We had visited a number of different stores including Leon's and The Brick, but didn't appreciate…read moreall the pushy reps who weren't paying attention to our needs, but rather had their own agendas to sell us a mattress. We came to the Sleep Factory and met with Sergio. He took the time to show us all the mattresses in the store and customized our experience based on our needs. We finally settled on a Serta mattress and he gave us a good deal for it. He was kind enough to loan us a mattress temporarily (we kept the plastic on) - until our order came in as it was not in stock at the time of purchase. Highly recommend, Serg is a great salesman and even better guy. Thanks Serg for all your help, will definitely be returning soon for our future mattress needs.

I am not impressed with the customer service or the quality of the bed. I have purchased 3 beds…read morein the last 10 years and have had nothing but back problems so clearly there is no quality there. I like to shop locally but I think I will have to go to a better mattress store.

I've been dealing with this company for almost 20 years. I've always had good service, good advice…read moreand the quality of the bedding is wonderful. My latest purchase was online (first time) and they very thoughtfully included a gift which will be very useful. This company was highly recommended to me by a friend that was a patron of the College Park store. I have used both locations, but no longer see the College Park one listed on their website. My only disappointment is that they no longer carry towels.

***Thanks for fellow Yelper, Tony S, for inviting me to check out the store he works for and the…read moreproducts Down Under sells! I'm test driving a couple of pairs of pillow cases that he offered me.*** I've been to Down Under before, but not for at least a decade, so I was more than glad when I received a special invite from Tony, their social media director. Down Under specialises in selling everything that is sleep-related from pillow cases, pillows, bed sheets, duvet covers, duvets, mattresses, & even pieces of furniture like bed frames, nightstands, & drawers. And within the merchandise like pillow cases, pillows, sheets, covers, pillows, & mattresses they carry various materials such as mulberry silk pillow cases, silk sheets, wool/silk/down duvets, shredded latex pillows, & the Cadillac of mattresses, latex mattresses (bedbug resistant). Recently, I did research into buying a latex mattress, but the prices at another retailer was just soo out-of-reach, especially considering that I'd be upgrading the size of my bed in the near future. When I looked at the prices that Down Under was offering, for organic latex, it was much more reasonable, SIGNIFICANTLY lower than other retailers. So definitely check out their selection, which is even available to order online, if you're in the market for a latex mattress! Tony mentioned that one of Down Under's competitors are stores like Winners/Marshalls as they carry the exact same items. So what's the difference? Specialised customer service and items such as silk sheets/latex pillows, mattresses, etc. If you're looking for these products, you will not find them at places like Winners/Marshalls. And as for the customer service that has experience and knowledge in bedding? Forget it!

We didn't buy anything from here so I can't speak to that part of it- but we went mattress shopping…read moreand the young man working there was very helpful. He was very knowledgeable about the products, without being pushy when it came to the sale. The prices are really great and they have different mattress firmness yo suit whatever your needs are

This place is a shit. We purchased a Queen mattress for a whopping 750$ and what we got was a piece…read moreof shit. They showed us something and sent it something else and when we asked for refund they said its against there policy. Its a father son duo owned place who are fooling people by selling off shitty stuff at sky high prices. They gave us a wheel frame that does not have a lock and now every time we sleep on it it slides on the floor. Please don't go to this place its scam place.

The customer service here is amazing. They make sure the product meets your needs. They are…read moreextremely knowledgeable about their products and answer any questions you have. I would highly recommend Queensway Mattress for any mattress needs.

Extremely impressed with the service and value at this amazing mattress store! Fred was very…read morehelpful and knowledgeable in assisting me to select the perfect mattress for my sleep style. A great selection of mattresses at Queensway Mattress and the best deals with free delivery! I'll recommend Queensway Mattress to everyone I know.

I can't say enough about the products and particularly the service I received from the folks at…read moreEast West Futons. Frame is incredible and the mattress is legitimately plush as hell. But the reason I would recommend this place is the people that work there actually seem to give a crap about their customers. I lost the instructions on assembling the frame and was helped immediately over the phone. Their follow-up and continuous support were outstanding. If every business had people like East West Futons, we could achieve world peace.

I absolutely love my futon mattress and folding tatami mat. Very comfortable to sleep on and yet…read morecan be easily stored in a closet. Great quality, easy to order, and delivery was seamless.

Purchased our second mattress & box spring at this store this week. First was for our guest room…read more All went well. This time we were shopping for the master bedroom. Returned since our first experience had been so positive. We were very pleased with the selection, the sales associate's knowledge and her guiding us to mattresses within our stated budget. She didn't try to up sell us though which we appreciated. Delivery was within 48 hours and mattress & box spring arrived right on time. Delivery staff were professional and efficient. Highly recommend this store.

Kevin is an amazing salesperson and a real asset to this store. He goes way beyond to help. So…read morefar, I have purchased 2 mattresses, a box spring and a headboard & frame from him, and will definitely see him again if I need anything else.

One of the best experiences I have had shopping in a long time,very knowledgeable staff helped me…read morepick out the perfect mattress along with beautiful down duvet with a cover and sheets. Josh went above and beyond to help me pick out what I needed answered all my questions with out putting pressure on me to buy right away. I highly recommend Soma to anyone in the market for a new matters or bedding.

I haven't dealt with these people in years. But when I did order a mattress with them they were…read moreterrible. I had just moved into a townhouse & was sleeping on couch cushions on the floor since my previous mattress had unexpectedly fallen apart. I let them know about this & asked them if I could expect delivery on time (1 week) because of the situation. They assured me they would take care of me. But once we paid, they didn't call me to let me know when my order would be arriving. It was delayed almost 2 weeks. Granted, maybe they didn't have any info, but they should have followed up on the order. It was a substantial amount of money. I was desperate because my nerves were raw from days of sleep deprivation & fitful sleep. When they finally came to deliver the mattress, they did not use a professional delivery service. But it seemed like it was their family members who did the delivering. One guy arrived on time & the other guy was late. The guy who did arrive had the nerve to ask me if I could help! I paid for delivery & set up of the mattress. When they put the mattress in the room, I asked if they would set it up because that was included. And the first man who had arrived set up the frame very reluctantly, saying, all you have to do is this! And he pulled the frame open & locked it into place abruptly. They were very unprofessional! I'll never order from them again! It's a pity because they carried some Canadian mattress products I haven't seen elsewhere.

Wonderful experience Naked Furniture , I had them make a…read moremaple harvest table for my wife's birthday and they gave us the most beautiful piece of furniture we've ever owned . We'll be back for the chairs .

I recently bought a coffee table from Naked furniture andI really like this coffee table. It has a…read moreclean, modern look and fits nicely in my living room. The surface is smooth and easy to wipe clean, which is great for everyday use. It was easy to assemble and feels stable. It's not too big or too small--just the right size for holding drinks, books, and décor. Customer service was reliable as well. When I reached out with a question, they replied promptly and were courteous. was excellent to deal with. He was responsive, professional, and kept me updated throughout the delivery process. The item arrived well-packaged and on time, which I really appreciated. Highly recommended!