I had a frustrating experience at Stark's Collision Center when I took my car for a passenger-side mirror replacement. Initially, I was given a clear estimate that included calibration for lane assist and heating, which the serviceman confirmed. However, the next day, I was told that calibration would cost an additional $400, despite being assured it was included. To make matters worse, the spot on the passenger door that was supposed to be buffed out was left untouched. Be wary of this shop when paying cash; thoroughly discuss the estimate with the staff and keep a copy for reference. I expected better service, especially since I was paying cash and not using insurance. I felt misled and disappointed with the lack of accountability and communication. read more