I ordered mulching blades and never got them. After 2 weeks I emailed about them and was told they were out back order to June 3rd. Never was contacted by them to tell me that, took me messages them about my order. So I said ok, I leave for the week and returned on the 3rd to find out the no delivery was made and it's on back order again for another two weeks. Once again not once did this company tell me this. They offered no apology nor cared when I showed my being upset or even when I said I want a full refund. Very poor customer service. I would not recommend them to anyone. read more

I texed them several days ago about buying one of their trailers. Auto response comes back someone will get ahold of me. No one has bothered to get ahold of me. They must not want to sell a trailer. Their communication is not there. read more

Don't waste your time. Got my part in for my pressure washer. Put it on within minutes of getting it. New part defective out the box. I can bypass the part and make the machine work. So part it 100% defective. Called SLE to be told they would not return, refund or exchange, but they could sell me another new part. Yeah ok, you screwed me once, not going for a 2nd time. read more

I came here to custom build a food trailer, and I was treated not the way it supposed to treat a customer, The guy making the drawing has the worst customer service and this company his the worst Communication ever, they don't care if you do business with them or not. Their pricing doesn't make any sense if you try to take stuff out if u want to do the windows from other place bcz their custom build window isn't the way you want it. It's the way they wanted to be. Some other company keep calling me from different states to just get my business and these ppl the only ppl is closes for me, it's like 15 mins a way from my house and they don't care if u do business or not. For this reason I gave them one star. read more

The service was impeccable, I was promptly greeted upon walking in as well as reviving more than enough information on the mower I was looking to purchase. I would 100% go back and recommend. This is the most reasonably priced outdoor equipment store in Middle Tennessee! read more

I needed a lawnmower and had a hunch that I really needed a lawn tractor. During my investigative process via Google a deal was found...a deal that I couldn't refuse. I was thrilled until shipping fee was included in the invoice amount! I was so bummed until I discovered that the best price on the net was in Antioch! NO SHIPPING! I ended up buying $3,000 tractor for $1,200. The tractor was a demo that was used in some "home shows" in convention centers with an hour on the clock. Backed by a full warranty it was delivered to my house and it was in great working order. After a year of beating the tractor up, I took it back to SLE for repair work. They did a great job and their prices are competitive with other small engine/mower repair in the area. Their parts department and I are well acquainted and they always have what I need in stock. They carry much more than lawnmowers. They have blowers, trimmers, four wheelers, mulch, and much more than you can imagine. read more

SLE Equipment - Trailer Dealers Near Me - Antioch, Tennessee

I was Impressed with their Advertisements on Facebook earlier this year so I took the 2 hour + trip a few months ago to visit them. I ended up purchasing approx $5000.00 worth of Trailer and Zero - turn Mower. A small short guy built my mower new out of a crate while I waited so when I got home The zero turn bars had to be adjusted right away. I am having Problems with the mower now so I called these ( so called friendly ) people. I Keep getting the run around on Service, No one has called me like they promised. I called back get hung up on. I Believe they get your money quick then forget about you. Sales good deal / Customer Service, Repairs are Horrible. They will not call you back when they say they will. read more

Placed a order on their website for Greenworks Commercial products on 10/17/2019. On 10/22 I received an email that they had received my order and it would ship within two days. Email is below. "Shipping Support (SLE Equipment) Oct 22, 12:49 PM CDT Your order has arrived today from the manufacturer and is currently going through our receiving process. You should expect to have a tracking number within the next 2 business days sent via automated email. If you have any questions please let us know. Thank you for ordering from SLE Equipment!" Well, that did not happen. According to an email of this date 10/28, an item was on back order and they were waiting to hear from the manufacturer when it would be available. Order was held up 6 days for NO GOOD REASON. "Customer Support (SLE Equipment) Oct 28, 8:39 AM CDT Good morning! We did order all of the items in from the manufacturer for your order. All of the items but the GHX200 have arrived and will be shipping today. The GHX200 is currently on back order with the manufacturer. I have contacted them for an ETA and they have said that they will have an update for me by tomorrow. I will let you know any updates as I receive them. Please let us know if you have any questions." POOR SERVICE. I would recommend finding another source for you orders. read more

