I can't say enough about the products and particularly the service I received from the folks at…read moreEast West Futons. Frame is incredible and the mattress is legitimately plush as hell. But the reason I would recommend this place is the people that work there actually seem to give a crap about their customers. I lost the instructions on assembling the frame and was helped immediately over the phone. Their follow-up and continuous support were outstanding. If every business had people like East West Futons, we could achieve world peace.

I absolutely love my futon mattress and folding tatami mat. Very comfortable to sleep on and yet…read morecan be easily stored in a closet. Great quality, easy to order, and delivery was seamless.

Extremely impressed with the service and value at this amazing mattress store! Fred was very…read morehelpful and knowledgeable in assisting me to select the perfect mattress for my sleep style. A great selection of mattresses at Queensway Mattress and the best deals with free delivery! I'll recommend Queensway Mattress to everyone I know.

I have to say that Boris at Queensway Mattress help me found the best mattress for me and my kids…read more He gave me a very competitive price and delivered them on time and FREE!! So I got Ikea price mattress but for way better quality and such a friendly service. Thank you so much!!

I've been dealing with this company for almost 20 years. I've always had good service, good advice…read moreand the quality of the bedding is wonderful. My latest purchase was online (first time) and they very thoughtfully included a gift which will be very useful. This company was highly recommended to me by a friend that was a patron of the College Park store. I have used both locations, but no longer see the College Park one listed on their website. My only disappointment is that they no longer carry towels.

***Thanks for fellow Yelper, Tony S, for inviting me to check out the store he works for and the…read moreproducts Down Under sells! I'm test driving a couple of pairs of pillow cases that he offered me.*** I've been to Down Under before, but not for at least a decade, so I was more than glad when I received a special invite from Tony, their social media director. Down Under specialises in selling everything that is sleep-related from pillow cases, pillows, bed sheets, duvet covers, duvets, mattresses, & even pieces of furniture like bed frames, nightstands, & drawers. And within the merchandise like pillow cases, pillows, sheets, covers, pillows, & mattresses they carry various materials such as mulberry silk pillow cases, silk sheets, wool/silk/down duvets, shredded latex pillows, & the Cadillac of mattresses, latex mattresses (bedbug resistant). Recently, I did research into buying a latex mattress, but the prices at another retailer was just soo out-of-reach, especially considering that I'd be upgrading the size of my bed in the near future. When I looked at the prices that Down Under was offering, for organic latex, it was much more reasonable, SIGNIFICANTLY lower than other retailers. So definitely check out their selection, which is even available to order online, if you're in the market for a latex mattress! Tony mentioned that one of Down Under's competitors are stores like Winners/Marshalls as they carry the exact same items. So what's the difference? Specialised customer service and items such as silk sheets/latex pillows, mattresses, etc. If you're looking for these products, you will not find them at places like Winners/Marshalls. And as for the customer service that has experience and knowledge in bedding? Forget it!

We went to Nirvana on Saturday March 14th to specifically buy a couch. The salesman/ owner? Was 15…read moreminutes late in opening up the store. No apologies just excuses. We were buying a customized couch....The salesman didn't want to help with colours, he didn't have any pictures of the customized pieces..... we asked him how long it would take for the order....He said 12 weeks but couldn't even guarantee that because" something may come up" S we were expected to pick out colours and types of fabric etc.... All DIY... Then the issue of delivery charge came up and it was going to be $ $450.00... He gave All kinds of excuses... We have never pd that... we are 40 min from Toronto...... The salesman was rude, obnoxious and very unhelpful..... So we walked away.... We were willing to spend$5000.00 on this couch. Instead We went to the Chesterfield store where we were greeted in a very friendly not pushy way and we ended up getting a gorgeous couch for much less than the other couch at Nirvana. The delivery cost was also less than half the cost of Nirvana's. The salespeople were friendly, knowledgeable about the product and overall gave an excellent service. If you want quality, good service and the price they can give you go to The Chesterfield store on King St East, Toronto not Nirvana in the MANULIFE Centre in Toronto

I am a repeat customer with Nirvana, where I went to buy a new couch about 15 years after my…read moreprevious visit. The salesperson was friendly and helpful, although when she outlined the delivery options I was a little startled by how much these costs have risen since the pandemic. Still, I'm very happy with the couch now that it has arrived -- it is not only attractive but also extremely comfortable.

We had a postive experience working with Adriana. She was supportive and helpful all the way…read morethrough. We ordered two chairs and a sofa. I would recommend this business. They do not pressure or fancy talk they are there to help and they do help.

Purchased a couch in late 2020 for over $1,200, which comes with a reasonable expectation of…read moredurability and workmanship. A button detached within the first months and was repaired by the store, indicating an early workmanship issue. Since then, multiple additional buttons have come loose, suggesting this was not an isolated incident. Communication via email and phone resulted in only two options being offered: pay a $300+ moving fee to return the couch for repair or arrange and pay for transportation myself. For a product at this price point, this approach to a recurring defect is disappointing. Buyers should factor in the product n quality and how post-purchase issues are handled.

Terrible service. In 2018 I came here with my friend. I was looking to buy a sofa. The dude that…read morewas serving us was completely rude towards me because I am a transgender woman. Consistently kept misgendering me and avoided answering my questions. Funny enough he didn't realize that I was the one actually purchasing the sofa and he just assumed because I was there with a man, that he was my boyfriend. I've never felt so insulted in my entire life. I will not be returning to this furniture store. It costs nothing to treat a human being with basic respect.

Excellent selection and truly wonderful sales people. Had my piece delivered on the same day for…read morefree! Could not be happier and will definitely be shopping there again.

I recently bought a coffee table from Naked furniture andI really like this coffee table. It has a…read moreclean, modern look and fits nicely in my living room. The surface is smooth and easy to wipe clean, which is great for everyday use. It was easy to assemble and feels stable. It's not too big or too small--just the right size for holding drinks, books, and décor. Customer service was reliable as well. When I reached out with a question, they replied promptly and were courteous. was excellent to deal with. He was responsive, professional, and kept me updated throughout the delivery process. The item arrived well-packaged and on time, which I really appreciated. Highly recommended!

I recently bought a couch from Naked Furniture and had a great experience. The quality is…read moreamazing--you can really tell it's solid, well-made furniture compared to what you find at big box stores. I loved being able to customize the style and finish to fit my space exactly. The staff were very helpful throughout the process and made everything easy from start to finish. My couch turned out exactly how I wanted it, and it's both comfortable and durable. I'm really happy with my purchase and would definitely recommend them if you're looking for high-quality, long-lasting furniture.

Outstanding customer service. Above and beyond.... purchased mattress, box spring and frame made in…read moreOntario....next day delivery. This is a real Mom and Pop business. Awesome!

I made purchase there first of all the owner mixed up my order gave me most uncomfortable and hard…read moremattress. I complained about he refused to exchange or give my money. He finally decided to give me a new one after I threaten him about how a customer has the legal right to return or exchange a product if they are dissatisfied with their purchase. He came to exchange the mattress as promised but it was still same as the first. Now I am stuck with a queen size matters which is absolutely worst thing ever to sleep on leading to back problems. I recommend anyone not to buy anything from store because the owner is scam artist, cheap, and has terrible customer service. This place should be reported to business bureau.