Bought a chair and marble tray from them and it's the nicest thing in my house. Will definitely…read moreshop there again!

Outstanding service, care and kindness. I can't say enough good things about Mitch and DC. Mitch…read morewent above and beyond for me. I highly recommend. I love, love, love my new Casper Wave Hybrid Snow mattress!!! 5 stars

Congenial helpful sales staff always. Good prices. Several 'comfort' up to date product selections…read moreto choose from. Puurrrfect for Toronto Beach family attractive neighbourhood. Have purchased items at that store since 2013. A satisfied customer.

I've been dealing with this company for almost 20 years. I've always had good service, good advice…read moreand the quality of the bedding is wonderful. My latest purchase was online (first time) and they very thoughtfully included a gift which will be very useful. This company was highly recommended to me by a friend that was a patron of the College Park store. I have used both locations, but no longer see the College Park one listed on their website. My only disappointment is that they no longer carry towels.

***Thanks for fellow Yelper, Tony S, for inviting me to check out the store he works for and the…read moreproducts Down Under sells! I'm test driving a couple of pairs of pillow cases that he offered me.*** I've been to Down Under before, but not for at least a decade, so I was more than glad when I received a special invite from Tony, their social media director. Down Under specialises in selling everything that is sleep-related from pillow cases, pillows, bed sheets, duvet covers, duvets, mattresses, & even pieces of furniture like bed frames, nightstands, & drawers. And within the merchandise like pillow cases, pillows, sheets, covers, pillows, & mattresses they carry various materials such as mulberry silk pillow cases, silk sheets, wool/silk/down duvets, shredded latex pillows, & the Cadillac of mattresses, latex mattresses (bedbug resistant). Recently, I did research into buying a latex mattress, but the prices at another retailer was just soo out-of-reach, especially considering that I'd be upgrading the size of my bed in the near future. When I looked at the prices that Down Under was offering, for organic latex, it was much more reasonable, SIGNIFICANTLY lower than other retailers. So definitely check out their selection, which is even available to order online, if you're in the market for a latex mattress! Tony mentioned that one of Down Under's competitors are stores like Winners/Marshalls as they carry the exact same items. So what's the difference? Specialised customer service and items such as silk sheets/latex pillows, mattresses, etc. If you're looking for these products, you will not find them at places like Winners/Marshalls. And as for the customer service that has experience and knowledge in bedding? Forget it!

This review is for the Sleep Country located at 1278 The Queensway…read more I have visited and purchased products at this location on numerous occasions. I was extremely satisfied with the customer service by one particular salesperson. His name is Govind Munjal. This individual has gone out of his way to make me and my husband happy. He has great knowledge of his products and he is honest and helpful. He has gone above and beyond expectations. I will and continue to shop at Sleep Country for great products and service!

I had such a great experience at this Sleep Country! We were looking for a good deal on a super…read morecomfy bed (moving on up from a crappy old Ikea mattress). There was absolutely no sales pressure but somehow the salesguy was around just enough to answer all of our questions and help us make sense of the big world of beds. We spent over an hour lying on different beds, trying things out, and discussing our options, and no one tried to rush us along or shoo us away. They were having a sale on Serta stuff, so we scored a great deal on an amazing pillow top and the fella helping us managed to get us a base and some comfy pillows thrown into the deal. I left feeling like I got exactly what I wanted at a good price. Can't beat that. Delivery was equally painless. They called me on the morning of delivery to give me a three hour window and then brought the bed precisely when they said they would. The delivery guys hiked it up the stairs and set it up in no time flat, pleasant as can be. I will absolutely go to Sleep Country next time I need a mattress.

Purchased our second mattress & box spring at this store this week. First was for our guest room…read more All went well. This time we were shopping for the master bedroom. Returned since our first experience had been so positive. We were very pleased with the selection, the sales associate's knowledge and her guiding us to mattresses within our stated budget. She didn't try to up sell us though which we appreciated. Delivery was within 48 hours and mattress & box spring arrived right on time. Delivery staff were professional and efficient. Highly recommend this store.

Kevin is an amazing salesperson and a real asset to this store. He goes way beyond to help. So…read morefar, I have purchased 2 mattresses, a box spring and a headboard & frame from him, and will definitely see him again if I need anything else.

my sales woman was Mina and she showed me the most beautiful mattress I have been going to this…read moresleep country location alongside my late mother for over 20 years and I trust sleep country Canada alongside any product that Mina recommends she took time for every detail and I recommend that people go see the beautiful product products that they have at sleep country and have an excellent sales woman who goes the extra mile for her clients. They never let me down - value, integrity and care are the tenants and qualities Mina will provide and embody for a stellar experience at Sleep Country Richmond Hill

I had a very pleasant experience at Sleep Country especially services provided by Mohammed Islam…read more He was very understanding, helpful and gave excellent customer service. I would have bought more products if I was not in hurry. Because of him services I will visit the store again.

This was easily one of the best shopping experiences I ever had. Matt was extremely helpful when…read morechoosing a mattress and made it a breeze. I was in and out within 10 minutes and they delivered it the next day. Just go here - you won't regret it.

The Richmond hill location has to be one of the dirtiest unhygienic mattress stores I have ever…read morewalked into. Products are filthy, and management is horrible. Same products can be found online for half the price.

We went to Nirvana on Saturday March 14th to specifically buy a couch. The salesman/ owner? Was 15…read moreminutes late in opening up the store. No apologies just excuses. We were buying a customized couch....The salesman didn't want to help with colours, he didn't have any pictures of the customized pieces..... we asked him how long it would take for the order....He said 12 weeks but couldn't even guarantee that because" something may come up" S we were expected to pick out colours and types of fabric etc.... All DIY... Then the issue of delivery charge came up and it was going to be $ $450.00... He gave All kinds of excuses... We have never pd that... we are 40 min from Toronto...... The salesman was rude, obnoxious and very unhelpful..... So we walked away.... We were willing to spend$5000.00 on this couch. Instead We went to the Chesterfield store where we were greeted in a very friendly not pushy way and we ended up getting a gorgeous couch for much less than the other couch at Nirvana. The delivery cost was also less than half the cost of Nirvana's. The salespeople were friendly, knowledgeable about the product and overall gave an excellent service. If you want quality, good service and the price they can give you go to The Chesterfield store on King St East, Toronto not Nirvana in the MANULIFE Centre in Toronto

I am a repeat customer with Nirvana, where I went to buy a new couch about 15 years after my…read moreprevious visit. The salesperson was friendly and helpful, although when she outlined the delivery options I was a little startled by how much these costs have risen since the pandemic. Still, I'm very happy with the couch now that it has arrived -- it is not only attractive but also extremely comfortable.