Horrible business. I ordered a much needed item online and expected that they had it, and it would ship in the next couple of days. After waiting 2 weeks I called and asked when it was coming. They informed me that they didn't have the product, but they were waiting for it from the manufacturer. Over the phone they didn't have a clue as to when they would receive it. I asked to cancel the order, because I could not wait any longer for the item. Later that day I received an email stating that I would be charged a restocking fee for the item, since it had already shipped from the manufacturer. They just care about the sale and not the client. read more

Fast shipment and amazing service. Corey was prompt and called me back on status of an item that was on backorder everywhere else. They shipped it the next day for me. Will definitely use them again. read more

We ordered mower blades on 4/9/18. I called on 4/17/18 to question location of my blades and was put on hold. No one picked up. I sent email to question location of my blades and received no response. I received email today 4/19/18 that they are on the way. Ten days later no one said they did not have them in stock or offered a reason for the 10 day delay. I have read other reviews about SLE all seem to be good if you can walk in their door. They should not offer parts online if they are not going to answer simple question on items ordered online. The price is not worth the 2 week wait to receive the parts. Never again read more

The staff is wonderful! Best customer service! Many choices of mowers, blowers, trailers, chainsaws and more to choose from. Family owned business with the best prices! I would recommend SLE to anyone looking for southern lawn and/or equipment. read more

SLE Equipment - Trailer Dealers Near Me - Antioch, Tennessee

This place is a SCAM do not buy from these people. We tried to buy a new power washer and tank combo. When we tried calling the store to set it up. Their employees have hung up on us multiple times, have had employees talk shit on the phone thinking it was muted, and whenever we would discuss pricing, the prices would get higher and higher every time. Given, I would call back to back. We drove over 300+ mi to come check out the set that we did like, given terrible customer service, and was told in person that we could not get a refund. The crazy thing is that on the phone, we were told that we could get a refund, up to next to full if the package was on the lot. When I had asked for my refund on the deposit, I was told no at first and that we pay the deposit for them to build it. The complete opposite of what was told to us on the phone, BEFORE WE DROVE 300+ MILES. They then said I could get 60% of my deposit refunded, which is a scam because we never even took the trailer off the lot or even turned it on. If you want half decent customer service with good pricing to match, DO NOT BUY FROM HERE read more

We had a great experience with SLE! The food trailer we ordered was ready in the time frame they initially said. The customer service was very good as well, even if they are very busy and low staffed they did their very best to answer our emails, requests and phone calls. When we picked it up it was absolutely perfect, built exactly how we wanted it. They even made the extra effort to put in the generator we only had decided on in the last minute. Before pick up, they sent us a video explaining how everything with the food trailer worked and also explained a lot when we picked it up. Both me and my husband are very satisfied with the purchase we have made and the service they provided. You just have to have a bit more patience these days. Everyone is understaffed and busy. Thank you SLE equipment! read more

Took in my push mower with engine trouble, they took less than 1 day to fix. I am glad that Lowes recommended them to me. read more

I wasn't happy with their online service. I thought I was buying 2 blades for my lawn tractor as it uses 2 blades on their part number made me think so was it used a "2-" before the part. No other website uses a "2-" in their part number. I called to check and was told is only blade. I offered to buy another if I didn't have to pay another $10 shipping, but they refused. Disappointing, I fell like I was duped. read more

Very happy with finding a dealer that had all the parts for my zero turn mower in stock. Will be back.

