This has to be the worst customer service and rental car experience I have ever had. Rude employees…read moreand sham charges. I rent cars all over the country and have never had an experience like this. This poor customer service is the best advertising Enterprise, who is right across the street, will ever need.

I was supposed to pick up a vehicle for use while my car was in the shop. Not once was I told until…read moreI wanted to pick up the vehicle that they don't accept Chime debit cards. As this is the only bank I use, you can imagine my consternation. The only option they could give me was to go open another checking account elsewhere and come back with a card. Most unhelpful counter clerks. I would give 0 stars if possible.

We were part of an airline cancellation. So unexpectedly needed a rental car. Enterprise didn't…read moreprice gauge like the other car rental companies did. It was so appreciated!! This wasn't the bridge st location. It was in Florida.

I had to get a rental on December 3 because of a car accident. I dealt with Trenton Howard the…read moreAssistant Manager. He was very courteous and knowledgeable. He explained to me how the car functioned. He also showed me how to open gas tank and trunk. I had to return on December 28th because the car I had was decommissioned by Corporate. Again, I dealt with Trenton. He is such a pleasure to see. I highly recommend this Enterprise location. I would give more than 5 stars if possible.

We have used this Enterprise 3 times in the last 2 years when repairs were needed on our car. Trent…read moreand Mackenzie have both been ABSOLUTELY wonderful!! We have needed a specific make of car for our warranty and they have been very accommodating. They are very friendly, efficient and caring! The cars have been clean and ready when we have arrived! We feel like they have gone above and beyond to help us as we have had to navigate such warranty issues with our Ford Escape 2020. If you need to rent a car - this is the place you should try!

Such a friendly staff! We were quickly given a great car and told that we could even return it to…read more the airport without an additional fee. Looking forward to our next rental!

EXCELLENT!!!! FAST AND FRIENDLY, these folks get it done right the first time…read more not only are they open at 8am on sat., but everybody was in early, staff arrived at 7:30am, which saved me a long wait!!! its nice to see, some people do still care about customer service. i checked out with a new car in record time!!! again, excellent service!!!!

Excellent Customer Service and Smooth Pick-up/Drop-off process…read more I would definitely recommend utilizing Hertz for your rental car needs.

If you go to their office they say lot of good slogans which you cannot find it anywhere…read moreI am a Presidents Circle member Gold # 30108878 CDP # 1963804 - Sai Super Software Solutions Inc- I am the President of corporation. I have been always renting with Hertz- i am recently touched by these people. These are like Hertz System License-they are not even aware that i am a President circle or Gold # 30108878. Yesterday when I went to return the rental car and My Truck toyota tacoma did not have enough scrappers or the right now - Right now i went and got from Wal-mart. I am talking about yesterday. Brittany went out of the way to help out find the right ones help out and suggest how to live in Piqua, Ohio and Sidney, ohio really touched by all her gestures. I dont think anyone in the cold will go out of the way to do all this so late while the time of closing. Above all, she said you can park there so that you dont have to walk in the cold, you can drive the truck to get the bill-very humanly and considerate. This kind of gestures should not go unnoticed ever. They should be kept on the top of the best customer service. highly exemplary - she is always enthusiastic..she will be asking what can i do when you call her even though her manager Marissa is a great asset. She makes four reservations for me without any hassle-very kind, considerate. I cannot say more words for both of them. Please ensure for this rental L97859893- to send to the highest level district vice president or so, Thanks again Sri

I needed to rent a car last minute because my car wasn't going to make a long trip through…read moremountains. I was worried about prices and car availability with only a couple days heads up. I looked at a few different car rental places that were locally available and enterprise was by far the best deal. When I went to pick up my car the process was the fastest I have ever encountered when renting a car! Enterprise gave me the option of doing some pre-registration online, I'm so glad I did! The lobby was clean, cool on this hot day, and everyone behind the counter was friendly! I got a Hyundai Sonata and it was clean and in good condition. When I returned the car it was another quick, easy experience! No hidden charges, I never felt like they were trying to pressure me into any extras. I will definitely come back anytime I need a rental! I especially thought the manager that helped me return the car was the perfect balance of friendly and efficient, a true professional.

I would give this zero stars if I could. No communication, no follow-up, zero customer service, and…read morerandom billing for an insurance rental agreement. I was told one thing by the insurance company and the repair show, and Enterprise did the exact opposite. Despite my reaching out (after being threatened with legal action??????), my inquiries went somewhere into the ether. I sent more than 10 emails in hopes of better communication and received zero response. I would absolutely NOT recommend this Enterprise location and after this experience, Enterprise in general.

Excellent, professional service from beginning to end. My car looks great after they got their…read morehands on it. I hit a deer (I know...I felt horrible) and my grill and bumper were damaged. The team really did a great job of fixing my car. It looks fantastic. Perfection One went above and beyond with their level of service. I'd use them if I needed them (and let's hope I don't ) 5 stars

NO CHARGE! Perfection One Collision spent about 40 minutes repairing the outside driver's side door…read morehandle on my car, even fashioning a replacement bolt, and did not charge me a cent! Obviously, these people are not just out for a buck, but love what they do. They have earned my trust! I would certainly do business with them, again! Thanks, Perfection One Collision!