiences I've ever had as a customer. Outstanding product, outstanding service.

Tucked away in Chinook Mall, we actually stumbled into this store by accident. We're so glad we…read moredid! We received such great service from the sales staff. They were extremely helpful in answering a ton of questions from us. He patiently walked us through trying different types of mattresses to make sure we chose the one we were the most comfortable with. He got us a great deal on the mattress we eventually chose. We were already really happy with our purchase after we left the store. What secured me as a loyal future customer was that he called me to let me know that he had found a manufacturer's rebate and saved us an extra $250! Have nothing but great things to say about this location. Will take my future business here and recommend them to my friends and family.

I'm a pretty discerning shopper so I ask a lot of questions. The staff at Sleep Country were…read morepatient and talked us through all of our questions so that we knew what we were after. At first it seems like the prices are high but after shopping around, we found that Sleep Country was very competitive and throws in a lot of value add for the price. Delivery, sheets, 60 day exchange guarantee and all. Even if you don't buy your bed here, start your search here to get educated about style, make, model, materials, breathability, and sanitary advantages.

Horrible experience. Highly recommend steering clear of this place. Quality is horrible. Company…read moredoes not stand by their product & customer service is non existent.

Don't waste your time here, first of all they delivered damaged product for a bed frame on top of a…read moreweek delivery. I asked them for replacement and the Manager said it will be deliver within a week again. And the manager i was dealing with is not even apologetic. The tone of his voice is very upsetting! Very poop customer service, shop somewhere else. It will save you a headache in a long run.

Excellent product, more comfortable and definitely more durable than any other types of toppers I…read morehave purchased in the past. Top notch customer service! And also happy to support this Canadian company

I bought an organic latex mattress topper that was supposed to be soft. It was not soft but more…read morelike a medium. I tried to sleep on it but finally had to give up because of back and hip pain as well as numb arms. Other websites say right on the product page whether or not the item qualifies for the 100 night trial but Dormir does not. I mistakenly assumed that I should trial the topper for at least 30 days, as they suggest for the warranty, before asking for a return. That's my fault but I wish they had made it very clear instead of hiding it in another page because now I'm stuck with an expensive topper that no one in my house can sleep on. Customer service were very offhand and rather terse. So, don't buy their 'soft' mattress topper if softness is what you need.

Best Sleep I have had in 30 yrs. I wake up energetic and pain free for the day. Thanks to Colin who…read moresold us a split king adjustable bed just over 2 months ago. He explained all of the technical features and aloud to test in store for 3 hours. That sold me! I love the vibration and have almost conquered sleeping on my back in zero g mode. Rob and J

Very knowledgeable and professional. They tell you everything you need to know upfront, and want…read moreyou to make an informed decision more than they want to make a sale. The next time we need a mattress, this is where we're going to buy it.

Just putting this out there. We bought a Serta mattress and box spring from Mattress Mattress. PURE…read moreGARBAGE!!!! Lasted less than two years.

Buying our mattress here was one of the best decisions we have ever made. I was a little sceptical…read moreabout going here at first just because they aren't a huge name like The Brick or Sleep Country, but I was wrong. Warren, our sales person, was so educated on every single mattress they had in there and made some really great suggestions for what we were looking for. He gave us a 'beducation', which honestly was really interesting and helped us make a better choice. Besides the awesome prices and great value, so far I have no complaints. All the mattresses come with a warranty as well if that helps settle any concerns that you may have. It also helps that you don't feel pressured to make a purchase like you do at The Brick or anywhere else! I would highly recommend that you check this place out if you're looking for a new mattress.

Great store with quality furniture & amazing prices I…read morepurchased 4 chairs & will arrive in as quickly 7 days Also the sales person was amazing & very helpful Definitely will be purchasing more items in the near future.

Supporting local family owned businesses is the way to go. This family and company are the…read moreloveliest people, and are a pleasure to deal with. They specialize in unique one of a kind pieces and custom furniture, but also have terrific stock of beautiful ready to go pieces. Skip shopping at the big box stores and spend your money where it benefits people who truly deserve it. They have both rustic and modern designs and you'll have no trouble finding the pieces that perfectly fit you. You will be happy beyond belief with your furniture and experience here!

I ordered a brand new couch that was discontinued but I was told they could still order it new, my…read moremother ordered the exact same one and it took 8 weeks to be delivered. Mine was apparently ready immediately which was weird. When it arrived there were very obviously used felt pads with someone else's dirt on them and I was told by the delivery guys that this piece wasn't factory sealed it was shrink wrapped and sold to me as a new couch when it was used. Additionally it was all wonky and the arm rest made a clicking sound and the cushions didn't line up. I raised these concerns immediately with the delivery guys and was told to keep it as a loaner and talk to the store to find a solution. There are a lot of features I like about the couch that I couldn't find in another one so after numerous discussions with the owner Andy I agreed for them to repair it and if I was happy with it then they would give me a 10% discount as it is still obviously a used and damaged piece. Also in conversation here I learned that their supposed worry free warranty that I purchased doesn't cover any structural components it's just for stains. Again misleading and not what I was sold on. I have since decided that I don't want their warranty as it wasn't what I was told it was and this entire process of them fixing it has been less than desirable as I had to follow up multiple times to get anything done. It has now been 4 weeks since the final repair. I have spoke to at least 5 different people at this store about the refund on multiple occasions and had to explain this story 15 times yet I STILL have not received the refund I was promised. How many people do I have to speak to for this to be resolved when they have all called and told me that they will get it dealt with and follow up. Not one of them has followed up. I am a business owner myself and it is VERY simple to process a refund. There are no excuses at this point and I suppose I will have to file a dispute with my credit card company since they are clearly incapable of resolving an issue as they promised.

We were on the hunt for new living room furniture that is comfortable at a reasonable price, I saw…read moreFE on a FB ad and started checking them out. We went way down south as no other stores could compare price wise so I used the chat to inquire about a specific piece at 6:30 AM and was shocked to get a phone call from SHIBU to help answer my questions. We made plans to connect with him in store on the weekend. He was went above and beyond for us measuring, explain the fabric, reviewing the warranty and anything else we asked. We bought a beautiful couch, it was delivered with white glove service by 2 very professional men who took care and attention to delivery and installation. Then after a day we both realized we had made a mistake and it was too big for our space, so I called SHIBU, he told us to come in and we spent over an hour with him and other FE staff to find the perfect sized couch to meet our needs. I would definitely recommend him and FE, excellent prices and CS!

I have idea about this business, however their patronizing radio commercial has completely turned…read moreme off to ever shopping at this business. I would suggest trying to hire a more mature-speaking voice actor who doesn't make it sound like they're talking to a 4-year-old.

Our experience with Dreamology Sleep Shop was first fate. Omid, the owner operator, was…read moreknowledgable and considerate. He listened carefully to our explanation of what we wanted, and then took the time to allow us to try every mattress in the store, explaining all the differences and price points relative to what we were looking for. We settled on a mattress and frame, which were delivered and set up just a few days later. Highly recommended!!!