Large selection of mowers with good prices. Very helpful staff. I really like the small town feel of the family owned business. Very happy with the mower and weed eater I bought. read more

SLE Equipment - Lots of mowers - Trailer Dealers Near Me - Antioch, Tennessee

Needed parts for a Onan Generator, Wow not sure if the manufacture has cut them off from obtaining parts due to financial issues or they just can't get there online ordering together. I called on 3 separate occasions to check on the orders I placed and the customer service rep, said she would call the manufacturer and call me back. I went through this 3 times with no reply. I finally called the manufacturer to find out all the parts I needed were in stock and could be shipped out the next day. I called SLE Equipment back and told them to cancel my order and refund my credit card.. Well here is another wrinkle, no credit to my card, so I had to file a dispute with my credit card company. Something about this company seems fishy, if you are ordering online watch out and I hope you had better luck than I did. read more

Tried to purchase 20 foot catering trailer. Ready to go got my finances set ready to order. Asked and got option list with a price. Asked for floor plan and locations of doors. Basically was told I couldn't get a floor plan. Unless I purchase them $200.00 but I would receive the money if I decide to buy. If I didn't like the arrangement of the trailer and decided not to buy they would keep the $200.00. Hunter the sales pro said that was company policy. We're talking a $25,000 order. I requested the email addresses of company upper management Hunter let me know his boss had been advised he was correct in how he was handling by problem. So there was no reason to give me these address. So here I am researching SLE to find the email so I can forward Hunter and my email string. Bob at Russ' Place, Divide CO read more

Don't take the chance with this company. I purchased a zero turn and it arrived damaged. There were multiple issues with the mower. I was first told to take off the damaged parts and go get them replaced. Then submit a claim for reimbursement. This was too much trouble for a brand new mower. The customer service was horrible and the communication was rude. I was told I would get refunded upon returning the mower, but returning was my responsibility. A few weeks later after returning the mower and I still don't have a refund. I was really excited to order from SLE and I know things happen, but the entire experience ended up being horrible and a complete hassle and a waste of time. I hope more people read reviews as I should have. It appears other people have had the same issues. Almost like selling "NEW" equipment that is really "Scratch/Dent". Although the mower I received was much MORE than "Scratch/Dent". read more

Bought a Husqvarna zero turn from these guys last year and it has been back in the shop 4 times. The first visit was covered by manufacturers warranty which was fine but after that all the cost is on me. Apart from paying each time for a pickup and delivery fee, these guys dont back their product. I obviously purchased a brand new zero turn that has issues. The mower is about to get delivered back to me today and it has probably done less than 80 hours in total. I actually have become so upset about the lack of performance and durability of the mower I asked SLE how much they would give me for a trade in. I paid 2400 and they have told me they would give me 1200 as a trade in. As the mower looks new and has not really been given a real work out in regards to hours, I feel quite insulted by this offer. It just goes to show that this company does not even value their own products that they sell. Really disappointed in the product and the lack of service. Will not be using them again and recommend you do the same - stay away. Spoken to a number of people at the company and never really felt like a valued customer so will take my money elsewhere in future. read more

Terrible customer service. I received the wrong part for my lawnmower. I called them and sent an email with pictures showing the wrong part. I waited a week and heard nothing back. I called a week later and they said a customer service rep would call me back. They never did. I called back 5 days later and asked for a refund. They wouldn't do it. Now they are telling me I'll have to wait to receive a return box from the manufacturer and ship the wrong part back before they will ship the correct part. No telling when or if this will even happen. In the age of Amazon.com this kind of service is unacceptable. It like the kind of service you would get 20 years ago. DO NOT USE SLE EQUIPMENT! read more

If your thinking about buying from here, there is your first problem. Warranty means nothing to these people. Days after I bought from here, had a big problem, almost killed people on the highway, and they warranty nothing, they give you numbers to whoever they think is responsible, they don't help you at all, days after buying, it was towed to shop, sit 2 weeks will not 1 phone call to me. had to pick it up and fix it myself, and then would not even reimburse me my money to fix it. This place is so unorganized, manager is a real slick talker like not his responsibility. I am seeing them in court, a $500 REPAIR, HAS TURNED INTO OVER A $2500.00 LAWSUIT. RECKER BILL, TIME OFF WORK ON HIGHWAY, MISSED SCHEDULED WORK, OVER 2 WEEKS OF DOWN TIME, RENTED EQUIPMENT, PAID LABOR WAITING ON HIGHWAY, AND FIXING OURSELF, AND PARTS, COURT COST,.... Hope next person was smarter than me. don't buy from here......... read more

