Every person I encountered at this office made me feel welcomed and I had a very short wait. Cody answered all of my questions, and even printed a document for me that I forgot to print prior to coming to my appointment. The provider patiently listened to me ramble on about some troubling side effects I was having from a prescription medication, and did not hesitate to discontinue it in order to try another avenue. Once I left, I had a situation regarding my health insurance and my prescription. Jennifer and Missy both worked to get it resolved, and Missy advocated for me the whole time, keeping me updated on the status. I cannot say enough good things about the ladies in this office. read more

My appointment was scheduled for 8am on 9/3. Arrived @ 7:50am. They didn't unlock the doors until nearly 8:10am. They immediately took my co-pay. At 8:50am, and still the only one in the waiting room, I had to leave for another scheduled appt. I asked for a credit for my co-pay. They said they would have to do it later when the "computer came available". They're only open 6 1/2 hours a day Mon-Thu, but I did get someone to return my call last week. They assured me my credit was forthcoming. It is now 9/27, no credit of my co-pay and no one answers the phone. Not even an option to leave a message anymore. I'll have to take the time to drive out there to get this resolved. What a lousy and horrible business this has turned into. STAY AWAY FROM THERE!! read more

I conducted my at home sleep study in July. The first available time to share my test results was 9/12/24. Because of the hurricane, Francine, that was scheduled to drop rain and wind on Jackson, MS, these folks bumped my appointment until Monday, 9/19 at 2 pm. It's 2:35 and no call. I didn't receive a link or calendar invite so I googled them and got the number above. When I called in about 2:04 they collected my co-pay and said someone would call me shortly. This is ridiculous. I have a 3 pm appointment with a client so even if they call me before 3 it will be horribly rushed. So so so so so so so unprofessional. read more