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Mattress Mall

4.1 (13 reviews)
ModerateMattresses
Closed 10:30 am - 6:00 pm

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Review Highlights - Mattress Mall

He also helped with the mattress accessories and gave us a great deal including free delivery.

Mentioned in 2 reviews

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GRV Furniture and Mattresses

GRV Furniture and Mattresses

1.0(3 reviews)
0.2 kmScarborough

Beware guys, these are running a scam in GTA. we bought 2 items worth $6000cdn and one of the item…read moredelivered was not as per our expectations. when called to return , they said they have no policy for return or exchange . i have reported this to PEEL police - These guys are running scam

I had the worst experience with this store. Their salesmanship is the best, the most friendly the…read moreone you would love to buy things from. But that's it there is nothing better after that. The happiness graph goes down after this. I ordered couches from here. 1. Firstly they did not inform me that the delivery is not going to happen on the said date. I called them, 2 days before to get an update, and that is when I come to know that the delivery is going to be late and going to happen after a week. They never ever infoed me about this. 2. When I was buying the couches they told me to get cash and pay it at the time of delivery. I even told them that the invoice says I have to pay before the delivery but they said it is fine you can pay at the time of delivery to the delivery guys. So, I withdrew that amount from bank and then 2 days before the late delivery they call me and ask me to pay them either by visiting their store or paying by interac. After telling them that I don't have that cash in bank as I have withdrawn it they agreed that I can give it to delivery guy. 3. When the sofa arrived the delivery guys were literally dragging it on the sidewalk. I told them to use dolly as the dragging would damage the cloth but they said that nothing will happen as there is thick plastic and cardboard in between. And the worst thing happened. The couch got damaged from on side. They were not even able to get the couch inside the condo. I had to tell them to remove the legs so that they can easily carry it inside ( They tore the plastic cover in order to remove the sofa cushions saying that cushions are the obstacles). After the delivery the guys blatantly tell me -" check whatever you want once we are out of the doors there will be no refund and no exchange.". So I kept them waiting and checked the sofas and even called and send photos to grv. The store then tells me to let the delivery guys go and that they will replace the sofa and will call me once they are free from customers. So I let the guys go and wait for their call as a long lost lover waiting for a long distance call . On calling the store again they tried to convince me that it is nothing but some dirt, and applying scotchgard will clear it. I knew that won't help but I applied it to the couch. I could see that the velvet material is damaged on both the top corners of the couch. Calling them the third time they tell me that they will call the manufacturer and ask them about what can be done and will call me in Monday. It is Friday now when I am writing this post and they have not done anything. People must have had good experiences with grv but I had worst of the worst experience with them at every level ofy purchase. They don't know how to run a business, they know just to sell.

Mattress Mall - mattresses - Updated May 2026

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