I went with SLE because they offered a fertilizer spreader at a competitive price in the model I wanted. Well, they sent me the lesser model and now I am stuck with it because I discovered it was wrong after I assembled it. They did refund me the price difference, but the principle is that I went with them for the upgraded model because others did not offer it. The others offered the lesser model for a similar price. Needless to say I will not be using them again. read more

Website and checkout process was a breeze. Best price by far (15-20$ lower) The only piece of information I would have liked prior to ordering was an expected delivery date. As long as I receive the item In reasonable time, will use them again! read more

Are you kidding me, they are the folks that give online sales a bad name. Its no wonder Amazon is cleaning up here. with folks like this running the show. They have a deceptive web page, no contact emails- only machine generated acknowledgements, don't expect any help when you call- if you every get to speak to a CSR. Just a joke for getting parts, they have no inventory and rely on drop shipping or even worse... place an order for the order you just made. They process charges as fast as they can - acceptable practice is the charge when product ships... The whole place is just bush league and do not confuse them with proper e-merchants. The ebay store is even worse... run away from this gang. read more

Ordered mower in April, 2020, didn't hear from company for 3 weeks so I called. Was told mower was shipping soon. Waited 10 days and still NO mower so called again and spoke to manager, was told supplier was at fault for the delay, but also that mower would be released on 6/21 for a 6/27-29 delivery. Called 6/27 because no tracking had been provided and was told mower on back order for indefinite time...needless to say I asked for refund. No communication from company, seems to be poorly run. read more

DO NOT ORDER FROM THIS COMPANY! THEY WILL LIE FOR YOUR MONEY! This company has extremely poor customer service. I ordered a part over the phone on a Wednesday and they indicated it was in stock. I called two days later to check on shipping status and the service rep stated the part would have to be ordered, but quickly backtracked when I stated that I would cancel the order because it would not arrive in time. He assured me that the product would ship on the following Monday. This was a lie, the second in as many days. I called on Tuesday to check on shipping and they stated that the part had to be ordered and then shipped. I requested to cancel the order and they told me that there would be 20% restocking fee plus shipping charges. The end result: I am having to pay for the lies that they told to deliberately mislead me. read more

Fast shipping on Tanaka carb. No problems. Shipping costs were a little high, but I knew that before I placed the order.

If you`re shopping online at this place and don`t need the part anytime soon go ahead. I ordered my part on the first of the month and today ten days later i get notified that it has finally shipped and it will get to me by the thirteenth exactly one day too late for the day i needed the part. I blame myself for not reading their reviews and finding that they ship parts at the pace of a snail stuck in molasses before placing my order. I only hope they were able to ship the correct part. Thanks for nothing. read more

ok worst company ever. 20 days no mower no call no Idea. I think they are Racist as well cause my father has a middle eastern name. VERY BAD save your time just go to the store. These people are not capable very slow almost like an inbreed animal. read more

When i tell you i am having nothing but a nightmare with problems with my NEW 24ft Concession Trailer that i purchased 3/18 for over 50k from SLE Equipment w/o resolution from the company. I have sent more then 10 emails and more then 20 pictures of proof of the problems - Skip Anderson will not help me in any kind of resolution to these major problems. The only thing he tells me is: when there is a problem, customers usually bring it back and we fix it... i understand that but when you live in Montana and pay over 3500.00 for delivery - it should have never left your site! for any future customer looking for a concession trailer - message me i will be happy to share pictures. I am current writing to the BBB of Tennessee then i will follow through with an attorney. Its Interesting how i have a warranty on this trailer and they wont even share that information with me! seeking to get this matter resolved so im hoping maybe someone with an interest and position with SLE equipment will contact me directly. How do i share photos on this review? read more

I had a Toro 50 inch zero turn for for 8 years and loved it, so this is why I bought a new one just like it except it was a time cutter.When the guy took it off the truck the tires on the front didn't look right where there was green and red lines one of them looked like it had been run on the opposite side. I told the guy delivering it I hope this wasn't some one else return. I have 2 acres so I cut 1 acre and in that time it sounded like I was running out of gas and about to die, it did this about 10 times,so I would go to the house and check the gas had 3/4 of a tank of gas. This is the first time I had used this mower, I don't need all this stress from a new mower wondering what I am going to do if it doesn't start.I am an old lady and only cut 1 acre at a time and the next day i would cut the back 1 acre the same thing happened about it sounding like it was going to die and 2 times it back fired when shutting it off. My old Toro was great,this does not run like old one, My old Toro never once back fired in the 8 years I had it, this is junk and I am afraid it will stop and I won't be able to get it started. I used to love to cut the grass now I am stressed the whole time when it sounds like it is going to die, and what will I do?????? So far as talking to SLE you are wasting your time they told me if I don't like it they will take it back that would be 30% of the price that would be $1,205.70 plus about $250.00 each way for shipping.They will do nothing. In my 73 years this is the worst company I have ever dealt with. They don't even deserve 1 star, I would give them a -10 if I could Sharon Ray read more

I used to get my weedeaters, blowers and mowers parts here. Had them all serviced here. I Also purchased mulch here. Took my chainsaw in for service. A week later after no word from them I went in and asked about my saw. I was told my saw needed a part they could not order since they are not an authorized dealer. They still charged me $40 service fee. I can't trust someone like that. read more

Took my zero turn in yesterday, because I was having problems getting a new deck belt on. They were busy, but handled my concerns quickly, professionally, and were extremely helpful during the process. Thank you! read more

Not exactly a place I would do business with again. SLE's price seemed appealing however there were hidden costs and frustrations of buying from an online, out of state retailer. The riding mower I ordered from SLE arrived is less then perfect condition. The battery was dead, one of the tires was flat, gas had been left in the tank for over 3 years. The unit was apparently not new either. Manufactured in 2012 and it's 2015. The end result was a lot of hassle and a repair bill of $250. SLE paid the tab by the way which I would have expected. To add insult to injury, one of the owner/managers emailed me a less than appropriate message regarding the status of my unpaid account for the equipment that I received in less than working condition. Never asked if I was happy with the unit or if the mower was repaired to my satisfaction. He even went on to say I was potentially stealing the equipment. lol. What a joke really. I do like the mower though. Just suggest a different distributor. read more

Ordered 6/29 Received 7/2. Wrong item sent Received 3 of item 545094001 7Q These are the wrong bars Purchased: This Oregon 188RNDK095x3 is three 18" chainsaw guide bars that feature 3/8 pitch, 0.058 gauge and 68 drive links. Made by Oregon, labeled as Husqvarna. Three Oregon 18" Chainsaw Guide Bar 68DL .058 Gauge 188RNDK095 Guide Bar Oregon- 188ATMK095 & 188RNDK095 Husqvarna Part Number - 510271006 Contacted seller as requested by phone to get a return label. Received an email with a reference # for my case and instructions to wait for a return label. Didn't receive for several days, asked for updates by email, No reply.Called after 1 week, Keily said she would expedite. Received email late the next day with return label. Sent back same day (7/10). Email stated they would "a re-shipment one the return label is made and shows movement back to us!" That did not happen. Item was received by seller 7/12. Called 7/16, told item was received, plenty of correct item in-stock, , didn't understand why it wasn't shipped, would get it out by 7/17 and call back if no tracking number by midafternoon. I called 7/18, promised a call back, no tracking number, still not shipped, no call. Mistakes can happen, shouldn't take this long and still not be corrected. This is not good customer service. I would shop elsewhere read more

Had high hopes after receiving a mailer advertising lawn equipment service with pick up and delivery. Scheduled pick up not once but twice and no one showed or called. Wasted 2 days hanging around the house. read more

Their customer service has been awful. There was a mix up in shipping and the mower took 4 weeks to arrive. I sent Multiple emails asking for updates with no response. When it did finally arrive it was missing its bagger. It's been 1.5 weeks since the mower arrived and still no bagger. They say they will call with updates but they don't. I don't hear from them unless I keep calling. Meanwhile I am going on 6 weeks waiting for a very expensive order. My single worst online buying experience. Think twice before you order. read more